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Remote Service Engineer Jobs in Orem, UT (NOW HIRING)

Vasion

Solutions Engineer

Lehi, UT · Remote

  • Retirement

  • PTO

Remote; Ability to travel up to 25% * Success metrics: Technical win rate on SE-engaged ... Surface field insights that sharpen Product, Engineering, Marketing, Services, and CS and feed ...

RLDatix

Software Engineer III

Lehi, UT · Remote

$54 - $72.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engineer III US - Lehi, Utah (Remote-friendly) RLDatix is on a mission to transform care delivery ... Practical Python experience supporting automation, AI, or backend services (dedicated AI ...

RLDatix

Software Engineer III

Lehi, UT · Remote

$54 - $72.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engineer III US - Lehi, Utah (Remote-friendly) RLDatix is on a mission to transform care delivery ... Practical Python experience supporting automation, AI, or backend services (dedicated AI ...

Bread Financial

Senior Staff Agentic AI Engineer

Draper, UT · On-site +1

$99K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amazon Web Services (AWS) * Datadog * OpenAI * Grafana * Graph Databases * Large Language Models ... Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if ...

Xenetix Software, LLC.

WordPress Developer

Lehi, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

All positions are remote capable, so we can work with anyone anywhere, except Space, but that ... Experience interfacing with web services such as REST, SOA, XML. * Mobile UI/UX Development for ...

Xenetix Software, LLC.

WordPress Developer

Lehi, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

All positions are remote capable, so we can work with anyone anywhere, except Space, but that ... Experience interfacing with web services such as REST, SOA, XML. * Mobile UI/UX Development for ...

NRG Energy

Senior AI Security Engineer

Lehi, UT · On-site +1

$107K - $147K/yr

Excellent customer service skills * Take initiative and set high personal performance standards ... fully remote for qualified candidates in other locations NRG Energy is committed to a drug and ...

NRG

Senior AI Security Engineer

Lehi, UT · On-site +1

$107K - $147K/yr

Excellent customer service skills * Take initiative and set high personal performance standards ... fully remote for qualified candidates in other locations NRG Energy is committed to a drug and ...

DigiCert

Software Engineering Manager

Lehi, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience building cloud native applications, services-based architecture, DevOps principles and ... remote and hybrid environments. * Strong knowledge of software engineering best-practices.

New

Zions Bank

nCino/Salesforce Application Lead (Remote)

Midvale, UT · On-site +1

$145K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leadership & Team Management - Lead and mentor a team of Salesforce developers, admins, and ... Experience with nCino or other banking/financial services solutions (preferably commercial lending)

RainFocus

UI Developer (Remote)

Lehi, UT · On-site +1

$47 - $61/hr

  • Retirement

  • PTO

About the Role As a UI Developer, you will be a key member of our team responsible for implementing ... We were able to pivot our product and services offering in 2020 to continue growing and serving new ...

RainFocus

UI Developer (Remote)

Lehi, UT · Remote

$51.25 - $66.50/hr

About the Role As a UI Developer, you will be a key member of our team responsible for implementing ... We were able to pivot our product and services offering in 2020 to continue growing and serving new ...

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How much do remote service engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote service engineer in Orem, UT is $35.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.98 and $39.71 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

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Remote Service Engineer jobs near you

Senior Technical Sales Engineer

Innovecture

South Jordan, UT • Remote

Full-time

Re-posted 25 days ago

Job description

Senior Technical Sales Engineer
AI amp; Digital Transformation Services · Enterprise Sales · US-Based
Company
Innovecture — Global IT Consulting amp; AI Transformation
Role Title
Senior Technical Sales Engineer
Level
Senior Individual Contributor (7–12 years experience)
Sales Motion
Hunter — Net New Logo Acquisition
Location
United States (Remote) · Travel Required (~30–40%)
Reports To
VP of Sales / Chief Executive Officer
Employment
Full-Time
About Innovecture
Innovecture is a global technology and management consultancy trusted by Fortune-listed enterprises worldwide. Headquartered in South Jordan, Utah, with offices in Australia, India, and the UK, Innovecture delivers sustainable business value through AI transformation, systems integration, digital transformation, and cutting-edge technology services.
Innovecture's proprietary InAI framework provides enterprises with an end-to-end AI transformation solution — spanning intelligent automation, agentic AI, data integration, and process automation. Innovecture's integrated consulting and technology practice serves clients across Banking, Insurance, Retail, Manufacturing, Healthcare, and Technology sectors.
As AI reshapes the IT services landscape, Innovecture is investing aggressively in go-to-market capabilities to capture a significant share of the enterprise transformation market. The Senior Technical Sales Engineer is central to that growth ambition.
The Opportunity
We are seeking a high-performance Senior Technical Sales Engineer with a hunter mentality to identify, pursue, and close net new enterprise accounts across the United States. This role sits at the intersection of deep IT services knowledge and executive-level relationship building — you understand how enterprises buy technology, speak the language of CIOs and CTOs, and can compellingly articulate how Innovecture's AI-first services portfolio creates measurable business outcomes.
This is not a relationship-maintenance role. You thrive in ambiguity, build pipeline from zero, and are energized by the challenge of opening new accounts in a market being reshaped by AI.
Innovecture Services Portfolio — What You Will Sell
AI Transformation (InAI)
▸ Intelligent Automation amp; Agentic AI
▸ AI Development Lifecycle amp; Governance
▸ Data Integration amp; Process Automation
▸ AI Literacy amp; Expert Training Programs
Systems Integration
▸ Complex enterprise system integration
▸ Multi-platform orchestration (Workday, SAP, Salesforce)
▸ API strategy amp; middleware architecture
▸ Legacy modernization amp; cloud migration
Consulting Services
▸ Digital amp; Agile Transformation
▸ IT Strategy amp; Enterprise Architecture
▸ Cyber Security advisory
▸ Customer Experience amp; Product Management
⚙️ Technology Services
▸ Solution Architecture amp; Engineering
▸ DevOps Automation amp; Cloud Migration
▸ Business Intelligence amp; Analytics
▸ Software Testing amp; Quality Engineering
Research amp; Innovation
▸ Applied AI/ML Research
▸ Rapid Prototyping amp; PoC delivery
▸ Innovation center engagements
️ Program amp; Product Management
▸ Enterprise program management
▸ Product strategy amp; roadmap advisory
▸ Agile coaching amp; delivery oversight
Key Responsibilities
Pipeline Generation amp; Net New Hunting
  • Build pipeline from zero through outbound prospecting, executive networking, LinkedIn, industry events, and partner channels
  • Identify, qualify, and pursue net new enterprise accounts with revenues of $500M+ across target verticals
  • Develop and execute account pursuit strategies aligned to each prospect's AI maturity, technology landscape, and business priorities
  • Partner with marketing on ABM campaigns, thought leadership events, and webinars to generate inbound interest from enterprise technology executives
  • Maintain a pipeline of 4–5x quota coverage at all times; report weekly to sales leadership
Network Activation amp; Relationship-Led Growth
  • Bring and activate an existing book of CIO, CTO, CDO, and VP-level contacts at enterprise accounts — your network is a primary source of early pipeline
  • Leverage prior relationships to secure warm introductions, executive briefings, and fast-track discovery conversations that cold outreach cannot achieve
  • Cultivate and expand your network continuously — industry events, CIO forums, AI summits, LinkedIn, and peer referrals — as a long-term pipeline asset
  • Build a personal brand as an AI transformation thought leader in your network: share Innovecture insights, case studies, and point-of-view content to keep executive contacts engaged between active deals
  • Identify and nurture influential champions within target accounts who can advocate for Innovecture internally and accelerate buying committee alignment
Technical Presales amp; Solution Selling
  • Lead discovery conversations with CIOs, CTOs, CDOs, VPs of Engineering, and digital transformation leaders
  • Translate complex business challenges into compelling Innovecture solution narratives spanning AI transformation, systems integration, and digital modernization
  • Orchestrate and deliver executive discovery workshops, technical demonstrations, PoC pitches, and solution design sessions
  • Lead or co-lead RFP/RFI responses — craft technically precise, commercially compelling proposals
  • Collaborate with Innovecture's delivery and AI COE teams to ensure proposed solutions are feasible, differentiated, and margin-positive
  • Present the InAI framework and Innovecture's AI-first differentiation in a compelling, executive-ready narrative tailored to each prospect's priorities
Deal Closure amp; Revenue Ownership
  • Own the full sales cycle end-to-end: from first contact through contract signature
  • Navigate complex multi-stakeholder buying committees across IT, Finance, Legal, and business units
  • Structure commercial proposals — T amp;M, fixed-price, retainer, and outcome-based models
  • Achieve and exceed $3M+ ARR quota through disciplined pipeline management and execution
  • Negotiate MSAs, SOWs, and NDAs in collaboration with Innovecture's legal and finance teams
Market Intelligence amp; AI Landscape Advisory
  • Stay current on enterprise AI adoption trends, competitor positioning (Accenture, Cognizant, Infosys, TCS, Wipro, boutique AI firms), and how Innovecture differentiates
  • Advise prospects on their AI readiness and articulate a credible transformation roadmap using Innovecture's frameworks and case studies
  • Contribute competitive intelligence back to product, delivery, and marketing teams
  • Represent Innovecture at industry conferences, CIO/CTO forums, and technology summits
Cross-Functional Collaboration
  • Work closely with the AI COE, delivery leads, and solution architects to design winning solutions
  • Partner with the CEO and executive leadership on strategic account pursuits and large-deal reviews
  • Contribute to Innovecture's go-to-market strategy including service packaging, pricing, and vertical messaging
Required Qualifications
Experience
  • 7–12 years of enterprise IT services sales experience — consulting, professional services, or managed services firms
  • Proven track record closing net new enterprise logos — $1M+ deals, complex multi-stakeholder sales cycles of 6–18 months
  • Experience selling at least two of the following: AI/ML services, digital transformation, systems integration, cloud migration, or enterprise architecture
  • Sold to C-suite and VP-level technology executives at enterprises with $500M+ revenues
  • Background in a consulting, IT services, or technology services environment is required — product-only SaaS sales experience does not substitute
  • Demonstrated understanding of how AI is reshaping enterprise IT buying — you speak credibly about LLMs, agentic AI, intelligent automation, and AI governance
Network amp; Existing Relationships — Strongly Expected
  • Carries an established and warm network of CIO, CTO, CDO, and VP Engineering contacts at enterprises with $500M+ revenues — able to generate meetings from day one
  • Has a track record of converting personal relationships into pipeline: introductions, referrals, or multi-account follow relationships across employers
  • Prior relationships in one or more of the following verticals are highly valued: Banking amp; Financial Services, Insurance, Retail amp; CPG, Healthcare, Manufacturing, or Technology
  • Active presence in enterprise technology communities — CIO forums, AI consortia, professional associations, or LinkedIn thought leadership with an engaged following
  • Comfortable asking for and receiving referrals; treats every relationship as a long-term asset rather than a transactional interaction
Technical amp; Domain Knowledge
  • Strong working knowledge of enterprise technology landscapes: cloud platforms (AWS/Azure/GCP), ERP/CRM (SAP, Salesforce, Workday), integration middleware, and DevOps toolchains
  • Ability to engage meaningfully in technical architecture discussions — not a coder, but technically fluent enough to earn credibility with CTOs and enterprise architects
  • Familiarity with AI/ML concepts: Generative AI, LLMs, RAG pipelines, agentic workflows, intelligent document processing, and AI governance frameworks
  • Understanding of systems integration patterns, API-first design, and legacy modernization approaches
  • Awareness of vertical-specific regulatory and technology drivers (e.g. banking compliance, insurance platforms, retail omnichannel, healthcare interoperability)
Sales Skills amp; Attributes
  • Hunter DNA — self-motivated, disciplined pipeline builder who creates opportunity rather than waiting for inbound leads
  • Executive presence — commands a room with senior stakeholders, builds trust rapidly, listens actively, and adapts messaging to different audiences
  • Strong command of value-based and consultative selling methodologies (MEDDIC, Challenger, SPIN, or equivalent)
  • Excellent proposal writing, presentation, and executive storytelling skills
  • Comfortable with ambiguity and able to operate effectively in a growth-stage environment without heavy process infrastructure
Logistics
  • Based in the United States — any major metro preferred
  • Willing and able to travel 30–40% for client meetings, discovery workshops, conferences, and executive briefings
  • US work authorization required
Nice to Have
  • Experience closing deals through warm network introductions rather than cold outbound alone
  • Experience with outcome-based and milestone-driven services engagement structures
  • Familiarity with AI governance, responsible AI, or AI maturity assessment frameworks
  • Prior experience at a boutique IT consultancy or global SI (Accenture, Deloitte, Cognizant, Infosys, Wipro, EPAM, or equivalent)
  • Active LinkedIn presence with regular thought leadership engagement and 5,000+ relevant connections
What You Are Selling — The Innovecture Differentiated Story
AI-First, Not AI-Added
Innovecture's InAI framework is a purpose-built, end-to-end AI transformation system — not a bolt-on. Every engagement is designed for AI readiness from day one.
Relationship-Led, Network-Accelerated
Your existing CIO/CTO network is your competitive advantage. Innovecture's proven delivery track record and Fortune-listed case studies convert warm introductions into closed deals faster than any cold approach.
Boutique Speed, Enterprise Scale
Global delivery (US, India, UK, Australia), proven with Fortune-listed clients, with the agility and responsiveness large SIs cannot match.
How Success Is Measured — Year 1
#
Objective
Target
1
Network Activated
≥10 warm executive meetings secured from personal network within first 60 days
2
Pipeline Established
4–5x quota pipeline live within 90 days ($4M–$15M in qualified opportunities)
3
First Logo Closed
First net new enterprise contract signed within 120 days
4
ARR Quota Attained
$3M ARR closed and contracted by end of Year 1
5
Deal Size
Average deal size of $300K–$80

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