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Remote Service Engineer Jobs in Ashburn, VA (NOW HIRING)

Gator Bio

Field Service Engineer

Washington, DC · Remote

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both ...

Gator Bio

Field Service Engineer

Washington, DC · On-site +1

$90K - $120K/yr

The Field Service Engineer reports to the Field Service Manager. The Field Service Engineer will be responsible for providing support for a wide range of technical equipment and systems, both ...

Motorola

Field Service Engineer - US Remote

Washington, DC · Remote

$80K - $88K/yr

Must have 3+ years of experience working in a Field Service environment preferred. * Must have ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Genetec

Field Engineer

New York, NY · On-site +1

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Genetec

Field Engineer

Washington, DC · Remote

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Genetec

Field Engineer

Washington, DC · On-site +1

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Atlas Copco

Field Service Technician II

Washington, DC · On-site +1

... remote installations by video call. • Prepare service trip reports, document issues, and pass on relevant information to the operations and engineering teams. • Issue RMAs, work with Sales ...

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How much do remote service engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote service engineer in Ashburn, VA is $41.34, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $46.68 per hour, depending on experience, location, and employer.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a remote service engineer?

A remote service engineer is a professional who provides technical support, maintenance, and troubleshooting for equipment or systems from a remote location. They often use tools like remote access software, diagnostic tools, and communication platforms to assist clients or field technicians without being physically present.
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Remote Service Engineer jobs near you

LINAC Service Engineer - Washington DC

nGenium

Washington, DC • On-site, Remote

$120K - $150K/yr

Full-time

Posted 18 days ago

Job description

Job Summary
Field Service Engineer - Linear Accelerator (LINAC) - Salary: $110,000-$150,000 + benefits and relocation support
About the Company:
An established and innovative provider of medical technology services is looking for a highly skilled Field Service Engineer to join their Washington DC team. The company is dedicated to delivering top-tier technical support for advanced oncology systems across the healthcare sector.
Role Overview:
This position involves the installation, calibration, maintenance, and troubleshooting of Linear Accelerators (LINAC). The engineer will work independently in the field, manage local spare parts inventory, and offer remote support to clients and colleagues. Travel within the region is expected.
Key Requirements:
• Extensive experience in electronic and electro-mechanical engineering
• Proven hands-on expertise with medical Linear Accelerators
• Familiarity with PC-based systems and diagnostic tools
• Based in or willing to relocate to California
• Fluent in English; additional local language skills a plus
Ideal Candidate:
• Technically proficient and self-directed
• Service-minded with strong communication skills
• Committed to problem-solving and continuous improvement
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