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Remote Scheduler Jobs in Silver Spring, MD (NOW HIRING)

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Opportunity to transition to a primarily remote schedule after training * Fast hiring process and quick start timeline * Supportive team environment within a growing healthcare initiative Addison ...

Maronick Law, LLC

Be Seen First

Intake Attorney

Glen Burnie, MD · Remote

$40/hr

Mostly remote schedule Qualifications: * Attorney who is Licensed to practice in the State of Maryland * Strong interpersonal and sales skills * Self-driven and go-getter mentality * Strong knowledge ...

Solid Rock Recruiting LLC

Remote Tax Manager

Bethesda, MD · On-site +1

$135K - $195K/yr

Flexible schedule outside of peak deadlines * Health, dental, and retirement benefits * Paid time ... Values flexibility and remote work * Is looking for long-term growth within a firm How to Apply ...

Solid Rock Recruiting LLC

Remote Tax Manager

Baltimore, MD · On-site +1

$135K - $195K/yr

Flexible schedule outside of peak deadlines * Health, dental, and retirement benefits * Paid time ... Values flexibility and remote work * Is looking for long-term growth within a firm How to Apply ...

UnitedHealth Group

Senior Medical Coder

Washington, DC · Remote

$24 - $43/hr

Schedule : Monday to Friday, 8 AM- 5 PM Location : Remote Nationwide You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary ...

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Remote Scheduler information

See Silver Spring, MD salary details

$13

$18

$24

How much do remote scheduler jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote scheduler in Silver Spring, MD is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.57 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by remote schedulers, and how can they be overcome?

One common challenge for Remote Schedulers is managing last-minute changes or conflicts in schedules, which requires quick thinking and flexibility. Working remotely can also mean limited immediate access to teammates or supervisors, so strong communication and proactive follow-up are essential. Staying organized with digital tools, setting clear boundaries, and developing efficient workflows can help overcome these obstacles. Many employers offer training in their preferred scheduling platforms to help new hires get up to speed quickly. Adapting to remote collaboration and utilizing available resources will help you be successful in this role.

What are the key skills and qualifications needed to thrive as a remote scheduler?

To thrive as a Remote Scheduler, you need excellent organizational abilities, attention to detail, and time management skills, typically supported by prior experience in scheduling or administrative roles. Familiarity with scheduling software such as Microsoft Outlook, Google Calendar, or industry-specific platforms is highly valuable, and some positions may require proficiency in customer relationship management (CRM) systems. Strong communication, problem-solving, and adaptability are crucial soft skills for managing changing priorities and working with diverse teams remotely. These competencies ensure accurate scheduling, streamlined operations, and positive interactions with clients and colleagues in a virtual work environment.

What is a remote scheduler?

A Remote Scheduler is responsible for managing appointments, meetings, or travel arrangements for individuals or businesses from a remote location. They coordinate schedules, handle booking requests, and ensure that all necessary details are confirmed. This role often requires strong organizational skills, attention to detail, and proficiency with scheduling software or tools. Remote Schedulers may work in various industries, including healthcare, customer service, or corporate environments.

How to be a remote scheduler?

A remote scheduler manages appointment and task scheduling for organizations or clients from a remote location. To become one, develop strong organizational and communication skills, gain experience with scheduling software like Microsoft Outlook or Google Calendar, and consider certifications in project management or administrative support. Reliable internet and self-discipline are essential for success in this role.
What are the most commonly searched types of Scheduler jobs in Silver Spring, MD? The most popular types of Scheduler jobs in Silver Spring, MD are:
What are popular job titles related to Remote Scheduler jobs in Silver Spring, MD? For Remote Scheduler jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Scheduler jobs in Silver Spring, MD look for? The top searched job categories for Remote Scheduler jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Scheduler jobs? Cities near Silver Spring, MD with the most Remote Scheduler job openings:
Remote Scheduler jobs near you
Infographic showing various Remote Scheduler job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $38,063 per year, or $18.3 per hour.

Help Desk Specialist II (Tier II- Advanced Support)

Home - ARETEC

Ashburn, VA • Remote

Full-time

Re-posted 16 days ago

Job description

Help Desk Specialist II (Tier 2 – Advanced Support)

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

Position Summary

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers secondlevel troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's missioncritical IT environment. The ideal candidate brings strong technical depth, excellent problemsolving skills, and experience supporting enterprisescale systems.

What You'll Do

  • Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warmtransferred calls.
  • Perform advanced remote troubleshooting for:
  • Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
  • Email services and Microsoft Outlook
  • Personal Identity Verification (PIV) card authentication
  • Remote VPN access (GlobalProtect and Zscaler)
  • Remote access via DHS Workplace (WaaS)
  • Microsoft Office products
  • Windows OS and Active Directory
  • Remote software installations
  • Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
  • Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
  • Answer ≥80% of transferred calls and chats within 60 seconds.
  • Escalate incidents to nextlevel support teams, including internal CBP groups and thirdparty vendors, as required.
  • Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
  • Install approved software using Governmentprovided tools and processes.

Required Qualifications

  • High school diploma or equivalent; Associate's degree in IT preferred.
  • Minimum 2 years of experience providing IT help desk or technical support with Tier IIlevel troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience supporting VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with GlobalProtect VPN and Zscaler.
  • Experience using the ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

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