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Remote Service Delivery Engineer Jobs in Florida

PEADEN

Remote Dispatcher - Home Services

Panama City, FL · Remote

$16.50 - $22/hr

Career advancement opportunities within a growing organization The Opportunity As a Remote Service Dispatcher , you'll play a vital role in delivering an exceptional customer experience by ...

Usagenesiscare

Services Administrator

Fort Myers, FL · Remote

Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a ... Build and operationalize the remote service model using a framework as a blueprint. * Ensure ...

Miratech

Delivery Director

Miami, FL · On-site +1

$202K/yr

We are a global IT services and consulting company that brings together enterprise and start-up ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

New

TrovaSearch

MSP Sr. Engineer

Orlando, FL · Remote

$97K - $133K/yr

This is a remote position with no office requirement; however, the role includes periodic on-site ... Help lead day-to-day service delivery operations, supporting SLA performance, ticket triage, and ...

Wood Plc

Distribution Engineer (remote)

Miami Lakes, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Tampa, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Tallahassee, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Lakeland, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Tampa, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Tampa, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Lakeland, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Orlando, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Miami Lakes, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Tallahassee, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

Wood Plc

Distribution Engineer (remote)

Tallahassee, FL · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Leading a team of engineers and designers when required to successfully deliver a portfolio of ...

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All JobsService Delivery Engineer JobsRemote Service Delivery Engineer JobsRemote Service Delivery Engineer Jobs in Florida

Remote Service Delivery Engineer information

What are the key skills and qualifications needed to thrive as a remote service delivery engineer?

To excel as a Remote Service Delivery Engineer, you need a solid background in IT infrastructure, networking, troubleshooting, and typically a degree in computer science or a related field. Familiarity with remote management tools, ticketing systems, and certifications such as CompTIA Network+ or Microsoft Certified: Azure Fundamentals are highly valued. Strong communication, problem-solving skills, and the ability to work independently are essential soft skills for this role. These competencies ensure efficient technical support, seamless client interactions, and reliable service delivery in a distributed environment.

What is a remote service delivery engineer?

A Remote Service Delivery Engineer is an IT professional responsible for managing, supporting, and optimizing technical services for clients or internal teams, often from a remote location. Their tasks typically include troubleshooting issues, monitoring systems, implementing updates, and ensuring service level agreements (SLAs) are met. They often use remote access tools and communication platforms to resolve problems efficiently without needing to be onsite. This role is crucial for organizations that require technical support across multiple locations or for clients in various regions.

What is the difference between Remote Service Delivery Engineer vs Network Support Specialist?

AspectRemote Service Delivery EngineerNetwork Support Specialist
CredentialsIT certifications (e.g., Cisco, CompTIA)Networking certifications (e.g., Cisco CCNA, Network+)
Work EnvironmentRemote, client sites, data centersOffice, remote, client sites
Industry UsageIT service providers, telecom, enterprise techIT support, networking companies, ISPs
Job FocusImplementing, maintaining, and supporting remote IT servicesMonitoring, troubleshooting, and supporting network infrastructure

The Remote Service Delivery Engineer and Network Support Specialist roles share a focus on IT and networking certifications and often work in similar environments. However, the Remote Service Delivery Engineer emphasizes delivering remote IT solutions and client support, while the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are essential in IT service delivery but differ in scope and daily responsibilities.

How do remote service delivery engineers typically manage communication and collaboration with clients and internal teams?

Remote Service Delivery Engineers rely heavily on digital communication tools to coordinate with clients and internal teams, as their role is often fully remote. They frequently use video conferencing, ticketing systems, and chat platforms to troubleshoot issues, provide updates, and ensure projects stay on track. Clear documentation and proactive communication are essential to bridge any gaps caused by distance. Collaborating across time zones and cultures is common, so flexibility and responsiveness are key traits for success in this position.
What are popular job titles related to Remote Service Delivery Engineer jobs in Florida? For Remote Service Delivery Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Engineer jobs in Florida look for? The top searched job categories for Remote Service Delivery Engineer jobs in Florida are:
What cities in Florida are hiring for Remote Service Delivery Engineer jobs? Cities in Florida with the most Remote Service Delivery Engineer job openings:
Remote Service Delivery Engineer jobs near you
Infographic showing various Remote Service Delivery Engineer job openings in Florida as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Remote Dispatcher - Home Services

Peaden Air Conditioning Plumbing and Electrical

Panama City, FL • On-site, Remote

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Remote Service Dispatcher (Full-Time) | Monday-Friday | 8:00 AM-5:00 PM CST | Weekly Pay & Benefits
Join an Award-Winning Team
At Peaden Air Conditioning, Plumbing & Electrical, we're committed to delivering 5-star service by building a team of exceptional people.
For decades, we've proudly served homeowners across the Florida Panhandle and Lower Alabama. We've been recognized as a Best Place to Work and a Best of Bay winner because we invest in our employees, promote from within, and provide the tools, training, and support needed to build long-term careers.
We're looking for an experienced Remote Service Dispatcher who thrives in a fast-paced environment, enjoys solving problems, and is passionate about providing exceptional support to both customers and technicians.
Schedule
  • Full-Time
  • Monday-Friday
  • 8:00 AM-5:00 PM Central Time
  • 100% Remote
  • Candidates must have a reliable high-speed internet connection and a dedicated home office free from distractions.
    • Must be located in FL or AL
Pay & Benefits
We believe great dispatchers deserve great compensation and outstanding benefits.
  • Competitive hourly pay based on experience
  • Weekly pay
  • Medical, Dental & Vision Insurance
  • Company-paid Life Insurance
  • Company-paid Long-Term Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off beginning your first day
  • Paid Holidays
  • Paid Parental Leave
  • Company-provided equipment
  • Ongoing training and professional development
  • Career advancement opportunities within a growing organization
The Opportunity
As a Remote Service Dispatcher, you'll play a vital role in delivering an exceptional customer experience by coordinating service calls, supporting field technicians, and ensuring schedules are optimized throughout the day.
This position requires someone who can think quickly, communicate effectively, and manage multiple priorities while maintaining a calm, professional attitude.
What You'll Do
  • Dispatch service technicians efficiently throughout the day.
  • Monitor technician schedules and maximize route efficiency.
  • Coordinate same-day service opportunities and emergency calls.
  • Communicate schedule updates with technicians and customers.
  • Work closely with Customer Service Representatives and Operations leadership.
  • Utilize ServiceTitan to manage appointments, technician statuses, and job information.
  • Maintain accurate customer and job records.
  • Assist with schedule adjustments due to cancellations, delays, or emergency service requests.
  • Provide outstanding customer service through clear, professional communication.
  • Help ensure daily productivity and operational goals are achieved.
What We're Looking For
  • Previous dispatch experience required, preferably in HVAC, plumbing, electrical, or another home service industry.
  • Experience using ServiceTitan is strongly preferred.
  • Excellent organizational and multitasking skills.
  • Strong communication and customer service abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Comfortable working independently in a remote setting.
  • Strong computer skills, including Microsoft Office and web-based software.
  • Reliable high-speed internet and a professional home office environment.
  • Positive attitude with a team-first mentality.
Why Build Your Career at Peaden?
Our dispatch team is the heartbeat of our daily operations.
You'll work alongside experienced leaders and talented teammates who support one another while helping thousands of customers each year. We invest in our employees through training, technology, and opportunities for advancement because we believe great careers are built through continuous growth.
If you're organized, dependable, and enjoy making an impact behind the scenes, we'd love to have you on our team.
See What It's Like to Work at Peaden
At Peaden, we believe our people are what set us apart. Hear directly from our team members about our culture, career opportunities, and what it's like to build a future with Peaden.
Watch our Careers Video:
Equal Employment Opportunity
Peaden Air Conditioning, Plumbing & Electrical provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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