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Remote Risk Investigator Jobs in Austin, TX (NOW HIRING)

Diagnose adoption risk early, align stakeholders, and restore momentum when programs stall ... You're highly self-directed: you investigate ambiguity, form a point of view, and move work forward ...

Senior eDiscovery Analyst

Austin, TX · Remote

$91K - $115K/yr

This is a remote-first position, with a focus on candidates in GA, TX, MA, IL, DE, MN, NY, and DC ... A minimum of 5 years' experience across litigation, investigations, and regulatory matters with ...

Remote, Austin, Texas Telework/Work-from-Home Authorized: Yes, with semi-regular travel throughout ... Maintain a transition risk and issue register and report on risks, issues, status, mitigations, and ...

Remote, Austin, Texas Telework/Work-from-Home Authorized: Yes, with semi-regular travel throughout ... Maintain a transition risk and issue register and report on risks, issues, status, mitigations, and ...

Showing results 21-40

Remote Risk Investigator information

See Austin, TX salary details

$23

$39

$65

How much do remote risk investigator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote risk investigator in Austin, TX is $39.66, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $59.57 per hour, depending on experience, location, and employer.

What is a remote risk investigator?

Remote Risk Investigators are professionals who work from a remote location to identify, analyze, and mitigate risks within an organization, often related to fraud, compliance, or financial transactions. They use various tools and data sources to investigate suspicious activities, gather evidence, and create detailed reports. These specialists play a critical role in protecting companies from losses and ensuring regulatory compliance, often collaborating with other teams to resolve issues. Their work is essential across industries such as finance, e-commerce, and insurance.

How does a remote risk investigator typically collaborate with other departments to resolve complex cases?

Remote Risk Investigators frequently work cross-functionally with teams such as compliance, customer service, and legal to gather information and resolve suspicious activities. Collaboration often involves participating in virtual meetings, sharing investigative findings, and recommending actions based on analysis. Clear communication and documentation are essential, as remote investigators must coordinate efforts and ensure all stakeholders are informed. This teamwork approach helps to ensure that risk mitigation strategies are thorough and effective, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote risk investigator, and why are they important?

To thrive as a Remote Risk Investigator, you need strong analytical skills, attention to detail, and experience in fraud detection or risk management, often supported by a degree in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required. Excellent written communication, critical thinking, and the ability to work independently are standout soft skills for this role. These capabilities are vital for accurately identifying and mitigating risks, protecting company assets, and maintaining trust in a remote work environment.

What is the difference between Remote Risk Investigator vs Remote Claims Analyst?

AspectRemote Risk InvestigatorRemote Claims Analyst
Required CredentialsRisk management certifications, insurance knowledgeClaims processing certifications, insurance industry knowledge
Work EnvironmentRemote, investigative and analytical tasksRemote, claims review and data analysis
Employer & Industry UsageInsurance companies, risk management firmsInsurance carriers, third-party administrators
Search & Comparison IntentUnderstanding risk investigation rolesUnderstanding claims processing roles

The Remote Risk Investigator and Remote Claims Analyst roles share similarities in working remotely within the insurance industry and requiring industry-specific certifications. However, Risk Investigators focus on assessing and investigating risks, while Claims Analysts handle claims processing and evaluation. Both roles are essential in insurance operations but differ in their core responsibilities and daily tasks.

What cities near Austin, TX are hiring for Remote Risk Investigator jobs?

Cities near Austin, TX with the most Remote Risk Investigator job openings:

Infographic showing various Remote Risk Investigator job openings in Austin, TX as of September 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $82,483 per year, or $39.7 per hour.

Client Strategy Manager

Austin, TX • On-site, Remote

Higharc
11 - 50 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Key responsibilities

  • Own adoption outcomes from post-sale alignment through launch, rollout, value realization, and long-term account health.

  • Lead executive conversations on business goals, adoption milestones, risks, tradeoffs, and value.

  • Orchestrate internal teams across Implementation, Solutions, Product, Engineering, Support, and Sales to keep outcomes moving.


Job description

About Us
Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who've shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised over $175M with support from top-notch venture capital firms and more than 18 strategic investors: industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking a Client Strategy Manager to own the adoption strategy for your book of business. Reporting to the Senior Manager of Client Strategy, you'll lead customers from cross-departmental alignment through implementation, launch, measurable adoption, and long-term value realization.
What You'll Do
This is not a high-volume SaaS account management role. You'll own a small number of complex enterprise homebuilders and help them adopt Higharc in ways that materially change how their business operates. Adoption here isn't about usage, it's about changing how builders work.
You'll partner with a dedicated Project Manager who owns project plans, reporting, documentation, and system hygiene. With that discipline in place, you focus on customer outcomes, executive alignment, adoption strategy, change management, and account health.
Expect to:
  • Own adoption outcomes from post-sale alignment through launch, rollout, value realization, and long-term account health.
  • Lead executive conversations on your own around business goals, adoption milestones, risks, tradeoffs, and value.
  • Guide clients beyond recreating legacy workflows toward new workflows, decision rights, and the adoption behaviors required to realize value.
  • Orchestrate internal teams across Implementation, Solutions, Product, Engineering, Support, and Sales to keep outcomes moving.
  • Diagnose adoption risk early, align stakeholders, and restore momentum when programs stall.
  • Translate patterns in client friction into structured product, implementation, and account intelligence.

About You
You're a strategic client relationship owner who can multithread through messy, high-stakes operational change. You're comfortable standing on your own with senior stakeholders, you know when to pull in executive support from Higharc, and you can tell a clear story about where a customer is, where they need to go, what's at risk, and what decisions move them forward.
You bring curiosity and horsepower to quickly understand how builders operate across Architecture, Purchasing, Sales, and Operations. You're highly self-directed: you investigate ambiguity, form a point of view, and move work forward without close management.
You have:
  • 5+ years in client success, implementation leadership, enterprise account management, consulting, solutions, or program leadership, with direct ownership of complex, high-value customers or transformation programs
  • Strong executive communication skills and the ability to independently influence senior customer stakeholders
  • Excellent judgment in diagnosing customer risk, adoption friction, stakeholder misalignment, and organizational blockers
  • Strong consultative and cross-functional leadership instincts - you can challenge customers respectfully when legacy assumptions limit value, and lead across implementation, product, engineering, sales, support, and executive teams
  • Comfort using data, customer health signals, and AI-enabled tools to understand account health and adoption progress
  • The ability to synthesize project details into an accurate account narrative without owning every administrative detail
  • Willingness to travel 25%, with occasional fluctuations during customer launch periods

A major plus if you also bring:
  • Experience in residential homebuilding, construction technology, AEC, manufacturing, ERP, or other operationally complex industries
Working at Higharc
Remote work and travel: Our company is entirely remote, and has been since we were founded in 2018. Remote work means more time with family, less time commuting, and the flexibility to blend work and life. We value in-person collaboration and asynchronous deep-work time, which is why we schedule regular team meet-ups in our hubs across the US and, depending on the role, prioritize hiring in those hubs. If your role requires frequent travel beyond pre-scheduled team meet ups, we will represent that to the best of our ability as early as possible in the interview process.
Compensation and benefits: Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. We provide comprehensive medical, dental, and vision coverage, with flexible PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. We also provide a stipend to create the ideal home office and support ongoing L&D.
Please note: we are seeing an uptick of fraudulent recruiting activity claiming to be associated with Higharc. All communication and outreach from our in-house team will come from an @higharc.com email address.