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Remote Salesforce Support Jobs in Florence, SC (NOW HIRING)

Remote Salesforce Support information

See Florence, SC salary details

$39.2K

$95.6K

$149.8K

How much do remote salesforce support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote salesforce support in Florence, SC is $95,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $115,000.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Florence, SC?

For Remote Salesforce Support jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Florence, SC look for?

The top searched job categories for Remote Salesforce Support jobs in Florence, SC are:

What cities near Florence, SC are hiring for Remote Salesforce Support jobs?

Cities near Florence, SC with the most Remote Salesforce Support job openings:

Infographic showing various Remote Salesforce Support job openings in Florence, SC as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $95,573 per year, or $45.9 per hour.

Account Manager - Thermoforming Food Service

Toppan

Hartsville, SC • On-site, Remote

$100K - $112K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability.
TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe.
Want to learn more? Visit us at packaging.toppan.com
Summary Description:
You will be responsible for building a thermoformed food service business from the ground up. Leveraging your knowledge of the food service market to define a customer base and where TOPPAN has the "right to win".
What you will be doing:
  • Deliver a minimum of $5MM+ per year of net profitable growth in the thermoformed food service market
  • Strong multi-channel prospecting strategies and cadence
  • Successfully onboards new customers
  • Prioritizes workload to maximize impact and output
  • Tracks prospecting actives in detail managing leading indicators, not lagging
  • Monitors closely and reports on all activity at each customer and prospective customer regarding leadership changes, expansions, closings, business trends, and all other factors impacting volume and growth
  • Maintains detailed prospect files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis
  • Develops action-oriented account plans for key prospects
  • Establishes and maintains multi-level contacts at all major existing and prospective accounts expanding relationships beyond themselves
  • Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets
  • Provides marketing with input for use in developing strategic plans
  • Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn, Salesforce, Mintel, and Vidyard
  • Assists division marketing with trade shows, conventions, and trade association meetings as requested
  • Assists, as needed, with the training of division sales and marketing personnel
  • Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
  • Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties.
  • Complies with all company policies.

This is a remote position. Ideal candidates will be in the eastern half of the US.
We would love to hear from you if:
  • You have a 4-year undergraduate degree or equivalent experience
  • 8+ years of food service industry and market experience
  • Must have good working knowledge of Excel, PowerPoint, and Word.

Compensation:
The annual base salary range for this role is from $100,053 to $112,560
At TOPPAN Packaging Americas, We offer a comprehensive Total Rewards package designed to support our employees' overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement
Benefits
  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.