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Remote Retail Customer Service Jobs in Romeoville, IL

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site +1

$16 - $21.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Aurora, IL · On-site +1

$15.50 - $21/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

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Remote Retail Customer Service information

See Romeoville, IL salary details

$10

$17

$24

How much do remote retail customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote retail customer service in Romeoville, IL is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.62 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Romeoville, IL?

The most popular types of Retail Customer Service jobs in Romeoville, IL are:

What are popular job titles related to Remote Retail Customer Service jobs in Romeoville, IL?

For Remote Retail Customer Service jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Romeoville, IL look for?

The top searched job categories for Remote Retail Customer Service jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Retail Customer Service jobs?

Cities near Romeoville, IL with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,510 per year, or $17.6 per hour.

Customer Service Representative

System One

Downers Grove, IL • Remote

$20 - $28/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Job Title: Customer Service Representative Location: Downers Grove, Illinois Type: Contract to Hire Compensation: $20.00 – $28.00 Work Model: Hybrid – onsite and remote Hours: 40.0

Responsibilities

  • Promote customer satisfaction in all aspects of Customer Service, following all company policies and procedures.
  • Process all requests from customers in a timely manner so as to provide excellent service.
  • Become familiar with markets as they relate to Customer Service.
  • Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery.
  • Arrange for and expedite product shipments.
  • Report order status to customers and field sales.
  • Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues.
  • Encourage customers to place system orders to include additional supplies.
  • Achieve customer satisfaction by mastery of all customer service policies and procedures.

Requirements

  • Minimum High school diploma; College degree preferred.
  • 1-2 years Customer Service experience strongly preferred.
  • Effective interpersonal skills including the ability to develop and maintain effective working relationships with customers and employees.
  • Effective organization, time management skills, and effective problem-solving skills are required.
  • Experience with Microsoft Office, order entry software and email.
  • Ability to deal well with difficult people/stressful situations.
  • SAP experience desired.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #562-Joule Staffing - Edison

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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