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Remote Rn Telephone Triage Jobs in Charleston, SC

Tristar Insurance

Telephonic Medical Case Manager

SC · On-site +1

$85K - $92K/yr

Current, unrestricted Registered Nurse (RN), Licensed Practical Nurse (LPN) and or Certified Case ... Desk, Telephone/Fax, Computer Keyboard, Mouse, System Applications Essential Tools: Pens, pencil ...

MUSC

Senior Manager-Nursing/APP

Charleston, SC · Remote

Current SC RN license (or equivalent clinical credential if broadening applicant pool) Experience ... Experience leading remote teams Physician Engagement: * Experience developing, delivering physician ...

All JobsRn Telephone Triage JobsRemote Rn Telephone Triage JobsRemote Rn Telephone Triage Jobs in Charleston, SC

Remote Rn Telephone Triage information

See Charleston, SC salary details

$13

$35

$48

How much do remote rn telephone triage jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote rn telephone triage in Charleston, SC is $35.62, according to ZipRecruiter salary data. Most workers in this role earn between $22.74 and $42.50 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Charleston, SC?

For Remote Rn Telephone Triage jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Remote Rn Telephone Triage jobs in Charleston, SC look for?

The top searched job categories for Remote Rn Telephone Triage jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Rn Telephone Triage jobs?

Cities near Charleston, SC with the most Remote Rn Telephone Triage job openings:

Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Charleston, SC as of August 2026, with employment types broken down into 64% Full Time, 25% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $74,080 per year, or $35.6 per hour.

Care Manager, Telephonic Nurse

CenterWell Primary Care

Charleston, SC • On-site, Remote

$71K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

CenterWell rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Become a part of our caring community
Shift/availability details:
  • Full time 40 hours a week scheduled for 8 hour shifts, 5 days a week.
  • The schedule is Monday-Friday from 9am-5:30pm EST.
  • Required weekend coverage every 3rd weekend on Saturday & Sunday from 9am-5:30pm EST. When working weekends, it will allow for days off during the week.
  • Required to work a rotating holiday schedule.
  • Schedule and shift changes may be required based on patient care needs and business demands.

This is a work-from-home telephonic Registered Nurse position.
As a Care Manager, Telephonic Nurse, you will report directly to the Manager, Care Management. You will help to ensure optimal continuity of care for patients transitioning into and out of our services. You will be responsible for being knowledgeable regarding post-acute levels of care, and an expert regarding CenterWell Home Health services including home health, hospice, and palliative care. You will communicate with the CenterWell Home Health clinical team and help facilitate patient follow-up for patients in need of (additional) services.
Essential Functions:
  • Be a CenterWell Home Health representative in supporting patients who have been discharged from service or for those who may need post-acute services. Navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, and accessing healthcare resources.
  • Use a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions. Handle a variety of customer issues including location lookup, directions, and complaints.
  • Make clinical level of care determination based on discussion, medical records, and any other important clinical data. Match these needs to a service site location or, if not available, look up and provide alternative services. Be a customer advocate throughout the referral process to ensure timely response and to maximize referral to admission conversion rate. Follow-up and track referral and admission outcomes.
  • Maintain awareness and orientation to department performance objectives, meets standards, and assures patient satisfaction goals are met.
  • Assist in the admissions process by acting as an ambassador for patients who meet the admissions requirements.
  • Focus on placing the right patient to the right care setting at the right time.
  • Adhere to and participates in Company's mandatory training which includes but is not limited to HIPAA privacy program/practices, Business Ethics and Compliance programs/practices, and Company policies and procedures.
  • Review and adhere to all Company policies and procedures.
  • Provide education regarding Home Health, Hospice, and Palliative Care Services.
  • Help with clinical eligibility review for alternate services.
  • Participate in special projects and perform other responsibilities as assigned.

Use your skills to make an impact
Requirements:
  • Associates Degree required. BSN preferred.
  • We require a compact state RN license. Business needs may require additional state licensures be obtained.
  • At least 3 years post-acute nursing experience. Home health or hospice experience preferred.
  • Knowledge of home health, hospice, and palliative care services.
  • Learn and master information related to locations and services of clients.
  • Analytical and can problem-solve.
  • Excellent verbal and interpersonal skills.
  • Communication with empathy over the phone.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 09-01-2026
About us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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