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Remote Rtg Operator information

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$10

$23

$37

How much do remote rtg operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote rtg operator in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $21.88 per hour, depending on experience, location, and employer.

What is a Remote RTg operator?

A Remote RTG Operator is a professional who operates Rubber Tyred Gantry (RTG) cranes remotely, typically from a control room. These cranes are used in container terminals to stack and move shipping containers efficiently. Remote operation technology allows operators to control the cranes with joysticks and computer systems, reducing the need for them to be physically present in the crane cabin. This can improve productivity, safety, and comfort for the operator. Remote RTG Operators need to be skilled in machinery operation, attentive to safety protocols, and able to troubleshoot minor technical issues.

What are the key skills and qualifications needed to thrive as a remote RTg operator?

To thrive as a Remote RTG (Rubber-Tyred Gantry) Operator, you need a solid understanding of crane operation, safety protocols, and typically a high school diploma or relevant technical certification. Familiarity with remote control systems, terminal operating systems (TOS), and radio communication equipment is crucial. Attention to detail, quick decision-making, and strong communication skills help operators manage high-pressure, dynamic terminal environments. These competencies ensure safe, efficient, and accurate container handling, minimizing downtime and preventing accidents in busy port operations.

What are some common challenges faced by remote RTg operators and how can they be addressed?

Remote RTG Operators often encounter challenges such as maintaining high levels of concentration during long monitoring shifts and adapting to rapidly changing operational demands. Effective communication with on-site teams is crucial, especially when responding to equipment issues or safety concerns from a remote location. To address these challenges, operators can benefit from structured shift rotations, utilizing advanced monitoring tools, and participating in regular team briefings to stay aligned with on-site staff. Continuous training and clear protocols also help ensure efficient and safe operations.

What cities are hiring for Remote Rtg Operator jobs?

Cities with the most Remote Rtg Operator job openings:

What are the most commonly searched types of Rtg Operator jobs?

The most popular types of Rtg Operator jobs are:

What states have the most Remote Rtg Operator jobs?

States with the most job openings for Remote Rtg Operator jobs include:

Remote Rtg Operator jobs near you
Infographic showing various Remote Rtg Operator job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,930 per year, or $23 per hour.

Field Service Technician

Riverdale Park, MD • Remote

Retail Technology Group Inc
See more jobs at Retail Technology Group Incexternal

$45K - $55K/yr

Full-time

Posted 24 days ago

Job description


As a Field Service Technician, you are part of the Field Service Team taking care of IT-related issues in the field for RTG Customers. The job requires a technician to be self-sufficient and possess technical and mechanical skills to troubleshoot, support, and install network cabling and network devices, computer hardware, software, and other IT-related devices. Candidates should also demonstrate good communication and customer service skills.
The tech is required to meet customer needs by completing service calls and projects within SLA (Service Level Agreement). Technicians work independently with some direction from Dispatch, Field Manager, Field Service Coordinators, or Project Managers.
THIS IS NOT A REMOTE POSITION. THIS POSITION REQUIRE'S YOU TO WORK/LIVE IN THE AREA REQUESTED TRAVELING FROM SITE TO SITE IN COMPANY PROVIDED VEHICLE.


Essential Job Duties

  • Be available to run service calls 6 days a week from 6 am to 10 pm
  • Respond to texts, Emails, and phone calls in a timely manner
  • Confirm service requests, call the customer, and set appropriate ETAs to meet SLA
  • Arrive onsite before the set ETA and within the Service Level Agreement time.
  • Complete work at scheduled time or before the Service Level Agreement time expires
  • Always be cordial, professional, and limit disruption at the client site
  • Call for assistance after 20 minutes as needed.
  • Complete all service-related tasks before leaving the site.
  • Close calls and provide all deliverables using approved sign-off
  • Clock in/out each day as needed in RTG Payroll Software and verify timecard accuracy
  • Maintain work hours with manager so you are not below or too much above a 40 Hour work week.
  • Maintain Accurate Inventory of Parts
  • Update Sales Orders Daily and ship return parts weekly

Non-Essential Job Duties

  • Maintain adequate inventory of parts, order replacement parts as needed
  • Procure the tools, parts, and test equipment to complete IT-related services
  • Adhere to the RTG field tech dress code
  • Adhere to the RTG Handbook
  • Ensure Customer Images on external drive are up to date
  • Complete monthly inventory counts (Consumable and Non-Consumable Items)
  • Submit expense reports for approved items

Qualifications/Basic Job Requirements

Essential Job Duties

  • Troubleshoot POS equipment with technical support
  • Troubleshoot/ Repair / Replace POS and IT equipment
  • Troubleshoot / Repair / Replace network cabling
  • Complete Service Calls and Projects installs
  • Access and change computer BIOS and operating system as needed
  • Use software to Reimage POS Devices and Servers
  • Perform basic mechanical tasks such as drilling, assembly, and repair
  • Understand and follow technical documents
  • Access the internet to find technical information
  • Must complete and pass RTG Field & Safety training monthly
  • Communicate using text, email, video chat, Microsoft Teams
  • Driving record must meet company standards
  • Maintain residence within 45 Minutes of designated Service area
  • Must Pass Pre-employment RTG Approved Physical and on an annual basis

Success Factors:

  • Organized
  • Independent worker
  • Self-motivated

Education and Experience

  • At least 2 years working with IT Hardware
  • Knowledge of the Internal components of a PC
  • At least 2 Years Experience Troubleshooting/Terminating Network Cabling
  • Industry certifications preferred but not required
  • Driving experience

Working Conditions

  • Work onsite at customer locations which are typically restaurants and/or retail establishments
  • Floors may be greasy and slippery
  • Environments can be challenging
  • Undergo bi-annual Motor Vehicle Reporting (MVR) checks.
  • Annual Fit for Duty physical and drug screenings.

Physical Demands

  • Capable of lifting 50 lbs. or more
  • Capable of climbing a 12-foot ladder
  • Capable of reaching and working above head
  • Capable of kneeling, bending, lying under cabinets/tables
  • Able to drive long distances
  • Unpredictable work schedule which may consist of extended work hours
  • Must be able to distinguish cable colors
  • Long-term standing while working on equipment

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Supervisory Responsibilities

This position has no Supervisory Responsibility.

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