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Remote Sentiment Analysis Jobs in Arizona (NOW HIRING)

Audien Hearing

Brand Marketing Manager

Scottsdale, AZ · On-site +1

Scottsdale, AZ (Hybrid or Remote options available) Employment Type: Full-Time Position Overview ... Analyze brand metrics (awareness, sentiment, engagement) and use insights to optimize strategies.

Audien Hearing

Brand Marketing Manager

Scottsdale, AZ · On-site +1

Scottsdale, AZ (Hybrid or Remote options available) Employment Type: Full-Time Position Overview ... Analyze brand metrics (awareness, sentiment, engagement) and use insights to optimize strategies.

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All JobsRemote Sentiment Analysis JobsRemote Sentiment Analysis Jobs in Arizona

Remote Sentiment Analysis information

What are the key skills and qualifications needed to thrive as a Remote Sentiment Analyst, and why are they important?

To thrive as a Remote Sentiment Analyst, you need a background in linguistics, data analysis, and a strong understanding of natural language processing (NLP), often supported by a degree in a related field. Familiarity with sentiment analysis tools, machine learning platforms, and data visualization software is typically required. Strong attention to detail, critical thinking, and effective written communication help analysts interpret nuanced data and present findings clearly. These skills are essential for accurately assessing sentiment in large data sets and driving actionable insights for business or research objectives.

What are some common challenges faced by professionals working in remote sentiment analysis roles, and how can they be managed?

One of the main challenges in remote sentiment analysis roles is maintaining accuracy across diverse datasets, especially when interpreting nuanced language or cultural context. Working remotely can also make collaboration with team members and quick feedback loops more difficult. To overcome these issues, professionals often use collaborative platforms for regular communication, participate in ongoing training to stay updated on language trends, and rely on standardized annotation guidelines to ensure consistency. Being proactive in seeking feedback and sharing insights with the team greatly enhances both individual and project performance.

What is remote sentiment analysis?

Remote sentiment analysis is the process of evaluating and interpreting the emotional tone behind text data, such as social media posts, customer reviews, or emails, while working from a remote location. Professionals in this field use natural language processing (NLP) tools and machine learning algorithms to identify opinions, attitudes, or emotions expressed in written content. This information helps businesses understand customer feelings, improve products, and enhance marketing strategies. Remote sentiment analysts often collaborate with teams online and use cloud-based platforms to access and analyze large datasets. The role requires strong analytical skills, attention to detail, and proficiency with relevant software.

What is the difference between Remote Sentiment Analysis vs Remote Data Labeling Specialist?

AspectRemote Sentiment AnalysisRemote Data Labeling Specialist
Required CredentialsBasic data analysis, NLP knowledgeData annotation, labeling tools familiarity
Work EnvironmentRemote, tech companies, AI/ML projectsRemote, AI/ML, data preparation teams
Industry UsageAI, NLP, customer feedback analysisMachine learning training data creation
Common Search IntentUnderstanding sentiment analysis rolesComparing data labeling jobs

Remote Sentiment Analysis involves evaluating text data to determine sentiment, often requiring NLP skills. Remote Data Labeling Specialists focus on annotating data for machine learning models, including sentiment labels. While both roles support AI development, sentiment analysis emphasizes interpreting data, whereas data labeling involves preparing data. Candidates should consider their skills and career goals when choosing between these roles.

What are popular job titles related to Remote Sentiment Analysis jobs in Arizona? For Remote Sentiment Analysis jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Sentiment Analysis jobs in Arizona look for? The top searched job categories for Remote Sentiment Analysis jobs in Arizona are:
What cities in Arizona are hiring for Remote Sentiment Analysis jobs? Cities in Arizona with the most Remote Sentiment Analysis job openings:
Remote Sentiment Analysis jobs near you
Social Media and Community Manager, Waymo Rider Support

Social Media and Community Manager, Waymo Rider Support

Waymo

Tempe, AZ • On-site, Remote

$159K - $196K/yr

Other

Posted 16 days ago

Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this hybrid role, you will report to the Head of Support and Operations Intelligence

You will:

  • Monitor social channels via a team of Rider Support agents. Provide rapid-response support and analysis of rider sentiment to drive action from insights..
  • Manage and improve the end-to-end intake of feedback from community members who interact with Waymo autonomous vehicles.
  • Partner with Product, Safety, and our Ops team to drive tangible product and service improvements.
  • Analyze engagement trends and community sentiment.
  • Ensure our social and community support and communication is aligned to Waymo's brand.
  • Act as the first line of defense for high-priority social escalations, coordinating with PR and Legal teams to manage sensitive public-facing situations.

You have:

  • 6+ years in Social Media Management, Community Management, and Customer Experience (CX), specifically within a high-stakes or tech-forward industry.
  • Expert-level experience with social listening and engagement tools (e.g., Sprinklr and others).
  • Ability to turn qualitative comments into quantitative data; you should be comfortable building narratives from data and insights.
  • Exceptional writing and speaking skills with the ability to balance a professional brand voice with authentic, human empathy.
  • A track record of getting things done, quickly.
  • A process-oriented approach to close the loop-you don't just report a problem; you follow it until it's solved.

We prefer:

  • Prior experience in ride-hail.
  • Experience in local government relations or community organizing, particularly in urban environments.
  • Formal training in crisis communications or public relations.

Travel Requirement:

  • Up to 10% travel required

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range
$159,000—$196,000 USD

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