Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and ... Registered Nurses must be attentive and engaged listeners who have strong critical thinking and ...
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Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and ... Registered Nurses must be attentive and engaged listeners who have strong critical thinking and ...
Registered Nurse
Edmonton, AB · Remote
Community health nursing in remote Indigenous communities isn't just a job-it's an opportunity to ... Your Mission As a Registered Nurse serving remote First Nations communities in Alberta, you will ...
Registered Nurse
Edmonton, AB · Remote
Community health nursing in remote Indigenous communities isn't just a job-it's an opportunity to ... Your Mission As a Registered Nurse serving remote First Nations communities in Alberta, you will ...
Remote Rn Telephone Triage information
What is a remote RN telephone triage nurse?
A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.
What does a remote RN telephone triage nurse do?
As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.
What skills and qualifications are needed for a remote RN telephone triage nurse?
To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.
What are popular job titles related to Remote Rn Telephone Triage jobs in Edmonton, AB?
For Remote Rn Telephone Triage jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Remote Rn Telephone Triage jobs in Edmonton, AB look for?
The top searched job categories for Remote Rn Telephone Triage jobs in Edmonton, AB are:
Full-time
Medical, Retirement, PTO
Re-posted 27 days ago
Job description
Virtual Care Registered Nurse
Work from home as a Registered Nurse
We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
Position Overview
This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line. Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data.
Our operation runs 24/7/365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.6 FTE (48 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available and we are not able to work around other schedules at this time.
Responsibilities
Qualifications
Why Work With Us
With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.
Work from home as a Registered Nurse
We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
Position Overview
This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line. Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data.
Our operation runs 24/7/365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.6 FTE (48 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available and we are not able to work around other schedules at this time.
Responsibilities
- Provide telephone triage and advice to callers to assist them in making timely medical decisions
- Provide mental health support to callers that could include suicide, addictions and crisis intervention
- Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
- Promptly complete confidential medical records as per company documentation standards
- Provide clear and concise information and direction during patient encounters
Qualifications
- Graduation from a recognized School of Nursing
- Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
- Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset
- Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
- Familiarity with windows-based computer systems
- Comfortable using technology, including telephone systems, software programs, and computer programs
- Shift work including days, evenings, nights, and weekends required
- You must have a private room with a closed door in which you will work
- Your own computer system, headset, and high-speed internet connection
Why Work With Us
With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.
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About FONEMED
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Ventura, CA, US
Year founded
1996