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Remote Reservation Agent Jobs in Layton, UT (NOW HIRING)

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

Real Estate Showing Agent

Layton, UT · On-site +1

$28 - $100/hr

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Layton area. You must be able to show ...

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the West Valley City area. You must be ...

Real Estate Showing Agent

Ogden, UT · On-site +1

$28 - $100/hr

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Ogden area. You must be able to show ...

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Salt Lake City. You must be able to ...

You must be a currently licensed real estate agent ( We can help you get licensed ) You must have access to the MLS You must have experience showing homes in the Salt Lake City area. You must be able ...

Call Center Agent

Roy, UT · On-site +1

$16 - $18/hr

Remote work AFTER training Hours of Operation: Mon-Fri: 8:00am-7:00pm Sat: 8:00am-6:00pm Must be able to to work: * 2 closing shifts a week (possibly until after 7 depending on call volume) * 1 ...

Call Center Agent

Roy, UT · On-site +1

$16 - $18/hr

Remote work AFTER training Hours of Operation: Mon-Fri: 8:00am-7:00pmSat: 8:00am-6:00pm Must be able to to work: * 2 closing shifts a week (possibly until after 7 depending on call volume) * 1 ...

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Remote Reservation Agent information

See Layton, UT salary details

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How much do remote reservation agent jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote reservation agent in Layton, UT is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.45 per hour, depending on experience, location, and employer.

What is a remote reservation agent?

A Remote Reservation Agent is a customer service professional who assists clients with booking reservations for travel, hotels, rental cars, or other services. They work from home using phone, email, or chat to provide information, process bookings, and resolve issues. Strong communication skills and attention to detail are essential for this role. Many companies provide training, and some positions may require prior experience in customer service or reservations.

What does a typical workday look like for a remote reservation agent?

A typical day as a Remote Reservation Agent involves handling inbound and outbound calls, responding to emails or chat inquiries, and managing reservations or bookings for customers. Agents spend much of their time assisting clients with new bookings, changes, or cancellations, and addressing questions about availability, policies, or pricing. While much of the work is independent, you may also collaborate virtually with team members or supervisors, especially when resolving complex issues or during peak periods. Staying organized and maintaining a friendly, service-oriented approach are key to managing multiple requests efficiently throughout your shift.

What are the key skills and qualifications needed to thrive in the remote reservation agent position, and why are they important?

To thrive as a Remote Reservation Agent, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and sometimes industry-specific platforms or certifications (such as GDS for travel) is beneficial. Outstanding problem-solving abilities, patience, and the capacity to work independently set top performers apart in this role. These skills ensure efficient, accurate handling of bookings and positive customer interactions in a remote work environment.

What are popular job titles related to Remote Reservation Agent jobs in Layton, UT?

For Remote Reservation Agent jobs in Layton, UT, the most frequently searched job titles are:

What job categories do people searching Remote Reservation Agent jobs in Layton, UT look for?

The top searched job categories for Remote Reservation Agent jobs in Layton, UT are:

What cities near Layton, UT are hiring for Remote Reservation Agent jobs?

Cities near Layton, UT with the most Remote Reservation Agent job openings:

Infographic showing various Remote Reservation Agent job openings in Layton, UT as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,967 per year, or $15.8 per hour.

Remote Call Center Agent

Farmington, UT • Remote

ACD Connect
Call Centers • 11 - 50 employees

$10/hr

Part-time

Retirement

Re-posted 12 days ago


Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.