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Remote Retail Customer Service Jobs in Longview, WA

HMG Careers

Remote Sales and Service Advisor

Kelso, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Woodland, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Battle Ground, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

La Center, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Toledo, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Grays River, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Castle Rock, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Castle Rock, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Vernonia, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Retail Customer Service information

See Longview, WA salary details

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How much do remote retail customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote retail customer service in Longview, WA is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.72 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are popular job titles related to Remote Retail Customer Service jobs in Longview, WA?

For Remote Retail Customer Service jobs in Longview, WA, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Longview, WA look for?

The top searched job categories for Remote Retail Customer Service jobs in Longview, WA are:

What cities near Longview, WA are hiring for Remote Retail Customer Service jobs?

Cities near Longview, WA with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Longview, WA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,561 per year, or $18.5 per hour.

Looking for a driven Customer Service Representative!

Portable Meister LLC

Ridgefield, WA • Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Summary

The purpose of this position is to provide exceptional customer service while actively converting inquiries into booked business for Go Mini’s portable storage. This role answers inbound calls, quotes rates, builds customer confidence, and guides prospects through the decision process to secure bookings. Responsibilities also include billing, A/R and collections, outbound follow-up, and proactive business development.

*This is a remote opportunity - MST/CST Preferred but not required - Role may need candidate to accommodate MST hours if located outside that area.*

Essential Duties and Responsibilities include the following. (Other duties may be assigned)

• Use consultative sales techniques to understand customer needs and recommend the best storage solution.

• Confidently overcome pricing objections and communicate value to convert inquiries into bookings.

• Follow structured sales conversation flow to improve conversion rates.

• Identify opportunities to upsell larger units, longer rental durations, or additional services when appropriate.

• Professionally answer calls within 2-3 rings inquiring about Go Mini’s portable storage containers

• Communication with customers can also include texts and emails in addition to the Ring Central phone line’s

• Add new customer contact information, send contract and email credit card link for retail customers

• Add business customers accounts into GM1 including contact information, discuss billing preferences and terms and establish contract for initial delivery.

• Schedule delivery and pick up, discuss drop off and pick up rates and any mileage charges. Confirm with customer location of unit and any access requirements for placement of unit, direction of doors and any special needs for units sold in GM1 System.

• Provide administrative support for location managers & drivers for converted leads into our GM1 systems for operations and growth.

• Initiate outbound calls to leads created by customers online to request quotes, answer any additional questions and convert lead to a sale.

• Daily/weekly/monthly billing for Retail and business customers, per terms of the service contract.

• Call and update in GM1 for any failed credit card notices, call customer and manage the process until completed. Escalate to manager any retail customer that goes beyond one week and any business customer beyond 45th day.

• Account Receivables to delinquency

• Assist on Excel spreadsheets and pull and organize data (special projects)

• Assist with account changes in GM1 Customer Maintenance, Shopping other providers, new unit inventory, unit repair process and other needs as assigned.

Characteristics and Competencies Required

The successful candidate is:

• A professional both with internal and external customers

• A high-output producer. They have a high sense of urgency to get things done

• Highly organized with great attention to detail

• Accountable, takes responsibility for assigned responsibilities.

• A good listener and clear communicator

Compensation & Benefits

$17/hour

40hrs/week (2 paid 15 minute breaks and 30 minutes unpaid for lunch)

Hours: 8:30am - 5p

A competitive benefits package including healthcare (medical/vision/dental) premium costs for the employee covered fully by the company with an employer contribution towards dependent premiums, PTO, 401k.

EEO: CFM Management, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, or any other protected class. *Must be authorized to work in the US

Right to Work (English)

Right to Work (Spanish)

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