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Remote Salesforce Support Jobs in Connecticut (NOW HIRING)

Osaic

Principal

Meriden, CT · Remote

Remote Role Type: FT/Non-Exempt Salary: 70,000.00 per year + annual performance-based bonus Actual ... Working in a team environment, you will perform a wide variety of administrative and sales support ...

New

Deloitte

System Test and Validation Lead

Stamford, CT · On-site +1

This role supports system validation strategy, audit readiness, CAPA management, and risk-based ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Hartford, CT · On-site +1

This role supports system validation strategy, audit readiness, CAPA management, and risk-based ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Stamford, CT · On-site +1

This role supports system validation strategy, audit readiness, CAPA management, and risk-based ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Hartford, CT · On-site +1

This role supports system validation strategy, audit readiness, CAPA management, and risk-based ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Hartford, CT · On-site +1

This role supports system validation strategy, audit readiness, CAPA management, and risk-based ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Stamford, CT · On-site +1

This role supports system validation strategy, audit readiness, CAPA management, and risk-based ... This compensation range is specific to a remote role and takes into account the wide range of ...

Gateway Recruiting

Territory Manager

New Haven, CT · Remote

Provide day-of-procedure support and post-operative troubleshooting as needed. * Meet or exceed ... Remote monitoring workflow development, Utilization ramp and adoption metrics * Strong executive ...

Varonis

Technical Account Manager

Stamford, CT · Remote

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis ... Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365 ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Connecticut

Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in Connecticut?

The most popular types of Salesforce Support jobs in Connecticut are:

What are popular job titles related to Remote Salesforce Support jobs in Connecticut?

For Remote Salesforce Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Connecticut look for?

The top searched job categories for Remote Salesforce Support jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Salesforce Support jobs?

Cities in Connecticut with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you

Enterprise Sales Executive - Part-Time, Project Based

Kopp Consulting

Hartford, CT • Remote

$45/hr

Part-time

Re-posted 26 days ago

Job description

Enterprise/Sr. Sales Executive, Remote - Project Based, Part Time

Internal Role Title: Door Opener

Job Type: Part time, Project Based , 100% Remote, Flexible Position,

Description:

We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients.

The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation.

You Should Apply:

If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM.

Required skills and experience:

  • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director)
  • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible
  • Self-motivated, disciplined, methodical, superior attention to detail
  • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom
  • Bachelor's degree in business, marketing, or related discipline preferred

Responsibilities:

  • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients
  • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings
  • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results
  • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings
  • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management
  • Attend internal and external meetings via videoconferencing
  • Work with prospecting and research tools and with our research department on the refining prospect list
  • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect
  • Provide consultative sales advice to our clients and peers

Additional information:

  • Salesforce aptitude test and Role Play are required in our interview process.
  • Must have access to a reliable full operating PC or Mac and stable Wifi
  • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

About Kopp Consulting:

The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.