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Remote Retail Customer Service Jobs in Wisconsin

Staples, Inc.

Customer Service Representative

Glen Haven, WI · On-site +1

$14.50 - $19.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$15.50 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Powers Lake, WI · On-site +1

$16 - $22/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$16 - $21.50/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Glen Haven, WI · On-site +1

$14.50 - $19.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

East Troy, WI · On-site +1

$15.75 - $21.50/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Honey Creek, WI · On-site +1

$16.50 - $22.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Lyons, WI · On-site +1

$16 - $21.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Benet Lake, WI · On-site +1

$15.75 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Bagley, WI · On-site +1

$14.75 - $20.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Bristol, WI · On-site +1

$15.25 - $20.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$15.50 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$15.50 - $21/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Springfield, WI · On-site +1

$15.25 - $20.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Salem, WI · On-site +1

$17 - $23/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

New Munster, WI · On-site +1

$17.75 - $24/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

Staples, Inc.

Customer Service Representative

Mount Hope, WI · On-site +1

$15.25 - $20.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Employee discounts across Staples and retail offerings * Professional development and career ...

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All JobsRetail Customer Service JobsRemote Retail Customer Service JobsRemote Retail Customer Service Jobs in Wisconsin

Remote Retail Customer Service information

See Wisconsin salary details

$9

$17

$24

How much do remote retail customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote retail customer service in Wisconsin is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.42 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Wisconsin?

The most popular types of Retail Customer Service jobs in Wisconsin are:

What are popular job titles related to Remote Retail Customer Service jobs in Wisconsin?

For Remote Retail Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Wisconsin look for?

The top searched job categories for Remote Retail Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Retail Customer Service jobs?

Cities in Wisconsin with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $36,142 per year, or $17.4 per hour.

Customer Service Representative

Staples, Inc.

Glen Haven, WI • On-site, Remote

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 642 frontline employees who took The Breakroom Quiz

434th of 740 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Staples is business to business. Youre what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed. We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Required
    Preferred
      Job Industries
      • Customer Service

      What Staples employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

      Social media

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