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Remote Samaritan Jobs in Oregon (NOW HIRING)

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Remote Samaritan information

What is a Remote Samaritan?

A Remote Samaritan is an individual who provides emotional support, guidance, or assistance to people in need through digital means such as online chat, email, or phone calls. Unlike traditional support roles that require face-to-face interaction, Remote Samaritans work from various locations and connect with individuals virtually. Their main goal is to listen empathetically, offer comfort, and help people manage emotional distress or difficult life situations. This role is often associated with organizations like Samaritans or other mental health support services. Remote Samaritans receive training to handle sensitive conversations and maintain confidentiality.

What are the key skills and qualifications needed to thrive as a Remote Samaritan, and why are they important?

To thrive as a Remote Samaritan, you generally need a background in social work, counseling, or psychology, often supported by relevant degrees or certifications. Familiarity with telehealth platforms, secure communication tools, and case management systems is typically required. Strong empathy, active listening, and cultural sensitivity are essential soft skills for effectively supporting individuals in distress remotely. These competencies ensure that clients receive compassionate, confidential, and effective assistance regardless of their location.

What are some common challenges faced by Remote Samaritans, and how can they be addressed?

Remote Samaritans often encounter challenges such as managing emotional fatigue, maintaining clear boundaries while offering support, and navigating communication barriers in a virtual environment. To address these, it's important to engage in regular self-care, participate in supervision or peer debriefings, and utilize available training on digital communication tools. Organizations typically provide support resources and mentorship to help Remote Samaritans sustain their well-being and effectiveness in this impactful role.

What is the difference between Remote Samaritan vs Customer Support Specialist?

AspectRemote SamaritanCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; training in emergency responseHigh school diploma; customer service training often preferred
Work EnvironmentRemote, flexible hours, volunteer or paid rolesRemote or on-site, customer service centers or companies
Industry UsageNonprofit, emergency response, volunteer organizationsRetail, tech, finance, and various customer service sectors
Common Search/ComparisonYesYes

The main difference between Remote Samaritan and Customer Support Specialist lies in their focus and industry. Remote Samaritans typically work in emergency response or volunteer roles, requiring specific training, while Customer Support Specialists handle customer inquiries across various industries, often with customer service training. Both roles can be remote, but their core responsibilities and sectors differ significantly.

What cities in Oregon are hiring for Remote Samaritan jobs?

Cities in Oregon with the most Remote Samaritan job openings:

Infographic showing various Remote Samaritan job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Provider Performance Specialist-Senior

Samaritan Health Services

Corvallis, OR • Remote

Full-time

Re-posted 13 days ago


Samaritan Health Services rating

7.5

Company rating: 7.5 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

236th of 888 rated healthcare providers


Job description

  • This is a remote position in which we are able to employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
  •  
  • JOB SUMMARY/PURPOSE
    • Provides advanced leadership in provider performance management and network optimization. Manages strategic provider relationships, leads complex performance initiatives, and serves as a senior escalation resource supporting the Plan Performance provider operating model.
  • DEPARTMENT DESCRIPTION
    • Samaritan Health Plans (SHP) operates a portfolio of health plan products under several different legal structures: InterCommunity
      Health Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan
      Health Plans, Inc. offers Medicare Advantage and Commercial Large Group plans. As part of an Integrated Delivery System,
      Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services’ mission of Building Healthier
      Communities Together.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • Bachelor’s degree in Healthcare Administration, Public Health, Health Informatics, or a related field, or equivalent related experience required.
    • Four (4) years of experience in a healthcare payer, integrated delivery system, ACO, or value-based care environment required.
    • Experience with the following tools required:
      • Excel (advanced).
      • Power BI/Tableau or similar visualization platforms.
    • Experience in the following preferred:
      • Population health or analytics platforms.
      • Designing or improving provider workflows, performance improvement initiatives, or cross functional operational processes.
      • Managed care leadership, with experience supporting D-SNP or dual-eligible populations.
      • Delegated UM, delegated credentialing, or managing leased network environments.
    • Lean Six Sigma or process improvement certification preferred.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Healthplan and regulatory expertise, including working knowledge of Medicare Advantage program operations, Medicaid/CCO performance programs, CMS regulatory frameworks, NCQA accreditation and quality program expectations, delegated oversight model concepts, and provider network performance management
    • Strong analytical and executive communication skills. Ability to use data storytelling to influence physician behavior.
    • Ability to interpret healthcare performance data and translate into provider action.
    • Ability to analyze dashboards including HEDIS / STARs measures, Risk Adjustment (RAF/HCC) Performance, Access and Utilization Metrics, and Provider Experience Indicators.
    • Ability to identify performance drivers and root causes across clinical and operational workflows.
    • Working knowledge of Risk Adjustment methodology (HCC/RAF concepts), documentation and recapture workflows, annual visit/wellness visit operational models, and preventative chronic care quality improvement strategies.
  • PHYSICAL DEMANDS
    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 – 100% of the time)

      CLIMB - STAIRS

      LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

      LIFT (Knee to chest: 24"-54") 0 – 20 Lbs

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      CARRY 1-handed, 0 - 20 pounds

      BEND FORWARD at waist

      KNEEL (on knees)

      STAND

      WALK – LEVEL SURFACE

      ROTATE TRUNK Standing

      REACH - Upward

      PUSH (0 - 20 pounds force)

      PULL (0 - 20 pounds force)

      SIT

      CARRY 2-handed, 0 - 20 pounds

      ROTATE TRUNK Sitting

      REACH - Forward

      MANUAL DEXTERITY Hands/wrists

      FINGER DEXTERITY

      PINCH Fingers

      GRASP Hand/Fist

       

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