Remote Retail Management Jobs in Randolph, MA (NOW HIRING)

Senior Manager, Marketplace Partnerships & Category Management

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location.

About Us

Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.

We believe gifting is more than just a transaction: it's about building genuine human connections that fuel business growth. Whether you're engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We're growing, and we're currently looking for a Senior Manager, Marketplace Partnerships & Category Management to join us.

About The Role

Reachdesk is looking for a commercially driven Senior Manager, Marketplace Partnerships & Category Management to shape the next phase of growth for our global marketplace and elevate its quality, differentiation, and profitability.
Building on the strength of our existing marketplace, you will identify, develop, and launch new partnerships with leading consumer brands. The role involves establishing relationships with prospective partners, crafting partnership propositions, negotiating agreements, and driving opportunities from initial engagement through successful launch.

You will also deepen existing vendor relationships, improve commercial terms, identify category and geographic gaps, and expand our marketplace across priority regions.
The ideal candidate combines the relationship-building ability of a strategic partnerships leader, the commercial judgment of a category owner, and the entrepreneurial drive to create new sources of profitable, scalable growth.

Responsibilities

• Develop and execute a marketplace partnership strategy and scalable processes focused on acquiring leading national, regional, and global consumer brands.
• Own growth, revenue, and profitability targets across a marketplace partner portfolio, including the performance of newly launched brands.
• Work directly with clients and draw on market trends and platform data to identify category, assortment, and geographic opportunities.
• Build and manage a prioritized pipeline across gifts, food and beverage, experiences, branded merchandise, and other relevant categories.
• Source, engage, and secure strategic brand and vendor partners.
• Develop compelling partner propositions and select the right model, whether direct or through distributors, aggregators, suppliers, or regional partners.
• Negotiate favorable pricing, margins, discounts, rebates, payment terms, service levels, minimum commitments, and other commercial terms.
• Lead partnerships from initial engagement through launch and ongoing performance, removing barriers that could affect quality, reliability, speed, or customer experience.
• Strengthen existing vendor relationships through performance reviews, renegotiations, growth plans, and corrective action where needed.
• Partner with Sales and Customer Experience and work directly with clients to drive marketplace adoption and transaction volume.

About You

• 7+ years of relevant experience in online marketplace or merchant partnerships, strategic vendor management, or commercial category management involving consumer brands, gifting, branded merchandise, or related retail categories.
• A proven record of personally sourcing, securing, and launching strategic brand or vendor partnerships while consistently achieving revenue and profitability targets.
• Exceptional negotiation skills, with a proven ability to secure favorable pricing, margins, payment terms, service levels, and broader commercial agreements.
• Ability to identify marketplace gaps and shape category and assortment opportunities using client input, platform data, and market trends.
• Experience managing partnerships from initial outreach and negotiation through contracting, onboarding, launch, and ongoing performance.
• Strong relationship-building skills and the executive presence to engage senior leaders at leading brands, prospective clients, and existing customers.
• Strong financial and analytical skills, including assessing partner economics, improving commercial terms, and building business cases.
• Excellent project-management skills, with the ability to manage multiple negotiations and launches while resolving day-to-day challenges.
• A person who is entrepreneurial, resourceful, collaborative, and who leads from the front, tests new ideas quickly, and builds scalable processes that accelerate growth.
• International marketplace or geographic expansion experience is a plus.

The Benefits

• Competitive salary with generous stock options
• 401(k) with employer match
• Medical, dental & vision insurance, including mental health support and fast access to care
• Flexible PTO that increases the longer you're with us, plus extra flexibility for life's unexpected moments
• A genuinely collaborative culture with innovative, fun, and ambitious people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location-benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

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