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Remote Retail Customer Service Jobs in Provo, UT

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule ... customer service and build lasting client relationships Coordinate appointments and maintain ...

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Remote Retail Customer Service information

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$9

$16

$22

How much do remote retail customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote retail customer service in Provo, UT is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.17 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are popular job titles related to Remote Retail Customer Service jobs in Provo, UT?

For Remote Retail Customer Service jobs in Provo, UT, the most frequently searched job titles are:

What cities near Provo, UT are hiring for Remote Retail Customer Service jobs?

Cities near Provo, UT with the most Remote Retail Customer Service job openings:

Infographic showing various Remote Retail Customer Service job openings in Provo, UT as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,872 per year, or $16.3 per hour.

Medical Support Assistant (Medical Receptionist)

Customer Value Partners

Park City, UT • Remote

$17.25 - $21.25/hr

Full-time

Re-posted 26 days ago


Job description

Overview

CVP is seeking Medical Support Assistants to join our team in support of our Nation's Veterans at the Salt Lake City VA Health Care System (SLCHCS) in Salt Lake City, UT. These are full-time remote positions based in Wasatch County, Utah supporting both the Health Administration Service (HAS) and the Office of Community Care (OCC) departments. Working hours are Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays. This role is primarily remote but may call for on-site training and support as needed. 

As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care. 


Responsibilities

  • Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI) 
  • High School Diploma or GED equivalent  
  • Minimum 6 months of customer service experience 
  • Oral and written proficiency in English  
  • Minimum typing speed of 50 words per minute (WPM) 
  • Basic computer skills required; daily proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) 
  • Basic medical terminology knowledge 
  • No health or physical disability restrictions that would interfere with the performance of assigned duties 
  • Must be able to work independently, make decisions, and exercise sound judgment with limited direct supervision  
  • Prior VA scheduling or medical support assistant experience preferred 
  • Familiarity with HIPAA and Privacy Act requirements preferred 

Shift 

  • Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays 

Location 

  • Salt Lake City VA Health Care System (SLCHCS) at 500 S Foothill Dr, Salt Lake City, UT 84148  
  • *This is a primarily remote position; must live within 50 miles of Salt Lake City VA Medical Center for on-site training and support.* 

About CVP 

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation. 

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.