Salt Lake City, UT · Remote
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Key Responsibilities * Assist customers with ...
Salt Lake City, UT · Remote
$14/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Key Responsibilities * Assist customers with ...
$10.51 - $11.50
1% of jobs
$11.50 - $12.50
3% of jobs
$12.50 - $13.50
6% of jobs
$13.50 - $14.49
12% of jobs
$14.69 is the 25th percentile. Wages below this are outliers.
$14.49 - $15.49
14% of jobs
The median wage is $16.30 / hr.
$15.49 - $16.49
17% of jobs
$16.49 - $17.49
15% of jobs
$18.13 is the 75th percentile. Wages above this are outliers.
$17.49 - $18.48
11% of jobs
$18.48 - $19.48
11% of jobs
$19.48 - $20.48
7% of jobs
$20.48 - $21.47
3% of jobs
$10
$16
$21
A typical day as a Remote Reservation Agent involves handling inbound and outbound calls, responding to emails or chat inquiries, and managing reservations or bookings for customers. Agents spend much of their time assisting clients with new bookings, changes, or cancellations, and addressing questions about availability, policies, or pricing. While much of the work is independent, you may also collaborate virtually with team members or supervisors, especially when resolving complex issues or during peak periods. Staying organized and maintaining a friendly, service-oriented approach are key to managing multiple requests efficiently throughout your shift.
To thrive as a Remote Reservation Agent, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and sometimes industry-specific platforms or certifications (such as GDS for travel) is beneficial. Outstanding problem-solving abilities, patience, and the capacity to work independently set top performers apart in this role. These skills ensure efficient, accurate handling of bookings and positive customer interactions in a remote work environment.
A Remote Reservation Agent is a customer service professional who assists clients with booking reservations for travel, hotels, rental cars, or other services. They work from home using phone, email, or chat to provide information, process bookings, and resolve issues. Strong communication skills and attention to detail are essential for this role. Many companies provide training, and some positions may require prior experience in customer service or reservations.
$14/hr
Full-time
Posted 10 days ago
We are seeking customer-focused individuals to join our team supporting a membership services campaign. In this role, you will assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional customer service. Successful candidates are confident communicators who can navigate multiple systems, multitask efficiently, and remain professional when assisting customers with challenging situations.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
This is a fast-paced, high-volume contact center position. The ideal candidate remains calm under pressure, demonstrates empathy, and is committed to providing outstanding service while meeting performance expectations.
If you enjoy helping customers, solving problems, and working in a dynamic environment, we'd love to hear from you!
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 8:00am-5:00pm (MST) ; Work Days - M-F and rotating weekends
Paid Training - typically 1 week in length from 7:00am-3:00pm Mon-Fri (MST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job