$15.50 - $21.25/hr
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...
$15.50 - $21.25/hr
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...
New Business Customer Contact Representative I
Des Moines, IA · Remote
$15.50 - $21.25/hr
Some travel may be required (less than 10%) #LI-MB1 #LI-Remote Additional Information Work Environments F&G believes in an employee-centric flexible environment, which is why we offer the ability for ...
Quick apply
New Business Customer Contact Representative I
Des Moines, IA · Remote
$15.50 - $21.25/hr
Some travel may be required (less than 10%) #LI-MB1 #LI-Remote Additional Information Work Environments F&G believes in an employee-centric flexible environment, which is why we offer the ability for ...
Dispatch Customer Service Representative
Iowa, IA · Remote
$15/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Dispatch Customer Service Representative
Iowa, IA · Remote
$15/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Full-Time Customer Service Representative (Urgently Hiring)
Iowa, IA · Remote
$15 - $20.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Full-Time Customer Service Representative (Urgently Hiring)
Iowa, IA · Remote
$15 - $20.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Remote Reservations Agent information
See Iowa salary details
$10.39 - $11.37
1% of jobs
$11.37 - $12.36
3% of jobs
$12.36 - $13.34
6% of jobs
$13.34 - $14.33
12% of jobs
$14.52 is the 25th percentile. Wages below this are outliers.
$14.33 - $15.31
14% of jobs
The median wage is $16.11 / hr.
$15.31 - $16.30
17% of jobs
$16.30 - $17.28
15% of jobs
$17.92 is the 75th percentile. Wages above this are outliers.
$17.28 - $18.27
11% of jobs
$18.27 - $19.25
11% of jobs
$19.25 - $20.24
7% of jobs
$20.24 - $21.22
3% of jobs
$10
$16
$21
How much do remote reservations agent jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for remote reservations agent in Iowa is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.
What is a remote reservations agent?
Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.
What does a remote reservations agent do?
As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.
What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?
To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.
How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?
Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.
What is the difference between Remote Reservations Agent vs Customer Service Representative?
| Aspect | Remote Reservations Agent | Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes industry-specific certifications | Customer service skills, sometimes industry-specific certifications |
| Work Environment | Remote, often in travel, hospitality, or booking industries | Remote or in-office, across various industries |
| Employer & Industry Usage | Travel agencies, hotels, airlines | Retail, telecom, finance, and more |
| Search & Comparison Intent | Often compared for remote customer support roles in travel/hospitality | Broader customer support roles across industries |
Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.
More about Remote Reservations Agent jobs
What are popular job titles related to Remote Reservations Agent jobs in Iowa?
For Remote Reservations Agent jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Reservations Agent jobs in Iowa look for?
The top searched job categories for Remote Reservations Agent jobs in Iowa are:
What cities in Iowa are hiring for Remote Reservations Agent jobs?
Cities in Iowa with the most Remote Reservations Agent job openings:
$15.50 - $21.25/hr
Full-time
Posted 7 days ago
Job description
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
Industry leaders will train all new canidates, but you must be:
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Coachable and demonstrate high integrity
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Your have a desire to help others
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Excellent written and verbal communication skills
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Strong organizational skills with a proactive, customer-focused mindset.