2

Remote Rn Telephone Triage Jobs in Champaign, IL

RN - Patient Advisory

Champaign, IL · On-site +1

$33.11 - $53.88/hr

Position requires 6 months of in-office training prior to being remote. The office is located in ... refills, telephone triage, and patient portal electronic communications. Qualifications ...

RN Supervisor - Nursing Triage

Champaign, IL · On-site +1

$42.52 - $73.13/hr

Office located in Champaign, IL The Ambulatory RN supervisor assists with management responsibilities and oversight of multiple clinical operations within the Patient Contact Center and maintains ...

Active Registered Nurse (RN) license or Social Work (SW) license * 5+ years of professional ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Active Registered Nurse (RN) license or Social Work (SW) license * 5+ years of professional ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Active Registered Nurse (RN) license or Social Work (SW) license * 5+ years of professional ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Remote Rn Telephone Triage information

See Champaign, IL salary details

$13

$38

$52

How much do remote rn telephone triage jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote rn telephone triage in Champaign, IL is $38.11, according to ZipRecruiter salary data. Most workers in this role earn between $24.33 and $45.48 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Champaign, IL? For Remote Rn Telephone Triage jobs in Champaign, IL, the most frequently searched job titles are:
What job categories do people searching Remote Rn Telephone Triage jobs in Champaign, IL look for? The top searched job categories for Remote Rn Telephone Triage jobs in Champaign, IL are:
What cities near Champaign, IL are hiring for Remote Rn Telephone Triage jobs? Cities near Champaign, IL with the most Remote Rn Telephone Triage job openings:
Infographic showing various Remote Rn Telephone Triage job openings in Champaign, IL as of August 2026, with employment types broken down into 64% Full Time, 25% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $79,276 per year, or $38.1 per hour.

RN - Patient Advisory

Carle Health

Champaign, IL • On-site, Remote

$33.11 - $53.88/hr

Part-time

Re-posted 12 days ago


Carle Health rating

7.4

Company rating: 7.4 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

267th of 887 rated healthcare providers


Job description

Overview
***Position requires 6 months of in-office training prior to being remote. The office is located in Champaign, IL***
$5,000 sign-on bonus - external candidate only
The Patient Advisory team is the first point of contact for our immediate and extended communities, PAN RN's are the key to making sure our patients are cared for 24/7. By providing the ideal blend of autonomy of practice and nursing judgement, while still offering support and protections through outlined processes. The ideal candidate will enhance our talented team by offering mastery in chronic and acute process, strong verbal communication skills, ability to critically think and thrive in a fast-paced environment, while remaining patient centric.
Responsibilities
Assesses and triages patient concerns via telephone/video/electronic methods using embedded adult and pediatric protocols.Assesses health needs, develops plans of care, and coordinates care for patients who are experiencing health concerns.Documents all telephone encounters received/initiated within Epic and completes appropriate EMR documentation and follow up.Provides medication management assistance by renewing, refilling, cancelling, transcribing, and reconciling medication orders as appropriate within departmental guidelines.Ensures adherence to established standards of care and scope of practice.Provides education and counseling to patients, families, and groups.Facilitates care coordination between patient and provider during 24/7 operations.Communicates with outside facilities when appropriate.Assists with department tracking, auditing, and reporting feedback for opportunities of improvement.Serves as a resource within the organization and/or community by providing additional support to other Carle clinical team members and patients when needed.Acts as a preceptor and supports the development and retention of other staff.Recognizes and initiates change initiatives that improve clinical outcomes utilizing evidence-based practices where applicable.Provides leadership for initiatives designed to improve the quality of care or clinical outcomes.Assists leadership team members with development and implementation of departmental processes.Primarily providing telehealth triage for acute needs for Carle Health, Health Alliance, and additional contracted health systems through daytime and after-hours to facilitate and maintain patient safety and care. Provides after-hour care of patient needs, supports critical patient communications, and maintains working knowledge of specialized processes including but not limited to: Receiving and communicating critical lab value reporting, heart monitor alerts, hospital discharges, AMS patients, patient and provider appointment management, and other miscellaneous tasks as outlined within onboarding and orientation. Performs essential Charge RN functions in rotation with other team members that directly supports immediate team needs, operational flows, and patient care support. Cross training to all Patient Contact Center departments to assist with patient care needs requiring medication refills, telephone triage, and patient portal electronic communications.
Qualifications
Certifications: Licensed Registered Professional Nurse (RN) - Indiana (IN) within 1 year - Indiana Professional Licensing Agency (IPLA)Indiana Professional Licensing Agency (IPLA)Indiana Professional Licensing Agency (IPLA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR); Licensed Registered Professional Nurse (RN) - Washington (WA) within 1 year - Washington State Board of Nursing (WABON)Washington State Board of Nursing (WABON)Washington State Board of Nursing (WABON); Licensed Registered Professional Nurse (RN) - Ohio (OH) within 1 year - Ohio Board of Nursing (OBON)Ohio Board of Nursing (OBON)Ohio Board of Nursing (OBON); Licensed Registered Professional Nurse (RN) - Iowa (IA) within 1 year - Iowa Board of Nursing (IBON)Iowa Board of Nursing (IBON)Iowa Board of Nursing (IBON), Education: Diploma: Nursing, Work Experience: Nursing
Carle Health Company Overview
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Salary Range
The compensation range for this position is $33.11per hour - $53.88per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

What Carle Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Carle logo

About Carle

Sourced by ZipRecruiter

Each and every employee at Carle makes us better and stronger, so we can take care of our patients and our community. From clinical to professional and technical careers – our team of employees help us change lives. Carle is proud to be named a Great Place to Work®. Alongside Carle BroMenn Medical Center, Carle Health Methodist Hospital, and Carle Health Proctor Hospital, the Carle Foundation Hospital holds Magnet® designation, the nation’s highest honor for nursing care.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Urbana, IL, US