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Remote Reservation Jobs in Austin, TX (NOW HIRING)

Roku

Senior AI DevOps Engineer

Austin, TX · Remote

$128K - $165K/yr

About the role The mobile team ships the Roku Remote, Smart Home, and Howdy apps on iOS and Android ... Build the device reservation and orchestration system that assigns devices to CI jobs, prevents ...

Roku

Senior AI DevOps Engineer

Austin, TX · Remote

$128K - $165K/yr

About the role The mobile team ships the Roku Remote, Smart Home, and Howdy apps on iOS and Android ... Build the device reservation and orchestration system that assigns devices to CI jobs, prevents ...

All JobsReservation JobsRemote Reservation JobsRemote Reservation Jobs in Austin, TX

Remote Reservation information

See Austin, TX salary details

$10

$23

$46

How much do remote reservation jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote reservation in Austin, TX is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $28.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote reservation agents, and how can they be effectively managed?

Remote reservation agents often encounter challenges such as handling high call volumes, managing time zone differences, and ensuring clear communication with both customers and internal teams. To effectively manage these challenges, agents should develop strong organizational skills, utilize digital scheduling tools, and maintain clear written records. Regularly scheduled team meetings and ongoing training can also help agents stay aligned with company policies and enhance their problem-solving abilities, leading to a smoother workflow and improved customer satisfaction.

What is a remote reservation?

Remote reservation jobs involve assisting customers with booking services such as hotels, flights, car rentals, or event tickets, all while working from a remote location. Employees in these roles typically communicate with customers via phone, email, or chat to process reservations, provide information, and resolve issues. These jobs require strong communication skills, attention to detail, and proficiency with reservation systems or software. Many companies hire remote reservation agents to provide flexible customer service and manage bookings efficiently.

What are the key skills and qualifications needed to thrive as a remote reservation agent?

To thrive as a Remote Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management software, CRM systems, and telecommunication tools is important for handling bookings efficiently. Excellent verbal communication, problem-solving abilities, and the capacity to work independently are key soft skills in this role. These skills ensure accurate reservations, customer satisfaction, and effective service delivery in a remote work environment.

What is the difference between Remote Reservation vs Remote Customer Service Representative?

AspectRemote ReservationRemote Customer Service Representative
Required CredentialsHigh school diploma, reservation system trainingHigh school diploma, customer service skills
Work EnvironmentTravel, hospitality, or travel agenciesVarious industries including retail, telecom, hospitality
Employer & Industry UsageHotels, airlines, travel companiesBroad industry use across sectors
Common Search & ComparisonReservations, booking, travel bookingCustomer support, client service, help desk

Remote Reservation roles focus on booking and managing reservations within the travel and hospitality industries, requiring specific reservation system knowledge. Remote Customer Service Representatives handle a wider range of customer inquiries across multiple industries, emphasizing communication skills. While both roles involve remote work and customer interaction, their primary functions and industry focus differ.

What are the most commonly searched types of Reservation jobs in Austin, TX? The most popular types of Reservation jobs in Austin, TX are:
What are popular job titles related to Remote Reservation jobs in Austin, TX? For Remote Reservation jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Reservation jobs in Austin, TX look for? The top searched job categories for Remote Reservation jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Reservation jobs? Cities near Austin, TX with the most Remote Reservation job openings:
Remote Reservation jobs near you
Infographic showing various Remote Reservation job openings in Austin, TX as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $48,962 per year, or $23.5 per hour.

Senior AI DevOps Engineer

Roku

Austin, TX • Remote

$128K - $165K/yr

Other

Re-posted 13 days ago

Job description

About the team 

Join a high-performing, innovative team that plays a pivotal role in Roku's mission to be the best TV streaming platform in the world. Our team is responsible for delivering intuitive, high-quality mobile applications that enhance the way millions of users interact with Roku devices globally. We pride ourselves on creating products that "just work" - seamlessly and effortlessly. This commitment to excellence is driven by a collaborative, inclusive, and results-oriented culture where your contributions will directly impact the user experience of millions. If you're passionate about building products that feel magical and intuitive, this is the team for you.

About the role 

The mobile team ships the Roku Remote, Smart Home, and Howdy apps on iOS and Android. You own the CI/CD pipeline and QA automation infrastructure for the mobile engineering team. Your role will use AI to design and build a completely autonomous, self-healing CI/CD and QA automation pipeline for multiple products with millions of users.  You treat AI as your primary design tool not an add-on.  Every system you build should minimize human intervention, from code push to app store submission. You'll own CI Pipeline Architecture: the path from git push to a green or red signal. Your job is to make that path fast, reliable, and cheap. That includes QA Automation & Device Orchestration: the software systems that schedule, monitor, and recover the test infrastructure.

What you'll be doing 
  • Design and maintain CI/CD pipelines for iOS and Android on GitLab CI
  • Architect pipeline stages for fail-fast execution: cheapest checks first (lint, compile, static analysis), expensive checks last (device farm tests)
  • Build smart test routing: analyze MR diffs to determine which tests need physical devices and which can run on emulators, so 80% of MRs never touch the device farm
  • Build flaky test detection and quarantine systems.  Classify failures as infrastructure-caused vs. code-caused so engineers trust the signal
  • Automate release mechanics: code signing, versioning, TestFlight/Play Console uploads, dSYM and mapping file management.  The goal is zero manual steps between merge and app store submission
  • As agent-authored MR volume grows, ensure pipelines absorb the increase without degrading speed or starving human-authored MRs of resources
  • Build the device reservation and orchestration system that assigns devices to CI jobs, prevents contention, and maximizes utilization without manual scheduling
  • Design self-healing automation: health checks detect unresponsive devices, trigger remote recovery via API, and re-register them no human intervention required
  • Define the device compatibility matrix which firmware/model combinations require real hardware, and which can run on emulators
  • Implement priority-based test routing: device-touching MRs get farm time, UI-only MRs never queue for a device
  • Use AI to identify failure patterns, predict infrastructure issues, and continuously optimize pipeline performance 
Were excited if you have 
  • 5+ year's operating CI/CD infrastructure at scale, preferably GitLab CI
  • Ability to travel up to 20%
  • Deep understanding of mobile build systems (Xcode/xcodebuild, Gradle) and mobile-specific CI challenges (code signing, provisioning, multi-platform builds)
  • Strong scripting (Python, Bash) and ability to build internal tooling reservation systems, health monitors, pipeline analytics dashboards
  • Advanced proficiency with AI-assisted development (Copilot, Claude Code, Cursor, or equivalent) you use AI as your default approach to writing code, building systems, and solving infrastructure problems
  • Experience designing autonomous, self-healing systems that detect, diagnose, and recover from failures without human intervention
  • AI-first problem solving where your instinct is to automate with AI before adding manual process or headcount
  • Obsession with developer experience.You measure your success by how fast and reliably engineers get feedback, not by how complex your infrastructure is
  • Data-driven decision making.  You measure failure rates, waste rates, device utilization, and pipeline duration and you use those numbers to prioritize your work

Preferred Qualifications 

  • Experience with infrastructure-as-code (Terraform, Ansible, or equivalent) for managing cloud and on-premises infrastructure
  • Working knowledge of WiFi and BLE protocols enough to understand why tests that exercise radio communication behaves differently from pure software tests
  • Experience with mobile test automation frameworks (XCUITest, Espresso, Appium) not to write tests, but to understand what they need from infrastructure
  • Experience scaling CI for high-volume, automated code generation (agentic engineering, bot-authored MRs) 
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