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Remote Retail Customer Service Jobs in Utah (NOW HIRING)

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

$21.87/hr

... (CSR) for their Call Center department. Schedule: 5 days per week, 8 hour shifts per day Monday- Friday with rotating weekends Call Center Hours of operation: 8am-8pm Location: 100% Remote position ...

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Remote Retail Customer Service information

See Utah salary details

$8

$15

$21

How much do remote retail customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote retail customer service in Utah is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.50 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Utah?

The most popular types of Retail Customer Service jobs in Utah are:

What are popular job titles related to Remote Retail Customer Service jobs in Utah?

For Remote Retail Customer Service jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Remote Retail Customer Service jobs?

Cities in Utah with the most Remote Retail Customer Service job openings:

Infographic showing various Remote Retail Customer Service job openings in Utah as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $32,598 per year, or $15.7 per hour.

Customer Service Specialist - Utah 84120

McQuade Organization

West Valley City, UT • On-site, Remote

$62K - $80K/yr

Full-time

Re-posted yesterday


Job description

Customer Service & Benefits Specialist - Remote / Work From Home
💼 Full-Time | Weekly Pay | Advancement Opportunities
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture
Perks & Benefits
  • Weekly pay + performance bonuses
  • Flexible schedule - work from home
  • Full training provided, no experience required
  • Career advancement opportunities
  • Team trips, contests, and events
  • Supportive and positive work environment

Job Responsibilities
  • Provide outstanding customer service via phone, video, and email
  • Assist clients with benefits enrollment and account questions
  • Handle confidential information with professionalism
  • Resolve client issues and follow up promptly
  • Maintain accurate records and documentation

Requirements
  • Excellent communication & listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment

Pay & Career Growth
  • Average first-year earnings: $62k-$80k
  • Annual earning potential grows by ~$25k per year
  • Merit-based promotions - leadership opportunities available

📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!
Equal Opportunity Employer
Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities.