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Remote Service Engineer Jobs in Waterville, ME (NOW HIRING)

... remote and requires a Secret security clearance. Maximus TCS (Technology and Consulting Services ... Prepares and structures data for machine learning pipelines, feature engineering, and model ...

Remote - Nationwide, United States Why WWT? At World Wide Technology, we work together to make a ... What is the Solutions Consulting & Engineering (SC&E) Team and why join? Solutions Consulting ...

Augusta, ME (100% Remote Eastern/Central Time Zones Preferred) Duration: 12+ Months Position ... Experience using Azure DevOps or similar issue/defect tracking systems * Experience performing:

This is a remote position. The Mid-level System Administrator will be supporting Identity ... Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6 Job ...

Remote option may be available for candidates residing in the northeast region. Be involved in ... S. operating company of WSP, one of the world's leading engineering and professional services firms.

Our work focuses on sustaining, operating, and improving essential government systems and services ... Citizen without dual citizenship - Bachelor's degree in Business, Information Systems, Engineering ...

IT Project Manager

Augusta, ME · Remote

$97K - $115K/yr

This is a remote position. Essential Duties and Responsibilities: * Serve as the point of contact ... Lead and direct the successful delivery of services while ensuring that assigned projects adhere to ...

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Remote Service Engineer information

See Waterville, ME salary details

$19

$40

$66

How much do remote service engineer jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote service engineer in Waterville, ME is $40.35, according to ZipRecruiter salary data. Most workers in this role earn between $32.16 and $45.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

Infographic showing various Remote Service Engineer job openings in Waterville, ME as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $83,932 per year, or $40.4 per hour.
AI/ML Software Developer

AI/ML Software Developer

Maximus

Augusta, ME • Remote

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

243rd of 437 rated business services


Job description

Description & Requirements

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Recent contract awards in cybersecurity and operational readiness underscore Maximus’ role as a reliable prime for high‑impact government missions. Joining Maximus means contributing to meaningful work in fast‑paced environments alongside professionals committed to service, accountability, and results.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

This position is remote and requires a Secret security clearance.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS195, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

  • Designs, develops, trains, evaluates, and integrates AI/ML models and algorithms supporting Government operational systems
  • Prepares and structures data for machine learning pipelines, feature engineering, and model lifecycle management
  • Implements model monitoring, performance validation, traceability, and reproducibility of AI artifacts
  • Integrates AI/ML capabilities into software applications and system architectures using APIs and microservices
  • Supports DevSecOps activities including CI/CD pipelines, automated testing, and secure deployment
  • Ensures solutions comply with DoD cybersecurity, RMF, data protection, and Responsible AI policies
  • Supports system accreditation, documentation, testing, and evaluation activities
  • Collaborates with Government and contractor teams across development, integration, and readiness environments
  • Participates in Agile program increment (PI) planning and activities requiring periodic travels

Job-Specific Minimum Requirements:

  • Active Secret security clearance required
  • Bachelor’s degree in related field required
  • A Master’s degree may substitute for 2 years of experience
  • 5 years of experience in the functional area
  • 3 years of demonstrated experience designing, developing, training, and evaluating machine learning models using industry-standard frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
  • 3 years of experience with programming languages commonly used in AI/ML development, such as Python, and supporting languages (e.g., SQL, Java, C++).
  • 3 years demonstrated experience of machine learning concepts, including supervised and unsupervised learning, model evaluation techniques, and feature engineering.
  • Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
  • 3 years of experience testing web-based applications.
  • 3 years of experience participating in software development programs or projects.
  • Demonstrated experience with relational databases, RESTful API development and communication, and system integrations.
  • 5 years of experience with Jenkins and GitLab.
  • Experience structuring data so it can be integrated into machine learning technologies or AI capabilities.

Preferred Skills and Qualifications:

  • Experience using Agile Test-Driven Development
  • Experience integrating into DoD DevSecOps environments
  • 5 years of experience with CI/CD software development
  • Experience supporting RMF accreditation and security assessment activities
  • Experience with model monitoring, explainability, and Responsible AI practices
  • Experience integrating AI/ML services into operational dashboards or decision support platforms
techjobs #clearance #veteranspage #USCYBERCOM

Minimum Requirements

TCS195, T3, Band 6

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$

110,000.00

Maximum Salary

$

145,000.00


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