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Remote Representative Jobs in Edmonton, AB (NOW HIRING)

As a remote Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

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Remote Representative information

See Edmonton, AB salary details

$22K

$63.7K

$82.5K

How much do remote representative jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote representative in Edmonton, AB is $63,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Representative vs Customer Service Agent?

AspectRemote RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; minimal certifications needed
Work EnvironmentHome office or remote setting, often with flexible hoursHome or call center environment, typically during scheduled hours
Industry UsageUsed across various industries like sales, tech support, and client relationsPrimarily in retail, telecom, and service sectors
Job FocusHandling client interactions, sales, or support remotelyResponding to customer inquiries, resolving issues, providing information

Both roles involve remote communication with clients, but Remote Representatives often have broader responsibilities like sales or account management, while Customer Service Agents focus mainly on support and issue resolution. Understanding these differences can help you choose the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Remote Representative, and why are they important?

To thrive as a Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software, and virtual communication tools like Zoom or Slack is often required. Self-motivation, time management, and adaptability are crucial soft skills for excelling in a remote environment. These skills and qualifications enable effective customer support, efficient workflow, and strong team collaboration despite physical distance.

How do Remote Representatives typically stay connected and collaborate with their teams?

Remote Representatives often use a mix of communication tools such as video conferencing, instant messaging, and collaborative project platforms to stay in sync with their teams. Regular virtual check-ins, team meetings, and shared digital workspaces help maintain alignment on goals and tasks. Building strong communication habits and proactively reaching out are key to overcoming the challenge of physical distance, ensuring smooth workflow and fostering a supportive team environment.

What are Remote Representatives?

Remote Representatives are professionals who handle customer inquiries, support requests, or sales activities from a location outside of a traditional office setting. They typically communicate with clients via phone, email, or online chat, and use digital tools to access company resources and resolve issues. This role allows for flexibility in work location, often enabling representatives to work from home or anywhere with reliable internet. Remote Representatives are common in industries such as customer service, technical support, and sales, playing a crucial role in maintaining client satisfaction and business operations.
What cities near Edmonton, AB are hiring for Remote Representative jobs? Cities near Edmonton, AB with the most Remote Representative job openings:
Infographic showing various Remote Representative job openings in Edmonton, AB as of July 2026, with employment types broken down into 71% Full Time, 13% Part Time, and 16% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $63,702 per year, or $30.6 per hour.

Customer Experience Representative(Remote from AB, BC, SK)

Waste Logic

Edmonton, AB โ€ข On-site, Remote

Full-time

Medical, Dental, Life

Posted 13 days ago


Job description

About Waste Logic

We have 30+ years of experience in managing waste and recycling services for businesses throughout Canada. WLI has developed a strong working relationship with over 150 service providers in the solid waste and recycling industry. Waste Logic assists clients to help create their own plans for sustainability, through levers such as waste diversion, new innovations, or employee culture. Throughout our phased process, we provide clients with expertise, tools, and data driven analytics to improve their sustainability efforts.


Our Culture

Waste Logic isGreat Place to Work Certified.At Waste Logic, we believe that creating a supportive, empowering, and collaborative environment isn't just good for people; it's good for business. Our people are the driving force behind everything we do, and this certification affirms that we're on the right track when it comes to cultivating a culture where individuals feel valued, heard, and motivated to do their best work.


THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton)

The Customer Experience Representative serves as the frontline liaison between Waste Logic and our valued customers, ensuring a positive, seamless, and responsive customer experience.This role involves handling inquiries, resolving complaints, and delivering outstanding service across various communication channels.

The successful candidate for this role will have strong communication skills and strive to provide the best customer service experience. 100% remote work option is available to applicants based out of British Columbia, Saskatchewan and Alberta (in-office is required for Edmonton based applicants).

KEY RESPONSIBILITIES:

  • Communicate with clients to determine theirservice requirements
  • Respond to incoming office calls, voicemails and emails sent to the shared dispatch folder.
  • Troubleshoot with clients to resolve equipment issues to determine if repairs are required.
  • Investigate vendor/service complaints and provide a resolution in a timely manner.
  • Follow up with clients and service providers on outstanding requests/open tickets and current services.
  • Update and maintain client service schedules, equipment, and records.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Cross collaboration between departments within the company.

EXPERIENCE & ABILITIES:

  • 2 years office experience in a dispatch/customer service position.
  • High school diploma or equivalent
  • Proficient in Microsoft Office Software (Excel, Outlook, Word)
  • Superior social, communication, and relationship management skills.
  • Demonstrate a high level of integrity, confidentiality, attention to detail, and professional conduct.
  • Ability to take and give direction, prioritize, meet deadlines, and stay organized in a fast-paced environment with a large workload.
  • Ability to work independently and as part of a team
  • Excellent problem solving, critical thinking, and mathematical reasoning skills.
  • Exceptional verbal/written communications and comprehension with attention to detail
  • Energetic and friendly with a team-focused attitude
  • Bilingual in French and English is a 'nice to have'

WORK CONDITIONS & SCHEDULE:

  • If located outside of Edmonton a proper space to work remotely
  • Mondays to Fridays, 40 hours per week, with rotating weekend shifts

COMPANY BENEFITS:

  • Competitive base salary and bonus plan
  • RRSP employer matching
  • Full benefits package including Extended Health, Dental, Life, AD&D, LTD, Critical Illness, Employee and Family Assistance Program
  • Opportunities for growth and professional development