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Remote Service Delivery Manager Jobs in Riverside, RI

Program Manager

Exeter, RI ยท On-site +1

The company's proprietary Experience Management Platform ensures seamless service delivery, real ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...

Remote Customer Service Agent

Providence, RI ยท Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Remote Customer Service Agent

Warwick, RI ยท Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Remote Customer Service Agent

Cranston, RI ยท Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Remote Customer Service Agent

Pawtucket, RI ยท Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Service Manager __ In this role you will be responsible for start-up and commissioning and post ... Remote in the US This is a highly travel-intensive position requiring extensive nationwide travel ...

Service Manager __ In this role you will be responsible for start-up and commissioning and post ... Remote in the US This is a highly travel-intensive position requiring extensive nationwide travel ...

Showing results 21-40

Remote Service Delivery Manager information

See Riverside, RI salary details

$28.5K

$92.2K

$157.5K

How much do remote service delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote service delivery manager in Riverside, RI is $92,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $125,600.00 per year, depending on experience, location, and employer.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

Remote Licensed Mental Health Counselor (LMHC) - Full-time Opportunity

Catalina Behavioral Health

Brockton, MA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Position Overview

Catalina Behavioral Health is seeking a compassionate and experienced Licensed Mental Health Counselor (LMHC) for a full-time remote position. As a key member of our team, you will empower individuals to overcome personal challenges and promote mental wellness through tailored therapeutic interventions and collaboration with a dynamic clinical team. This role offers a competitive salary range of USD 70,000 โ€“ 100,000 annually, with the added benefit of a hire-on bonus for new hires.

About the Organization

Catalina Behavioral Health is a community-oriented organization dedicated to providing comprehensive mental health services that prioritize emotional well-being and recovery. We specialize in therapies for emotional health, substance use recovery, developmental disabilities, and acquired brain injury. Our mission is to foster independence and community engagement through person-centered programming delivered with respect, integrity, and compassion.

Work Environment

As a remote position, this role offers flexibility and autonomy in a supportive virtual environment. You will engage with colleagues while working collaboratively across various programs to implement positive behavioral support plans and enhance overall service delivery. Our culture values work-life balance, allowing you the time and space to pursue passion projects while developing nurturing relationships with patients and participants.

Key Responsibilities
  • Conduct comprehensive assessments and develop personalized treatment plans that reflect individual needs, ensuring they align with pre-crisis and crisis management protocols.
  • Provide timely documentation and reporting that meets all regulatory compliance standards, enhancing organizational transparency and accountability.
  • Utilize evidence-based screening tools as recommended by our clinical team to ensure effective diagnosis and treatment.
  • Facilitate the development and implementation of positive behavior support plans, working collaboratively with various teams to promote a cohesive approach to care.
  • Participate actively in accreditation processes and training initiatives, fostering a culture of continuous improvement and adherence to high standards.
  • Serve as a liaison between clients and relevant service systems, state agencies, and community partners to ensure comprehensive support for our clients.
  • Communicate effectively within the team and with external stakeholders, maintaining open channels that enhance cooperation and program effectiveness.
  • Establish partnerships with local, state, federal, and private organizations to expand our reach, enhance service delivery, and secure funding opportunities.
  • Engage in ongoing professional development through participation in conferences, training sessions, and committee work related to mental health initiatives.
  • Uphold and promote the organizationโ€™s core mission, values, and principles through every aspect of your work.
  • Attend regular supervision sessions and seek guidance from your Clinic Director on additional responsibilities that align with your skills and career goals.
Patient Population / Client Focus

In this role, you will work with a diverse clientele, including individuals facing challenges related to emotional well-being, substance use disorder, developmental disabilities, and adverse life experiences. Your ability to connect with patients in a respectful and compassionate manner will be essential in helping them achieve greater independence and improved quality of life.

Qualifications
  • A Masterโ€™s Degree in a mental health-related field is required, providing a solid foundation in psychological principles and therapeutic methodologies.
  • Must hold an independent Licensed Mental Health Counselor (LMHC) designation, ensuring adherence to state licensure standards.
Preferred Experience
  • Experience working in community health settings is preferred, offering valuable insights into the unique challenges faced by our diverse patient population.
  • Previous experience engaging with state agencies and community partners will be advantageous in promoting collaborative care efforts.
Compensation and Benefits
  • At Catalina Behavioral Health, we offer a competitive salary range of USD 70,000 โ€“ 100,000, commensurate with experience, alongside a potential hire-on bonus.
  • Enjoy monthly productivity bonuses that reward your contributions and commitment to client success.
  • Benefit from comprehensive healthcare coverage, including medical, dental, and vision plans.
  • Participate in a 403B retirement plan with a 3% match, securing your financial future.
  • Access to paid time off (PTO), sick leave, and other leave options to support your work-life balance.
  • Enrollment in dependent care accounts to support your family's needs.
  • First-time homebuyer grants to assist with housing accessibility.
  • Continuous professional development opportunities, including ongoing supervision and opportunities for new credentials.
Career Growth Opportunities

Catalina Behavioral Health is invested in your professional growth. We provide numerous pathways for career advancement, including access to supervision that can lead to further licensure credentials. You are encouraged to explore leadership roles and specialized areas of practice that align with your interests and expertise.

Why Join Our Team

By joining Catalina Behavioral Health, you will become part of a mission-driven organization that values each staff memberโ€™s contributions. Our collaborative approach to mental health care empowers you to make a meaningful difference in the lives of those we serve, while also respecting your individual aspirations and work-life balance. Together, we have the opportunity to nurture our communityโ€™s mental health and promote recovery and wellness.

Application Information

If you are ready to take the next step in your professional journey and join our dedicated team, we encourage you to apply now! We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive work environment.