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Remote Rn Telephone Triage Jobs in Waukee, IA (NOW HIRING)

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Remote Rn Telephone Triage information

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$13

$36

$50

How much do remote rn telephone triage jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote rn telephone triage in Waukee, IA is $36.50, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $43.56 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Waukee, IA? For Remote Rn Telephone Triage jobs in Waukee, IA, the most frequently searched job titles are:
What job categories do people searching Remote Rn Telephone Triage jobs in Waukee, IA look for? The top searched job categories for Remote Rn Telephone Triage jobs in Waukee, IA are:
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Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Waukee, IA as of August 2026, with employment types broken down into 64% Full Time, 25% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $75,915 per year, or $36.5 per hour.

Certified Medical Assistant

Nystrom & Associates

Des Moines, IA • Remote

$21 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Job Title:Certified Medical Assistant

Location: Remote from Iowa (MUST RESIDE IN IOWA)

Working Model: Remote

Employee Type: Full Time

Schedule: Monday-Friday 8am-5pm

At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.

As a Certified Medical Assistant at Sagent Behavioral Health, you will play an important role in providing high-quality patient care to our Psychiatry patients. You will work alongside our Psychiatry providers, returning phone calls to patients regarding the side effects of medication; refilling medication to area pharmacies; calling insurance companies for verification on medications, and completing necessary authorizations for medications. There is little to no physical contact with patients in this role as such there are no weekends, evenings, holidays, or on-call hours!

Full Time Benefits:

  • Medical, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • Reasonable caseload expectations and flexible scheduling
  • Comfortable offices and clinic environment
  • Free attendance for internal CEUs

Responsibilities:

  • Triaging calls from patients.
  • Taking calls for lab results.
  • Triages incoming lab results, medical reports, refill requests, etc. to MD/APRN/PAs in a timely fashion.
  • Maintains legible and organized patient records.

Requirements:

  • Certificate in Medical Assisting in State of Iowa
  • Comfortable with little to no physical patient contact on a day-to-day basis.
  • Experience with mental health care preferred, Knowledgeable about psychotropic medications.
  • Computer and tech-savvy; experience with Electronic Medical Records.

Compensation:

This is a non-exempt position. Total earnings for this position will range from $21.00 - $24.00 hourly.

*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.

* Employees in these positions are W2.

Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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