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Remote Retail Customer Service Jobs in Edmonds, WA

Getaway

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

AO ASPIRE

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Remote Sales Associate

Seattle, WA · Remote

$1.0K - $80K/yr

Remote Sales Associate We're seeking motivated individuals to join our growing team as Benefits ... Customer service, hospitality, retail, or sales experience is a plus * Must have reliable internet ...

ThinkReservations

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

... services, we are focused on bringing innovative tools and functionality that will allow our ... Job Overview: We're looking for a Customer Support Representative to join our fully-remote team.

Globe Life Insurance

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Remote Client Sales Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Client Sales Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | ... Candidates with backgrounds in customer service, retail, hospitality, recruiting, education ...

Globe Life Insurance

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Remote Client Sales Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Client Sales Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | ... Candidates with backgrounds in customer service, retail, hospitality, recruiting, education ...

Globe Life Insurance

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Remote Client Sales Representative (Entry-Level)

Seattle, WA · Remote

$60K - $80K/yr

Remote Client Sales Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | ... Candidates with backgrounds in customer service, retail, hospitality, recruiting, education ...

HMG Careers

Remote Sales and Service Advisor

Issaquah, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Retail Customer Service information

See Edmonds, WA salary details

$10

$18

$26

How much do remote retail customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote retail customer service in Edmonds, WA is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.11 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Edmonds, WA?

The most popular types of Retail Customer Service jobs in Edmonds, WA are:

What are popular job titles related to Remote Retail Customer Service jobs in Edmonds, WA?

For Remote Retail Customer Service jobs in Edmonds, WA, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Edmonds, WA look for?

The top searched job categories for Remote Retail Customer Service jobs in Edmonds, WA are:

What cities near Edmonds, WA are hiring for Remote Retail Customer Service jobs?

Cities near Edmonds, WA with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Edmonds, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $39,321 per year, or $18.9 per hour.

Client Success Manager | Retail Media | Remote (USA-based) | $80k - $100k USD + Bonus

White Bay

Bellevue, WA • Remote

Full-time

Posted 7 days ago

Job description

Client Success Manager | Retail Media | Remote (USA-based) | $80k-$100k USD + Bonus




The Company:


A rapidly expanding advertising technology organisation is transforming how brands, sellers, and agencies manage retail media across major e-commerce platforms. By combining artificial intelligence, advanced analytics, and expert advertising support, the company helps advertisers improve campaign performance, streamline operations, and scale revenue growth. Its platform enables users to build customised advertising strategies while balancing automation with human oversight, giving advertisers greater transparency and control in an increasingly complex digital advertising environment.


The Role:


An innovative technology organisation is seeking a Client Success Manager to support and grow relationships with enterprise customers using its AI-driven advertising platform. This role will focus on ensuring clients receive exceptional support from onboarding through ongoing account management, helping them maximise value from the platform. The successful candidate will act as a trusted partner to brands and agencies, providing strategic guidance, resolving issues, and identifying opportunities to strengthen engagement and long-term success. Working closely with internal teams across product, sales, and operations, this individual will play a key role in improving client experience, strengthening workflows, and supporting continued customer growth. This is a remote role however if a candidate lives in Bellevue, they are expected to go into the office 4-days a week (Monday to Thursday).


Responsibilities:


  • Build and maintain strong relationships with enterprise brands and agency partners
  • Provide strategic and tactical support to clients to help them maximise platform performance
  • Lead client onboarding and contribute to the development of scalable onboarding processes
  • Act as the primary contact for client inquiries, escalations, and issue resolution
  • Collect customer feedback and share insights with product teams to support platform improvements
  • Collaborate cross-functionally with sales, product, and support teams to enhance the client experience
  • Track account engagement and usage metrics to identify growth opportunities and potential risks
  • Identify opportunities for account expansion and support retention initiatives
  • Develop client education resources including training materials, webinars, and documentation
  • Maintain clear reporting processes and document product issues or client feedback


Requirements:


  • Bachelor’s degree in Business, Communications, or a related field is preferred
  • 5+ years of experience in client success, account management, customer service, or a related role
  • Experience working within Amazon Ads, Amazon DSP, AMC, retail media, or advertising technology environments
  • Strong communication and relationship-building skills
  • Experience managing stakeholder relationships across internal teams and external partners
  • Ability to coordinate programs and processes across cross-functional teams
  • Comfortable working independently in a fast-paced and evolving environment



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