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Remote Reservation Jobs in Houston, TX (NOW HIRING)

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Remote Reservation information

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$10

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$44

How much do remote reservation jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote reservation in Houston, TX is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $27.79 per hour, depending on experience, location, and employer.

What is a remote reservation?

Remote reservation jobs involve assisting customers with booking services such as hotels, flights, car rentals, or event tickets, all while working from a remote location. Employees in these roles typically communicate with customers via phone, email, or chat to process reservations, provide information, and resolve issues. These jobs require strong communication skills, attention to detail, and proficiency with reservation systems or software. Many companies hire remote reservation agents to provide flexible customer service and manage bookings efficiently.

What are the key skills and qualifications needed to thrive as a remote reservation agent?

To thrive as a Remote Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management software, CRM systems, and telecommunication tools is important for handling bookings efficiently. Excellent verbal communication, problem-solving abilities, and the capacity to work independently are key soft skills in this role. These skills ensure accurate reservations, customer satisfaction, and effective service delivery in a remote work environment.

What are some common challenges faced by remote reservation agents, and how can they be effectively managed?

Remote reservation agents often encounter challenges such as handling high call volumes, managing time zone differences, and ensuring clear communication with both customers and internal teams. To effectively manage these challenges, agents should develop strong organizational skills, utilize digital scheduling tools, and maintain clear written records. Regularly scheduled team meetings and ongoing training can also help agents stay aligned with company policies and enhance their problem-solving abilities, leading to a smoother workflow and improved customer satisfaction.

What is the difference between Remote Reservation vs Remote Customer Service Representative?

AspectRemote ReservationRemote Customer Service Representative
Required CredentialsHigh school diploma, reservation system trainingHigh school diploma, customer service skills
Work EnvironmentTravel, hospitality, or travel agenciesVarious industries including retail, telecom, hospitality
Employer & Industry UsageHotels, airlines, travel companiesBroad industry use across sectors
Common Search & ComparisonReservations, booking, travel bookingCustomer support, client service, help desk

Remote Reservation roles focus on booking and managing reservations within the travel and hospitality industries, requiring specific reservation system knowledge. Remote Customer Service Representatives handle a wider range of customer inquiries across multiple industries, emphasizing communication skills. While both roles involve remote work and customer interaction, their primary functions and industry focus differ.

What are the most commonly searched types of Reservation jobs in Houston, TX?

The most popular types of Reservation jobs in Houston, TX are:

What job categories do people searching Remote Reservation jobs in Houston, TX look for?

The top searched job categories for Remote Reservation jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Reservation jobs?

Cities near Houston, TX with the most Remote Reservation job openings:

Infographic showing various Remote Reservation job openings in Houston, TX as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, 3% Temporary, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $47,172 per year, or $22.7 per hour.

Senior Claims Specialist - Cyber Liability

Gallagher

Houston, TX • On-site, Remote

$150K/yr

Full-time

Re-posted 16 days ago


Key responsibilities

  • Manage the full claim life cycle of moderately complex Cyber Liability claims, including coverage analysis, investigation, evaluation, and resolution.

  • Analyze coverage, determine defense obligations, and conduct investigations to assess claims exposure and recommend settlement strategies.

  • Negotiate settlements, prepare reserve and settlement requests, and interact with various parties involved in the claims process.


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

218th of 315 rated insurance


Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Salary: Up to $150,000 per year, dependent upon experience

Jurisdictions: Open to any

Licenses: must be willing to obtain all licenses stated by manager within specified timeframe

Location: This role is eligible for fully remote work.

The Senior Claims Specialist within GB Specialty is responsible for managing moderately complex Cyber claims. This role manages the full claim life cycle, including coverage analysis, investigation, evaluation, and resolution, while ensuring claims are handled in accordance with client expectations, policy obligations, and regulatory requirements.


How you'll make an impact
  • Analyzes coverage and settles moderately complex Cyber Liability claims
  • Generally, incumbent does not work on workers’ compensation claims.
  • Able to manage the full-life cycle of all assigned claims files.
  • Analyzes coverage and determines defense obligations.
  • Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans.
  • Creates reservation of rights and coverage denial letters.
  • Negotiates settlements with clients, client attorneys, and Public Adjusters.
  • Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary.
  • Prepares reserve and settlement authority requests for client and carrier approval.
  • May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage.
  • Has a solid understanding of claims processing and the insurance brokerage business.
  • Has a basic understanding of the terminology and case law associated with professional liability claims.
  • Handles claims consistent with clients’ and corporate policies, procedures and best practices and in accordance with statutory, regulatory, and ethical requirements.
  • Incumbents at this level should be able to work at full caseload capacity.

About You

Potential candidates should have the following:

  • Claims Background: Cyber Liability
  • Jurisdictional Experience: Open to any
  • Active Adjusters' licenses: must be willing to obtain all licenses stated by manager within specified timeframe

Required:

  • High school diploma and 5 years related claims experience required.
  • Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues.
  • Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.

Preferred:

  • Bachelor's Degree preferred.
  • Two or more years of Cyber claims adjusting experience
  • Law Degree (JD) highly preferred.

Behaviors:

  • Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
  • Analytical skill necessary to make decisions and resolve issues inherent in handling of claims.
  • Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.

#LI-DF1
#GBSpecialtyCareers


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Potential candidates should have the following:

  • Claims Background: Cyber Liability
  • Jurisdictional Experience: Open to any
  • Active Adjusters' licenses: must be willing to obtain all licenses stated by manager within specified timeframe

Required:

  • High school diploma and 5 years related claims experience required.
  • Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues.
  • Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.

Preferred:

  • Bachelor's Degree preferred.
  • Two or more years of Cyber claims adjusting experience
  • Law Degree (JD) highly preferred.

Behaviors:

  • Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
  • Analytical skill necessary to make decisions and resolve issues inherent in handling of claims.
  • Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.

#LI-DF1
#GBSpecialtyCareers

Education:UNAVAILABLEEmployment Type: FULL_TIME

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