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Remote Salesforce Support Jobs in Phoenix, AZ (NOW HIRING)

TEEMA

Salesforce Health Cloud Architect

Phoenix, AZ · Remote

$145K - $165K/yr

Title: Salesforce Health Cloud Architect (Enterprise Solutions) Location: 100% remote, but must ... Define and support complex system interfaces, data integration services, and security protocols ...

ABB

VFD Technical Support Specialist

Phoenix, AZ · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Maintain detailed documentation of support cases, solutions, and best practices using Salesforce ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Phoenix, AZ

Remote Salesforce Support information

See Phoenix, AZ salary details

$40.2K

$98.2K

$153.9K

How much do remote salesforce support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote salesforce support in Phoenix, AZ is $98,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $118,200.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Phoenix, AZ?

For Remote Salesforce Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Phoenix, AZ look for?

The top searched job categories for Remote Salesforce Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Salesforce Support jobs?

Cities near Phoenix, AZ with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,161 per year, or $47.2 per hour.

Senior Salesforce Health Cloud Developer (Remote)

HJ Staffing

Phoenix, AZ • Remote

$128K - $157K/yr

Full-time

Posted 9 days ago

Job description

We are seeking a Senior Salesforce Health Cloud Developer to design, code, debug, test, document, and implement Salesforce Health Cloud solutions, including application customizations and third-party integrations. Working in a Salesforce Government Cloud environment, you will collaborate with the Salesforce Health Cloud Administrator to support system interfaces, optimize data integration, monitor critical workflows, and implement new business processes.

Work Location & Eligibility Requirements

This is a 100% remote position. All work must be performed strictly from an approved home workspace (work from public, shared, or outside locations is prohibited).

Must reside and work in one of the following eligible states/territories:

AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, WY.

What You Will Do
  • Development & Integration: Analyze, design, and develop code for system interfaces and data integration services using Salesforce APIs (SOAP, REST). Convert logical designs into efficient program code using Apex, Lightning Web Components (LWC), Visualforce, JavaScript, and Flows.
  • System Optimization: Evaluate and test vendor-supplied software packages, patches, and upgrades. Research application modules, understand underlying business processes, and recommend process improvements.
  • Collaboration & Support: Partner with the Salesforce Health Cloud Administrator to guide system modifications. Serve as a technical resource for entry-level developers and provide escalation support for complex trouble tickets.
  • Testing & Quality Assurance: Develop test plans with Lead Developer guidance, conduct unit/system testing, review defect logs, participate in code reviews, and rewrite programs to meet changing requirements.
  • Agile & CI/CD Practices: Participate in Agile/Scrum ceremonies (sprint planning, user stories, retrospectives) using tools like Jira, and leverage Salesforce DevOps toolsets and CI/CD pipelines.
  • Documentation & Reporting: Prepare system design documents, technical reports, user manuals, and change control documentation.
  • Operational Availability: Perform on-call support duties as needed. Occasional weekend or evening work may be required to deploy system changes.
Required Qualifications
  • Citizenship & Security: U.S. Citizenship is required. Must be able to obtain and maintain a favorable interim and adjudicated final Department of Defense (DoD) background investigation.
  • Education: Bachelor's degree in Computer Science, Business Administration, Mathematics, Engineering, or a related field (with coursework in programming and database systems), or equivalent practical experience.
  • General Experience: 5+ years of general application development and support experience.
  • Salesforce Health Cloud Experience: 3+ years of direct, hands-on Salesforce Health Cloud development experience. (Note: General Salesforce experience in a healthcare setting without direct Health Cloud development does not qualify).
  • Government Cloud Experience: Hands-on development experience within a Salesforce Government Cloud or Government Cloud Plus environment. (Note: Working for a government agency/contractor without direct hands-on development in Government Cloud does not qualify).
  • DevOps & CI/CD: 3+ years of experience with Salesforce DevOps toolsets and CI/CD processes.
  • Technical Stack: Proficiency with JavaScript, Apex, Flows, Lightning Web Components (LWC), Visualforce, SOAP, and REST APIs.
  • Domain & Process Experience: Technical experience with healthcare systems or government contract systems; experience working in Agile/Scrum environments using Jira.
Preferred Qualifications
  • 7+ years of general application development and support experience.
  • 4+ years of hands-on Salesforce Health Cloud development experience.
  • 4+ years of experience with Salesforce DevOps tools and CI/CD practices.
  • Certifications: Salesforce Platform App Builder, Platform Developer I, and/or Platform Developer II.
  • Hands-on experience with the Aura framework, OmniScript, and Einstein Analytics.
  • Strong written and verbal communication skills tailored for both technical teams and business stakeholders.