ZipRecruiter

Log In

2

Remote Riot Support Jobs in Ashburn, VA (NOW HIRING)

SixGen, Inc.

On-Net Operator

Reston, VA · On-site +1

$50.25 - $66.25/hr

Support a remote-first and highly collaborative operating environment. QUALIFICATIONS * 7+ years of ... Certification from RIOT/FORGE or COTC/NETC -Required PREFERRED QUALIFICATIONS * Experience leading ...

All JobsRiot Support JobsRemote Riot Support JobsRemote Riot Support Jobs in Ashburn, VA

Remote Riot Support information

See Ashburn, VA salary details

$23K

$105.6K

$162.6K

How much do remote riot support jobs pay per year?

As of Jul 12, 2026, the average yearly pay for remote riot support in Ashburn, VA is $105,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $127,300.00 per year, depending on experience, location, and employer.

Can I work at Riot Games remotely?

Remote Riot Support roles are available, with many positions offering remote or hybrid work options depending on the team and location. Candidates should have strong communication skills and familiarity with remote collaboration tools. Availability of remote work varies by role and region, so checking specific job postings is recommended.

What is the difference between Remote Riot Support vs Remote Customer Support?

AspectRemote Riot SupportRemote Customer Support
Required CredentialsBasic technical knowledge, customer service skillsCustomer service skills, sometimes technical knowledge
Work EnvironmentRemote, often in gaming or tech companiesRemote, across various industries
Employer & Industry UsageGaming companies, tech firmsRetail, telecom, tech, and service industries
Common Search & ComparisonYesYes

Remote Riot Support and Remote Customer Support both involve assisting users remotely, but Riot Support focuses on gaming-related issues within the gaming industry, requiring some technical knowledge of gaming platforms. Customer Support covers a broader range of industries and may require more general customer service skills. Both roles are remote and customer-facing, but Riot Support is specialized for gaming companies like Riot Games.

What are the key skills and qualifications needed to thrive as a Remote Riot Support Specialist, and why are they important?

To thrive as a Remote Riot Support Specialist, you need strong problem-solving abilities, customer service skills, and often a background in technical support or gaming, typically supported by familiarity with Riot Games' products. Knowledge of ticketing systems like Zendesk, live chat platforms, and troubleshooting tools is commonly required. Excellent written communication, patience, and cultural sensitivity are essential soft skills for engaging with a global player base. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and a positive experience for players in a remote support environment.

What is a Remote Riot Support specialist?

A Remote Riot Support specialist is a professional who provides customer service, technical assistance, or community management for Riot Games products, such as League of Legends, Valorant, or other titles, but works entirely from a remote location instead of an office. These specialists help players troubleshoot issues, moderate online communities, and ensure a positive gaming experience by communicating through chat, email, or ticketing systems. Working remotely allows them to support players from anywhere in the world while maintaining Riot Games' high standards for player support and engagement.

How does a Remote Riot Support specialist effectively collaborate with on-site teams during high-stress incidents?

As a Remote Riot Support specialist, much of your collaboration with on-site teams happens through real-time communication platforms, such as secure messaging and video calls. You’ll be expected to coordinate closely with field personnel, providing them with situation updates, logistics support, and resource tracking. Building trust remotely can be challenging, so clear communication and responsiveness are vital. The role often requires adapting quickly to evolving situations and maintaining a calm, solutions-oriented approach, which helps ensure the safety of both team members and affected communities.

How hard is it to get a job at Riot?

Securing a Remote Riot Support position typically requires relevant customer service or technical skills, a strong understanding of the company's products, and the ability to work independently in a remote environment. The application process often involves multiple interview stages, including skills assessments and cultural fit evaluations, making it competitive but achievable with proper preparation.

How much does a Riot employee get paid?

The salary for a Remote Riot Support role varies depending on experience and location but generally ranges from $40,000 to $60,000 annually. Compensation may include benefits such as health insurance, paid time off, and opportunities for skill development in a remote work environment.
What are popular job titles related to Remote Riot Support jobs in Ashburn, VA? For Remote Riot Support jobs in Ashburn, VA, the most frequently searched job titles are:
What job categories do people searching Remote Riot Support jobs in Ashburn, VA look for? The top searched job categories for Remote Riot Support jobs in Ashburn, VA are:
What cities near Ashburn, VA are hiring for Remote Riot Support jobs? Cities near Ashburn, VA with the most Remote Riot Support job openings:
Remote Riot Support jobs near you
On-Net Operator

On-Net Operator

SixGen, Inc.

Reston, VA • On-site, Remote

$50.25 - $66.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

SIXGEN's mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape.

POSITION OVERVIEW

Position: On-NET Operator
Job Type: Full-time
Location: Sterling or Reston, VA (Hybrid)
Clearance Requirements: Active TS/SCI required
Experience: 7+ years

WHAT YOU'LL DO

We are seeking a skilled and motivated On-Net Operators to support advanced offensive cyber operations and mission-focused assessments for federal customers. The ideal candidate will possess deep technical expertise in networking, operating systems, digital forensics, and adversary tradecraft, with the ability to analyze complex environments, identify vulnerabilities, and emulate sophisticated threat actors.

This role requires a highly analytical and self-motivated professional who can operate independently, lead small teams, and solve complex technical challenges in support of critical national security missions.

KEY RESPONSIBILITIESOperations
  • Conduct cyber operations and adversary emulation activities against complex environments.
  • Analyze networks, systems, applications, and code to identify vulnerabilities and attack paths.
  • Perform network traffic analysis, digital forensics, and technical investigations.
  • Develop and execute creative solutions to achieve operational objectives.
Technical Analysis & Development
  • Utilize advanced networking, tunneling, and system-level expertise to support mission requirements.
  • Analyze and manipulate Linux and Windows operating systems, filesystems, and network services.
  • Develop and modify tools, scripts, and automation using languages such as Python, Bash, and C.
  • Assess network protocols, encryption techniques, and enterprise environments.
Collaboration & Leadership
  • Operate independently while supporting team objectives and customer missions.
  • Lead small teams and contribute to technical planning and execution.
  • Communicate technical findings and recommendations to stakeholders.
  • Support a remote-first and highly collaborative operating environment.
QUALIFICATIONS
  • 7+ years of experience in offensive cybersecurity, red teaming, network analysis, digital forensics, or related disciplines.
  • Expert knowledge of TCP/IP networking and network protocol analysis.
  • Experience with tunneling technologies such as SSH and socat.
  • Proficiency in C, Python, Bash, or similar programming languages.
  • Strong experience with packet analysis and PCAP review.
  • Deep understanding of encryption concepts and secure communications.
  • Advanced Linux administration and operating system knowledge.
  • Experience with Windows domains, Active Directory, Group Policy, and enterprise environments.
  • Strong analytical and problem-solving skills.
  • Certification from RIOT/FORGE or COTC/NETC-Required
PREFERRED QUALIFICATIONS
  • Experience leading small technical teams.
  • Background supporting federal, intelligence, or national security missions.
  • Experience analyzing source code, system architectures, and complex network environments.
  • Ability to make informed decisions in dynamic operational environments.
DESIRED TRAITS
  • Curiosity and passion for solving difficult technical challenges.
  • Ability to work independently with minimal supervision.
  • Strong attention to detail and investigative mindset.
  • Adaptability in fast-paced mission environments.
  • Excellent communication and collaboration skills.
EXAMPLE TECHNOLOGIES & ENVIRONMENTS
  • Linux and Windows Operating Systems
  • Active Directory
  • TCP/IP Networking
  • DNS, SMB, NFS, SSH
  • Packet Capture (PCAP) Analysis
  • Digital Forensics
  • Python, Bash, and C
  • Encryption Technologies
  • Enterprise Networks
  • Remote and Hybrid Operational Environments
COMPENSATION & BENEFITS

At SIXGEN, we are committed to fair and equitable compensation practices. Compensation for this role will be based on experience, qualifications, technical expertise, and overall alignment with the position.

Additionally, SIXGEN offers top-tier benefits for full-time employees, including:

  • Employer-paid health insurance premiums (medical, dental, vision) for you and your family 
  • Employer-paid short/long term disability insurance and basic life/AD&D insurance
  • 401K with a 4% employer contribution
  • Professional development reimbursement options available (training, certification, education, etc)
  • Flexible and remote work policies for most positions
  • Flexible PTO and holiday schedule

For more information, please reach out to our Director of Human Resources, Amy Maxwell at amy.maxwell@sixgen.io.

OUR COMMITMENT

SIXGEN is an Equal Opportunity Employer. We ensure that all applicants are considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.

We are committed to fostering an inclusive culture that values diversity in our people, reflecting the communities we serve and our customer base. We strive to attract and retain a diverse talent pool and create an environment where everyone is empowered to be their authentic selves at work.

Apply