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Remote Representative Jobs in Edmonton, AB (NOW HIRING)

AO Group

Benefits Sales Associate - Remote

Edmonton, AB · Remote

CA$65K/yr

As a remote Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.

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All JobsRepresentative JobsRemote Representative JobsRemote Representative Jobs in Edmonton, AB

Remote Representative information

See Edmonton, AB salary details

$22K

$63.7K

$82.5K

How much do remote representative jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote representative in Edmonton, AB is $63,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $71,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Representative vs Customer Service Agent?

AspectRemote RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; minimal certifications needed
Work EnvironmentHome office or remote setting, often with flexible hoursHome or call center environment, typically during scheduled hours
Industry UsageUsed across various industries like sales, tech support, and client relationsPrimarily in retail, telecom, and service sectors
Job FocusHandling client interactions, sales, or support remotelyResponding to customer inquiries, resolving issues, providing information

Both roles involve remote communication with clients, but Remote Representatives often have broader responsibilities like sales or account management, while Customer Service Agents focus mainly on support and issue resolution. Understanding these differences can help you choose the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Remote Representative, and why are they important?

To thrive as a Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software, and virtual communication tools like Zoom or Slack is often required. Self-motivation, time management, and adaptability are crucial soft skills for excelling in a remote environment. These skills and qualifications enable effective customer support, efficient workflow, and strong team collaboration despite physical distance.

How do Remote Representatives typically stay connected and collaborate with their teams?

Remote Representatives often use a mix of communication tools such as video conferencing, instant messaging, and collaborative project platforms to stay in sync with their teams. Regular virtual check-ins, team meetings, and shared digital workspaces help maintain alignment on goals and tasks. Building strong communication habits and proactively reaching out are key to overcoming the challenge of physical distance, ensuring smooth workflow and fostering a supportive team environment.

What are Remote Representatives?

Remote Representatives are professionals who handle customer inquiries, support requests, or sales activities from a location outside of a traditional office setting. They typically communicate with clients via phone, email, or online chat, and use digital tools to access company resources and resolve issues. This role allows for flexibility in work location, often enabling representatives to work from home or anywhere with reliable internet. Remote Representatives are common in industries such as customer service, technical support, and sales, playing a crucial role in maintaining client satisfaction and business operations.
What are the most commonly searched types of Representative jobs in Edmonton, AB? The most popular types of Representative jobs in Edmonton, AB are:
What are popular job titles related to Remote Representative jobs in Edmonton, AB? For Remote Representative jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Remote Representative jobs in Edmonton, AB look for? The top searched job categories for Remote Representative jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Remote Representative jobs? Cities near Edmonton, AB with the most Remote Representative job openings:
Remote Representative jobs near you
Infographic showing various Remote Representative job openings in Edmonton, AB as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $63,702 per year, or $30.6 per hour.
Bilingual Customer Care Representative (Remote)

Bilingual Customer Care Representative (Remote)

Vision Group

Edmonton, AB • On-site, Remote

CA$20/hr

Full-time

PTO

Posted yesterday

Job description

See if you are our next:

BILINGUAL CUSTOMER CARE REPRESENTATIVE - REMOTE (English, French and/or Spanish)

We are recruiting for a start date of August 3, 2026!

*Minimum of 6 months customer service experience required.

Please note that candidates selected to move forward in the hiring process will be required to complete a video screening.

Do you have a passion for helping people and striving to provide them excellent customer service while making a difference in their lives? If so, Vision Group is for you! A career at Vision Group means being part of one of the best managed companies in Canada, constantly at the cutting edge of medical technology. Vision Group is always finding new ways to create a work environment that helps its teams grow and thrive professionally and who has the well-being of its employees at heart.

Our Patient Care Center agents are the first point of contact for prospective and existing patients. They play a key role in guiding patients through their vision correction journey by responding to inbound inquiries, identifying patient needs, and helping patients take the next step toward treatment. Daily responsibilities include scheduling and optimizing consultations, managing patient records, responding to chats and, and following up on web requests. Through personalized communication and proactive follow-up, they help patients understand their options and ensure they receive the information needed to confidently move forward with their care. We assist patients before, during and after their vision correction.

Join our team, where ourGreat Place to Workcertification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

  • You start with a base wage of$20.00/hr and a monthly bonus of up to 20%of your salary (10% guaranteed for the first 3 months).
  • You have a permanent full-time position, and the option of working 4 days a week (variable day off according to business needs).
  • Your training is paid, and you get to work from home (1 day per month in the office).
  • You get 3 weeks of paid vacation, 4 personal days for unforeseen events, and 1 additional day during the Holiday season.
  • You benefit from group insurance, including Telemedicine and an Employee Assistance Program, and an RRSP matching program.
  • You can get a free LASIK surgery plus a friends and family discount.
  • You will be able to benefit from recognition programs, awards, birthday celebrations, and contests!

Your tasks at a glance

  • You manage inbound and outbound communication in a fast-paced environment.
  • You use a consultative approach to educate patients, address questions, and encourage timely scheduling of consultations and procedures when appropriate.
  • You build trust and strengthen patient commitment by providing personalized guidance throughout the decision-making process.
  • You provide clear, personalized guidance on procedures and next steps.
  • You book, modify, and confirm appointments while helping maintain optimal clinic schedules.
  • You help patients feel confident and prepared for their visit.
  • You maintain accurate documentation by creating and updating patient profiles, entering detailed notes, and applying appropriate dispositions/codes in CRM and scheduling tools.
  • You meet key performance indicators related to appointment bookings, patient engagement, follow-up completion, and quality standards.
  • You collaborate with team leads and coaching partners to continuously improve performance.
  • You deliver a positive patient experience and ensure patients feel informed, prepared, and supported throughout their experience.

A clear view of your assets

  • You hold a High School Diploma and have at least 6 months of experience in customer engagement & performance-based roles.
  • You can work autonomously and can perform multiple tasks simultaneously.
  • You have customer service experience, call center and/or LIVE E-chat experience.
  • You are perfectly bilingual, spoken and written (French and English, Spanish is an asset).Bilingualism (French and English) due to the need to communicate with unilingual English-speaking patients.
  • You are comfortable working with multiple computer softwares and internet browsers.
  • You are available to work a flexible scheduleMonday to Friday from 8:00 am to 8:00 pm EST.
  • You are available for a remote training of 5 consecutive weeks, from Monday to Friday (9 am to 3 pm EST) starting on August 3rd, 2026.

From our point of view

If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.

#VG2

Employment Type: Permanent Full-Time

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