Remote Service Delivery Engineer Jobs in Oregon (NOW HIRING)

Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. Joining us means doing meaningful work that directly improves the healthcare experience for millions-from helping families access care quickly to ensuring clinics run smoothly behind the scenes. If you want to make a real impact alongside innovative, dedicated teammates while contributing to a trusted platform that's becoming the operating system for on-demand care, Experity is the place to grow your career.

Experity offers the following:

• Benefits - Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.

• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!

• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.

• Flexibility- Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.

• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.

• Career Development- Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.

• Team Building -We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.

• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Compensation: Budgeted between $121,400 - $161,500 dependent upon applicable experience.

Remote: Team members who live within the U.S. but are not local within a commutable distance from one of our offices may work remotely, with occasional travel to an Experity office for meetings, team collaboration or as needed.

Responsibilities:

Technical Leadership

• Provide technical guidance across multiple teams and initiatives.

• Influence architectural decisions through collaboration, design reviews, and technical coaching.

• Partner with Architecture to establish and evolve technical standards, patterns, and reference implementations.

• Help teams navigate complex technical tradeoffs involving scalability, reliability, maintainability, security, and performance.

• Facilitate technical alignment across teams without becoming a delivery bottleneck.

AI-Enabled Engineering

• Lead adoption of AI-assisted engineering practices and workflows.

• Evaluate emerging AI development tools and identify opportunities to improve productivity and quality.

• Establish best practices for responsible AI-assisted development.

• Help engineering teams leverage AI capabilities while maintaining security, compliance, quality, and maintainability standards.

• Drive experimentation and learning around agentic workflows and AI-enabled software delivery.

Architecture & Platform Evolution

• Identify opportunities to reduce technical debt and improve platform sustainability.

• Contribute to modernization initiatives across legacy and modern technology stacks.

• Improve architectural consistency through reusable patterns and shared services.

• Partner with platform and infrastructure teams to improve developer experience and operational effectiveness.

• Promote scalable, cloud-native design principles and modern engineering practices.

Engineering Excellence

• Champion software craftsmanship, code quality, automated testing, observability, and operational excellence.

• Participate in architecture reviews, technical design sessions, and solution evaluations.

• Drive continuous improvement through metrics, feedback, and engineering best practices.

• Help teams improve delivery speed without sacrificing quality.

Technical Mentorship

• Mentor senior engineers and technical leads.

• Help engineers grow their technical depth, decision-making capabilities, and business understanding.

• Develop future technical leaders within the organization.

• Share knowledge through design reviews, technical presentations, documentation, and coaching.

Cross-Functional Collaboration

• Partner with Product, Delivery, QA, Architecture, Security, and DevOps teams.

• Translate business objectives into technical strategies and actionable plans.

• Help identify technical risks early and drive mitigation strategies.

• Support strategic initiatives that span multiple teams or domains.

• Bachelor's degree in Computer Science, Software Engineering, or related field of equivalent combination of education and experience.

Experience:

• 10+ years of software engineering experience.

• Demonstrated experience leading technical initiatives across multiple teams.

• Strong experience with distributed systems, APIs, cloud platforms, and modern software architecture.

• Experience working within Agile software development environments.

• Strong written and verbal communication skills.

• Ability to influence technical direction without relying on organizational authority.

• Experience mentoring engineers and technical leaders.

Preferred:

• Experience with AI-assisted software development tools and workflows.

• Experience with cloud-native architectures and modern platform engineering practices.

• Experience modernizing legacy systems.

• Experience with healthcare technology, regulated environments, or enterprise SaaS platforms.

• Experience with AWS, Azure, Kubernetes, CI/CD, observability platforms, and Infrastructure as Code.

Travel:

• Ability to travel as needed!

The Staff Engineer succeeds by making teams better, not by becoming the person who must solve every problem personally.

Equal Opportunity Employer
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