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Remote Service Engineer Jobs in Attalla, AL (NOW HIRING)

Remote Service Engineer information

See Attalla, AL salary details

$16

$33

$54

How much do remote service engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote service engineer in Attalla, AL is $33.24, according to ZipRecruiter salary data. Most workers in this role earn between $26.49 and $37.55 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What cities near Attalla, AL are hiring for Remote Service Engineer jobs?

Cities near Attalla, AL with the most Remote Service Engineer job openings:

Infographic showing various Remote Service Engineer job openings in Attalla, AL as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $69,139 per year, or $33.2 per hour.

Senior Account Executive - Utilities

3-GIS

Albertville, AL • On-site, Remote

Full-time

Re-posted 13 days ago


Job description

About 3-GIS
3-GIS is a leading software provider for critical infrastructure industries, helping utility and telecommunications organizations manage complex networks, assets, and operations with confidence. Across electric and gas markets, 3-GIS delivers purpose-built solutions that improve data quality, streamline workflows, and support safer, more efficient operations.
We're equally proud of our culture. 3-GIS is a collaborative, fast-moving, and genuinely fun place to work. We take our work seriously, support one another, and believe people do their best work when they enjoy the team they're part of and feel empowered to make an impact.
Role Overview
We're hiring a sales leader to own and grow the utilities business for the Americas, with direct responsibility for the 3-GIS utility portfolio including Productivity, Lifecycle, MIMS, and SPANS. This role is built for a strategic seller and market leader who can create pipeline, lead complex enterprise sales cycles, and establish 3-GIS as the partner of choice for utility organizations modernizing GIS, field operations, workforce management, and joint use processes.
You will serve as the sales leader for these products across the Americas, pipeline development, new logo acquisition, and expansion within existing utility accounts. Success in this role requires executive presence, strong domain credibility in electric and gas utility workflows, disciplined forecasting, and the ability to translate operational challenges into clear business value across multiple product lines.
Key Responsibilities
  • Lead Americas sales for 3-GIS utility solutions, including Productivity, Lifecycle, MIMS, and SPANS
  • Own bookings, pipeline creation, forecast accuracy, and revenue growth for the utilities portfolio across electric and gas markets
  • Develop and execute territory and account plans focused on investor-owned utilities, municipals, cooperatives, and other utility providers across the Americas
  • Run complex, consultative sales motions from discovery through close, aligning customer challenges to the right combination of utility products and services
  • Build executive relationships with utility leaders across GIS, operations, engineering, field services, and IT
  • Partner closely with Sales Engineering, Product, Marketing, and Delivery to shape compelling value propositions and remove friction from the buying process
  • Represent the voice of the utility market internally by bringing competitive insight, customer feedback, and market trends into go-to-market planning
  • Maintain rigorous CRM discipline for opportunity management, account planning, next steps, and forecasting
  • Serve as a visible market leader for the utilities business at customer meetings, industry events, and strategic partner engagements

What Success Looks Like
  • Delivers and exceeds annual revenue targets for the utilities portfolio across the Americas
  • Builds a healthy, qualified pipeline across Productivity, Lifecycle, MIMS, and SPANS with clear progression and disciplined deal execution
  • Expands 3-GIS market presence and credibility in electric and gas utility segments through strong customer engagement and strategic wins
  • Creates repeatable growth by aligning product value to utility business priorities such as operational efficiency, compliance, field productivity, and network data quality
  • Operates with strong forecasting rigor, executive communication, and clean CRM data

Required Qualifications
  • 10+ years of quota-carrying sales experience with significant success in utilities software, GIS, field operations, workforce management, or infrastructure technology
  • Proven track record leading complex enterprise sales and growing revenue across a defined region or market
  • Strong understanding of utility workflows and buying centers, particularly across GIS, engineering, operations, field services, and asset management
  • Ability to position multi-product solutions and connect technical capabilities to measurable business outcomes
  • High proficiency in CRM systems (Salesforce preferred), forecasting, territory planning, and executive reporting
  • Excellent communication, negotiation, presentation, and relationship-building skills

Preferred Qualifications
  • Experience selling into electric and gas utilities across North America or broader Americas markets
  • Familiarity with Esri ecosystems, utility network modernization, inspection programs, workforce management, or joint use processes
  • Experience managing long, multi-stakeholder sales cycles involving security, procurement, legal, and executive sponsors

What We Offer
  • Competitive compensation with strong upside tied to new logo performance
  • Autonomy, trust, and a direct line of sight to impact
  • A team that's serious about winning and supportive in how we get there
  • A fun, collaborative culture where people enjoy working together
This is a remote work from home position