ZipRecruiter

Log In

2

Remote Reservations Agent Jobs in Needham, MA (NOW HIRING)

Getaway

Remote Customer Representative

Boston, MA · Remote

$17.50 - $23.75/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

Getaway

Remote Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

Getaway

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Boston, MA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

previous page

Showing results 41-60

All JobsReservations Agent JobsRemote Reservations Agent JobsRemote Reservations Agent Jobs in Needham, MA

Remote Reservations Agent information

See Needham, MA salary details

$12

$19

$24

How much do remote reservations agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote reservations agent in Needham, MA is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $20.96 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

More about Remote Reservations Agent jobs

What are popular job titles related to Remote Reservations Agent jobs in Needham, MA?

For Remote Reservations Agent jobs in Needham, MA, the most frequently searched job titles are:

What job categories do people searching Remote Reservations Agent jobs in Needham, MA look for?

The top searched job categories for Remote Reservations Agent jobs in Needham, MA are:

What cities near Needham, MA are hiring for Remote Reservations Agent jobs?

Cities near Needham, MA with the most Remote Reservations Agent job openings:

Remote Reservations Agent jobs near you
Infographic showing various Remote Reservations Agent job openings in Needham, MA as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $39,527 per year, or $19 per hour.

Remote Entry-Level Leadership Representative

Fisher Agencies

Braintree, MA • Remote

$16.25 - $22/hr

Full-time

Re-posted 17 days ago

Job description

About Us
The Fisher Organization is hiring motivated, coachable individuals for our Leadership Development Representative role. This is an entry-level opportunity designed for candidates who want to develop professional skills, gain mentorship, and grow into leadership positions.

No prior industry experience is required. We provide structured training and ongoing support.

What You'll Do

  • Meet virtually with clients to provide information and support
  • Develop professional communication skills
  • Participate in weekly training and mentorship sessions
  • Learn performance tracking and goal setting
  • Collaborate with a team in a remote setting

Requirements

  • Strong communication skills
  • Reliable and self-motivated
  • Positive attitude
  • Willingness to learn
  • Interest in growth and advancement

Apply