Summary
VACANCY ANNOUNCEMENT HAS BEEN AMENDED TO ADD ADDTIONAL DUTY LOCATIONS AND EXTEND THE CLOSING DATE to 7/21/2026
As a Senior Program Manager, Business Operations & Analytics, you will perform a wide variety of planning, analysis, evaluation, and project management to improve the efficiency of internal administrative operations.
We are currently filling three vacancies, but additional vacancies may be filled as needed.
Learn more about this agency
Duties
Help
Location of position: GSA; Federal Acquisition Service (FAS);Office of Business Optimization; Governance, Strategy and Performance, Strategy and Performance Service Center.
Position can be filled in any of the following locations: Atlanta, GA; Boston, MA; Chicago, IL; Fort Worth, TX; Kansas City, MO; Lakewood, CO; New York, NY; Philadelphia, PA; San Francisco, CA; Tacoma, WA; Washington, DC; Orlando, FL; Tampa, FL; Houston, TX; San Antonio, TX
You will perform the following duties:
- Applies a wide range of qualitative and quantitative methods to assess and improve program effectiveness and complex management processes, projects, and systems.
- Communicates and interacts with product owners, product managers, peers, users and stakeholders, agency employees, contractors, and external federal agencies to ensure completeness of documentation, obtain missing information, and ensure stakeholder understanding of requirements, project activities, reports, and/or other information.
- Perform administrative and special, one-time projects of a time sensitive and confidential nature requiring extensive research, analysis, and evaluation of a wide variety of management and/or program information to enable informed, data-driven decisions.
- Coordinates with stakeholders to ensure conformity and consistency of procedures and interpretations in resolving issues related to program office and programs; evaluates new or modified legislation, proposed regulations, agency guidance, and/or other guidelines for projected impact on the organization's programs, services, and resources.
- Collaborates with other subject matter experts or stakeholders to select relevant sources of information to perform job duties and makes strategic recommendations on data collection, integration, and retention requirements incorporating business requirements and knowledge of best practices.
Requirements
Help
Conditions of employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility criteria within 30 days of the closing date
- Meet time-in-grade within 30 days of the closing date, if applicable
- Register with the Selective Service if you are a male born after 12/31/1959
- Direct Deposit of salary check to financial organization required.
If selected, you must meet the following conditions:
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
Qualifications
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The
GS-14 salary range starts at $127,829.00 per year.
To qualify, you must have at least one year of specialized experience equivalent to the
GS-13 level or higher in the Federal service.
Specialized experience is experience in the management of programs with experience in all of the following:
- Identifying performance metrics and targets to track strategic improvements while ensuring alignment with agency plans and policies.
- Providing advice to management on the interpretation of laws, policies, and/or regulations of strategic importance.
- Facilitating strategy reviews with various program areas to analyze trends and/or determine the impact of organizational changes.
- Using qualitative and quantitative methods (such as Administrative data analysis, Trend analysis, Narrative documentation, etc.) to evaluate program effectiveness, conduct gap analyses, and/or develop long-range plans.
Education
This job does not have an education qualification requirement.
Additional information
Candidates will not be hired based on their race, sex, color, religion, or national origin.
Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
Relocation-related expenses are not approved and will be your responsibility.
On a case-by-case basis, the following incentives may be approved:
โข Recruitment incentive if you are new to the federal government
โข Relocation incentive if you are a current federal employee
โข Credit toward vacation leave if you are new to the federal government
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.