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Remote Service Engineer Jobs in Suffolk, VA (NOW HIRING)

Stantec

Facility Assessor/Inspector (Remote)

Hampton, VA · On-site +1

$77K - $112K/yr

... services company dedicated to improving the lives of people and communities around the world. We ... Degree in architecture, engineering, construction management, or other applicable field * Master ...

U.S. Coast Guard

General Engineer

Elizabeth City, NC · On-site

$106K - $138K/yr

Must be registered or exempt from the Selective Service. See www.sss.gov * A one-year probationary ... Applies systems engineering and business principles to technical and contract management problems ...

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All JobsService Engineer JobsRemote Service Engineer JobsRemote Service Engineer Jobs in Suffolk, VA

Remote Service Engineer information

See Suffolk, VA salary details

$18

$38

$63

How much do remote service engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote service engineer in Suffolk, VA is $38.46, according to ZipRecruiter salary data. Most workers in this role earn between $30.62 and $43.46 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Suffolk, VA?

For Remote Service Engineer jobs in Suffolk, VA, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Suffolk, VA look for?

The top searched job categories for Remote Service Engineer jobs in Suffolk, VA are:

What cities near Suffolk, VA are hiring for Remote Service Engineer jobs?

Cities near Suffolk, VA with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Suffolk, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $79,994 per year, or $38.5 per hour.

AEGIS Surface Warfare Engineer

Engineering Services Network, Inc

Norfolk, VA • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

Job Title
AEGIS Surface Warfare Engineer
Location
Norfolk, VA TELEWORK - VA US (Primary)
Job Description
Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Services & ISO 9001:2015.
We are seeking an AEGIS Surface Warfare Engineer.
This job is located on-site at our regional office in Chesapeake, VA.
Duties & Responsibilities:
ESN is looking for a senior Navy Combat System expert to fill our position in support of our Naval Surface Warfare Center, Port Hueneme Division (NSWC-PHD) client. We are seeking a motivated individual to provide technical and engineering support for the planning, execution and post event analysis of AEGIS Combat System Ship Qualification Trials (CSSQT) and Ballistic Missile Defense (BMD) Test and Evaluation (T&E) events. Duties will include but not be limited to:
  • Providing technical support to AEGIS Weapon System (AWS) Interface validation, shipboard integration, waterfront integration tests, analytical services and in-port and at-sea assessments.
  • Providing engineering services in support of tactical and operational interoperability during test and evaluation, integration of BMD Defense capabilities aboard AEGIS ships.
  • Providing test and evaluation data analysis and training required to support Combat System Interoperability for Strike Group and T&E events.
  • Providing technical support to BMD System Engineering efforts and applicable installations on AEGIS Destroyers.

Qualifications:
  • Candidate should have significant knowledge and experience with AEGIS Combat System (ACS), AEGIS Weapon System (AWS), Tomahawk Weapon System, Shipboard Radar Systems, gunnery, Close-In Weapons System (CIWS), and other weapon and combat systems.
  • Proven experience operating, maintaining, troubleshooting and testing shipboard electronic systems is a must. Ideal candidate will have recent experience as Combat System Maintenance Manager (CSMM) on a AEGIS DDG or CG.
  • Minimal specific experience and skills include:
    • At least twelve (12) years of experience operating, maintaining, troubleshooting and testing Navy Combat Systems, Weapon Systems, Computer Networks and/or Display Systems.
    • Recent experience working on board US Navy Ships (in port and at sea) is a must.
    • Possess excellent written and verbal communications skills.

Education:
  • U.S. Navy certification in Fire Control or Gunner's Mate Navy Enlisted Codes (NECs) related to ACS, AWS, ACI/Networks, gunnery, CIWS or other integrated weapon systems.
  • High School Diploma or GED.
  • AS/BS degree in engineering, computer science or other relevant field helpful but not required.

Other Job Related Requirements:
  • Ability to climb ladders. Ability to go to sea on U.S. Navy ships for varying durations.

Security Clearance:
  • Must hold an active Department of Defense (DoD) SECRET clearance.

Job Requirements
Clearance Requirement

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