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Remote Service Technician Jobs in Reston, VA (NOW HIRING)

IMPYRIAN

AV SERVICE TECHNICIAN

Silver Spring, MD · Remote

$75K - $90K/yr

POSITION SUMMARY The AV Service Technician will provide service-level attention to meet customer needs, with keen foresight and knowledge to predict issues before they arise. You may be on point for ...

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Remote Service Technician information

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$13

$24

$38

How much do remote service technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote service technician in Reston, VA is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.74 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Service Technician?

As a Remote Service Technician, your day generally involves responding to support tickets, diagnosing equipment or software issues via remote access, and guiding customers through solutions. You may use remote management tools to troubleshoot, document your work in service platforms, and sometimes coordinate with on-site teams for complex problems. Team meetings, knowledge sharing, and ongoing training sessions are also common parts of the role. The position offers variety and the chance to solve new challenges daily, all while collaborating virtually with both customers and colleagues.

What is a remote service technician?

A remote service technician is a professional who provides technical support and troubleshooting services for equipment or systems from a remote location, often using phone, email, or remote access software. They typically need technical knowledge, communication skills, and may use tools like remote desktop applications to diagnose and resolve issues without being physically present.

How can I make 2000 a week working from home?

A remote service technician can earn $2,000 a week by working full-time hours, gaining specialized skills, and obtaining relevant certifications. Increasing income may also involve offering premium services, working for multiple clients, or specializing in high-demand areas such as network troubleshooting or hardware repair.

What is a Remote Service Technician job?

A Remote Service Technician diagnoses and resolves technical issues for customers from a remote location. They provide support through phone, email, or chat to troubleshoot hardware and software problems. This role often includes guiding users through solutions, performing system updates, and ensuring minimal downtime. Strong technical knowledge, problem-solving skills, and customer service abilities are essential for success in this position.

What jobs pay 4000 a week without a degree?

Remote service technicians can earn around $4,000 per week by providing technical support, troubleshooting, and maintenance services remotely, often requiring technical skills and certifications rather than a degree. High-paying roles in sales, real estate, or specialized trades may also reach this income level without a formal degree, depending on experience and performance.

How to make $1000 a week remotely?

A remote service technician can earn $1000 a week by working multiple full-time or high-paying part-time jobs, specializing in in-demand skills like troubleshooting, repairs, or installations, and obtaining relevant certifications. Building a strong reputation and offering specialized services can also increase earning potential, especially if working independently or through freelance platforms.

What are the key skills and qualifications needed to thrive in the Remote Service Technician position, and why are they important?

To thrive as a Remote Service Technician, you need strong troubleshooting skills, a background in electronics or IT, and relevant technical certifications such as CompTIA A+ or manufacturer-specific credentials. Familiarity with remote diagnostic tools, ticketing systems, and cloud-based platforms is typically required in this role. Excellent communication, time management, and problem-solving abilities set top performers apart. These skills ensure technicians can efficiently resolve technical issues from a distance, maintain high customer satisfaction, and work effectively within distributed teams.

What are the most commonly searched types of Service Technician jobs in Reston, VA? The most popular types of Service Technician jobs in Reston, VA are:
What are popular job titles related to Remote Service Technician jobs in Reston, VA? For Remote Service Technician jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Service Technician jobs in Reston, VA look for? The top searched job categories for Remote Service Technician jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Service Technician jobs? Cities near Reston, VA with the most Remote Service Technician job openings:
Remote Service Technician jobs near you
Infographic showing various Remote Service Technician job openings in Reston, VA as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 59% Physical, 4% Hybrid, and 37% Remote job distribution, with an average salary of $51,336 per year, or $24.7 per hour.
Smart Home Service Technician (Remote)

Smart Home Service Technician (Remote)

Sight and Sound Systems

Dulles, VA • On-site, Remote

$24 - $28/hr

Full-time

Posted 25 days ago

Job description

Position
Smart Home Service Technician (Remote)
Category
Production
Description
Secure your future at Sight & Sound Systems, Inc!
Sight and Sound Systems, Inc. is a leading provider of home entertainment and security technology in the Washington DC Metro area. Since 1994, we have been dedicated to delivering the finest audio, video, and automation solutions to our clients. Our commitment is to listen to their needs, offer the best recommendations, and provide exceptional customer support and service.
Immediate opportunity for experienced smart home technicians to help us provide superior remote client service. Sight & Sound Systems, Inc. is a premier custom smart home system provider in the Washington, DC area. We are looking for the right candidate to provide remote service for our clients.
Why This Role?
Designed specifically for senior field technicians or automation programmers looking to transition away from physical installation, ladder climbs, and daily travel into a 100% desk-based remote support architecture.
This position requires zero physical deployment, heavy lifting, or field infrastructure handling, making it an exceptional fit for qualified technical experts seeking a strictly sedentary, high-level diagnostic role.
Responsibilities
  • View and respond to service requests in proprietary web-based portal
  • Record details of client interactions and service activities in the client account online
  • Communicate with clients via phone and email to troubleshoot service concerns with audio/video, security alarms, and related low-voltage systems
  • Strict adherence to the mandatory response times via RingCentral, phone, and email during working hours.
  • Maintain a positive attitude when working with clients, regardless of their level of experience with technology
  • Work with onsite staff to assist in programming or troubleshooting
  • Find sales opportunities and work with Sales Teams to ensure opportunities are recorded when discovered
  • Work with different departments to ensure processes are completed as needed for return authorizations, warranty repairs, and extended warranty claims

Minimum Requirements
  • Control 4 home automation experience and certification
  • Home technology systems installation and troubleshooting experience
  • Knowledge of how Audio/Video systems are typically connected
  • Networking experience, especially in relation to Audio/Video systems
  • Wi-Fi network knowledge, in relation to how system can be adjusted or expanded to fit client needs
  • Ability to work with and explain complex systems to clients
  • Working in a team environment with multiple contacts for different systems
  • Ability to document and keep client records and information on service tickets and client files
  • Self-motivated and flexible to support client time frames and team needs
  • Knowledge of interworking of Security Systems; Qolsys, Interlogix
  • Alarm.com experience

Technical Infrastructure: Confirmed hard-wired internet connection meeting the minimum 50Mbps download / 25Mbps upload threshold.
Preferred Qualifications
None Specified
Compensation and Benefits Package
None Specified
Compensation Rate
$24-$28/hr
Location
Sight & Sound Systems Headquarters
Division
Sight and Sound Systems, Inc.
Full-Time/Part-Time
Full-Time
Relocation Assistance?
About the Organization
Established in 1994, Sight & Sound Systems designs and installs quality residential and commercial entertainment and other electronic systems. We serve the Washington, DC metropolitan area from our headquarters in Sterling, VA. We are passionate about helping our clients enhance the value and enjoyment of their homes or businesses. Our work environment is collaborative and family-oriented. We offer competitive pay and benefits.
Company Web Site
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number
PRO-26-00004
This position is currently accepting applications.

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