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Remote Retail Customer Service Jobs in Irmo, SC (NOW HIRING)

Integrityfex

Client Services Representative

Columbia, SC · Remote

$14.75 - $20/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help ... Deliver professional customer service before and after enrollment. * Continue learning through ...

New

HMG Careers

Sales and Service Agent Remote

Elgin, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Blythewood, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Pomaria, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elgin, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Retail Customer Service information

See Irmo, SC salary details

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$14

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How much do remote retail customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote retail customer service in Irmo, SC is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $15.72 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are popular job titles related to Remote Retail Customer Service jobs in Irmo, SC?

For Remote Retail Customer Service jobs in Irmo, SC, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Irmo, SC look for?

The top searched job categories for Remote Retail Customer Service jobs in Irmo, SC are:

What cities near Irmo, SC are hiring for Remote Retail Customer Service jobs?

Cities near Irmo, SC with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Irmo, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $29,238 per year, or $14.1 per hour.

Customer Service Representative PBM

Marpai Administrators LLC

Columbia, SC • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:  
The Customer Service Representative (CSR) reports to the Customer Service Supervisor to help healthcare providers and members with prescription and insurance questions. The CSR must maintain positive, empathetic, and professional attitude through verbal or written communication. 
 
 
WHAT YOU WILL BE DOING: 
  • Member Support: Answer inquiries regarding drug formularies, copays, deductibles, network pharmacies, and prescription benefit coverage.
  • Pharmacy & Provider Coordination: Assist network pharmacies with claims processing, eligibility checks, and securing prior authorizations.
  • Problem Resolution: Investigate and resolve complaints or coverage rejections, ensuring first-call resolution while maintaining empathy.
  • Documentation & Compliance: Accurately log call details in CRM and ticketing systems while strictly adhering to HIPAA privacy standards.
  • Quality & Metrics: Meet call-center performance standards, such as Average Handle Time (AHT) and Schedule Adherence.
  • Other duties as required
 
WHAT DO YOU NEED: 
  • High school diploma or GED required; associate or bachelor’s degree preferred.
  • Strong customer service and communication skills
  • Ability to navigate multiple software platforms simultaneously.
  • Active listening, problem-solving, and ability to deescalate stressful situations.
  • Attention to detail and accuracy
  • Ability to maintain confidentiality
 
PREFERED EXPERIENCE: 
  • 1–2 years of customer service experience in healthcare or pharmacy setting
  • Experience handling insurance claims or medical billing preferred
  • State issued pharmacy technician registration preferred.

WORK REQUIREMENTS: 
  • 100% Remote 
  • Flexibility to work 8 am – 8 pm
  • Must have high speed internet connection
  • Must have professional, confidential, isolated work area.
  • This position is in a typical office environment that requires prolonged sitting in front of a computer.  
 
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • Health and Wellness Programs 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield 
  • Identity Theft Protection
       
    Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
     
     

This is a remote position.