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Remote Retail Customer Service Jobs in Jackson, MS

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

HMG Careers

Sales and Service Agent Remote

Ridgeland, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gluckstadt, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Edwards, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bovina, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Satartia, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Braxton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Benton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Richland, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Benton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsRetail Customer Service JobsRemote Retail Customer Service JobsRemote Retail Customer Service Jobs in Jackson, MS

Remote Retail Customer Service information

See Jackson, MS salary details

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How much do remote retail customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote retail customer service in Jackson, MS is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.78 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Jackson, MS?

The most popular types of Retail Customer Service jobs in Jackson, MS are:

What are popular job titles related to Remote Retail Customer Service jobs in Jackson, MS?

For Remote Retail Customer Service jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Jackson, MS look for?

The top searched job categories for Remote Retail Customer Service jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Retail Customer Service jobs?

Cities near Jackson, MS with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Jackson, MS as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $31,203 per year, or $15 per hour.

Remote Representative - Customer-Focused | Work From Home | Weekly Pay

Globe Life American Income Division

Jackson, MS • On-site, Remote

$14 - $19/hr

Full-time

Medical, Life

Posted 18 days ago

Job description

Remote Representative - Customer-Focused / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Compensation: Performance-Based | Weekly Pay + BonusesHelp People. Build Relationships. Create a Career From Home.
Are you a strong communicator who enjoys helping people and building meaningful relationships?
AO is expanding our remote team and seeking motivated, customer-focused professionals to join us as Remote Representatives. In this role, you'll connect virtually with individuals and families, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.
Our mission is simple:
To protect every child and serve all working people.
Whether you're beginning a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and professional development needed to help you succeed.
• 100% Work From Home
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• No Prior Insurance Experience Required
• Training & Mentorship Provided
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As a Remote Representative, your primary focus will be providing an outstanding client experience while helping families understand their available benefit options.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Build professional, long-term client relationships
  • Listen to clients' needs and answer benefit-related questions
  • Explain available life, accident, and supplemental health coverage options
  • Provide clear, personalized guidance based on individual needs
  • Assist clients with applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate digital records and follow-up communication
  • Participate in ongoing virtual training, coaching, and professional development
What We Offer
🏠 100% Remote Work
Work from home while connecting with clients, mentors, and teammates through virtual platforms.
⏰ Flexible Schedule
Build a schedule that supports your personal priorities while maintaining the consistency and accountability necessary to serve clients successfully.
📞 Qualified Leads Provided at No Cost
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Uncapped Earning Potential
Compensation opportunities may include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.
💵 Long-Term Renewal Income
Build long-term income potential through eligible policy renewals and continued client relationships, subject to applicable vesting and contract requirements.Training & Professional Development
No previous insurance experience is required.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly virtual coaching
  • Professional development workshops
  • Leadership development and advancement training

We value coachability, consistency, accountability, and a willingness to grow.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Union representation and professional support
  • Leadership development programs
  • Professional recognition opportunities
  • Performance-based incentive travel
  • Leadership conferences and company events
Career Growth & Leadership Opportunities
AO provides opportunities for motivated representatives to advance based on performance, development, consistency, and leadership ability-not simply tenure.
Career growth may include opportunities in:
  • Client relationship management
  • Training and onboarding
  • Mentorship
  • Team leadership
  • Management development
  • Advanced leadership roles
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent written and verbal communication skills
  • Strong active-listening and relationship-building abilities
  • Customer-focused, service-oriented mindset
  • Positive and professional attitude
  • Reliability and strong follow-through
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Practical problem-solving abilities
  • Ability to work independently from home
  • Comfort collaborating within a virtual team
  • Willingness to learn and accept coaching
  • Desire for long-term professional growth
Experience That Transfers Well
Experience in the following areas can be helpful but is not required:
  • Customer Service
  • Client Relations
  • Administrative Support
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Banking
  • Call Centers
  • Military Service
  • Sales
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted virtually through Zoom for a convenient and accessible hiring experience.
Qualified applicants will first learn more about the position, including responsibilities, performance-based compensation, licensing requirements, training, and career advancement opportunities before moving forward with a live interview.Ready to Build Your Career From Home?
If you're looking for a customer-focused remote career where you can help families, build relationships, develop professionally, and create long-term earning and advancement opportunities, we'd love to hear from you.
Submit your updated resume and apply today to be considered.Work From Home. Serve Families. Build Relationships. Grow Your Future.

Apply