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Remote Retail Director Jobs in Washington (NOW HIRING)

Deckers

Director, Platform Architecture

Washington, DC · Remote

United States (Remote) Interested applicants must reside in one of the following approved states ... Experience in the retail, consumer products, or e-commerce industry is preferred but not required

Marriott

FLEX Senior Director, Ecommerce Boutiques

Bethesda, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contribute to the overall strategy and leadership of the Retail business and communicate our ... Remote positions. Marriott International is the world's largest hotel company, with more brands ...

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Remote Retail Director information

What is the difference between Remote Retail Director vs Remote Store Manager?

AspectRemote Retail DirectorRemote Store Manager
ResponsibilitiesOversees multiple store locations, develops retail strategies, manages senior staffManages daily store operations, supervises staff, ensures customer satisfaction
Required CredentialsBachelor's degree in Business, Retail Management, or related field; extensive retail experienceHigh school diploma or equivalent; retail experience often preferred
Work EnvironmentPrimarily remote, with occasional travel to storesPrimarily remote or on-site at individual stores
Industry UsageUsed by large retail chains, e-commerce companies with physical storesUsed by individual retail stores or small chains

The Remote Retail Director focuses on strategic oversight across multiple locations, while the Remote Store Manager handles daily store operations. Both roles require retail experience, but the director's role is broader and more strategic, often involving remote leadership of several stores.

What is a remote retail director?

A Remote Retail Director is a senior leader responsible for overseeing retail operations, sales strategies, and team management for a company, but works remotely rather than from a physical store or corporate office. They coordinate with store managers, analyze sales performance, set goals, and develop policies to enhance customer experience and profitability. This role often requires strong communication, leadership, and analytical skills, as well as experience in retail management. Working remotely, they leverage digital tools to connect with teams and monitor business performance across locations.

How does a remote retail director effectively manage and support store teams from a distance?

A Remote Retail Director leverages digital communication tools, regular video check-ins, and performance dashboards to stay connected with in-store managers and staff. They focus on fostering a collaborative culture by setting clear expectations, maintaining open lines of communication, and providing timely feedback and support. Additionally, they often coordinate virtual training sessions and utilize real-time sales data to guide decision-making, ensuring that remote oversight does not hinder operational excellence or employee engagement.

What are the key skills and qualifications needed to thrive as a remote retail director, and why are they important?

To thrive as a Remote Retail Director, you need extensive experience in retail management, strategic planning, and a proven track record of driving sales growth, often supported by a bachelor’s degree in business or a related field. Familiarity with retail management systems, e-commerce platforms, data analytics tools, and remote collaboration software is essential. Exceptional leadership, communication, and problem-solving skills are crucial for managing dispersed teams and ensuring alignment with business goals. These skills and qualifications are important to effectively oversee retail operations, drive performance, and adapt to the challenges of remote team leadership.
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What cities in Washington are hiring for Remote Retail Director jobs? Cities in Washington with the most Remote Retail Director job openings:
Remote Retail Director jobs near you

Director, Client Services

Kobie Marketing

Washington, DC • On-site, Remote

Full-time

Re-posted 29 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we'll build together 

Kobie's Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.

How you will make an impact

Strategic Program Leadership

  • Own client loyalty program strategy and performance, ensuring alignment with client objectives and KPIs.
  • Translate insights into actionable recommendations that optimize program ROI and member engagement.

Client Relationship Management

  • Build and maintain senior-level client relationships, acting as a trusted advisor.
  • Navigate organizational dynamics to anticipate challenges and proactively address risks.

Growth & Innovation

  • Identify opportunities for organic growth across services, technology, and analytics.
  • Co-create enhancements with clients to maintain competitive advantage.

Cross-Functional Orchestration

  • Partner with Technology, Product, Decision Science, and Strategy teams to deliver seamless program execution.
  • Influence internal priorities based on client needs and market trends.

Financial Accountability

  • Manage account-level budgets and profitability; forecast revenue and resource allocation.

Team Leadership

  • Mentor and develop team members; foster a culture of accountability and continuous improvement.
  • May lead direct reports or project teams depending on account scope.

Market & Competitive Insight

  • Monitor industry trends and competitor programs to inform strategic recommendations.
What you need to be successful
  • 10-12 years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in retail.
  • Proven ability to lead strategic accounts and manage senior client relationships.
  • Strong understanding of loyalty strategies, CRM platforms, and data-driven engagement.
  • Exceptional communication, strategic thinking, and problem-solving skills.
  • Experience managing budgets and driving growth within client portfolios.
  • Ability to lead and inspire cross-functional teams in a fast-paced environment.
  • Bachelor's degree required; advanced degree or relevant certifications preferred.
  • Ability to travel up to 20%, with peak periods up to 35%.
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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