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Remote Renewals Manager Jobs in Springfield, VA (NOW HIRING)

Signal Vine, Inc

Account Manager (REMOTE)

Alexandria, VA · On-site +1

Renew and expand customer contracts, meeting and exceeding personal and team quotas. * Deliver both ... Experience managing a portfolio of clients including high profile customers, preferably colleges ...

PerformYard

Account Manager

Arlington, VA · Remote

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Familiarity with renewal processes Benefits In addition to your compensation plan we also have ...

PerformYard

Account Manager

Arlington, VA · Remote

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Familiarity with renewal processes Benefits In addition to your compensation plan we also have ...

PerformYard

Account Manager

Arlington, VA · On-site +1

This is a 100% Remote Position - now & forever Requirements What You'll Do: * Generate qualified ... Familiarity with renewal processes Benefits In addition to your compensation plan we also have ...

Exiger

Manager, Go-to-Market Systems

Mclean, VA · Remote

NYC, Mclean, Richmond (preferred, hybrid) but remote eligible About the Role We're seeking a highly ... renewals. * AI & Automation Enablement: Identify opportunities to leverage AI (e.g., Salesforce ...

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

This position is listed as Hybrid - primarily remote with occasional travel to client meetings ... Drive retention and growth - build relationships that lead to long-term renewals and identify ...

FusionTek

Client Relationship Manager - DC

Washington, DC · On-site +1

$85K - $100K/yr

This position is listed as Hybrid - primarily remote with occasional travel to client meetings ... Drive retention and growth - build relationships that lead to long-term renewals and identify ...

Quadtec Solutions, Inc

Be Seen First

Information Systems Engineer with Certificate Authority

Washington, DC · Remote

$130K - $150K/yr

Manage complete certificate lifecycle including CSR processing, enrollment, renewal, replacement ... Remote work options available with secure connectivity requirements * Security clearance may be ...

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All JobsRenewals JobsRemote Renewals Manager JobsRemote Renewals Manager Jobs in Springfield, VA

Remote Renewals Manager information

See Springfield, VA salary details

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How much do remote renewals manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote renewals manager in Springfield, VA is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $34.13 and $46.20 per hour, depending on experience, location, and employer.

What is a remote renewals manager?

A Remote Renewals Manager is a professional responsible for overseeing and managing contract renewals with clients or customers, typically working from a remote location. Their primary duties include engaging with existing customers, negotiating renewal terms, addressing concerns, and ensuring high retention rates. They collaborate closely with sales, customer success, and support teams to provide a seamless renewal experience. This role requires strong communication, negotiation, and organizational skills, as well as the ability to work independently and utilize digital tools for remote collaboration.

What is the difference between Remote Renewals Manager vs Customer Success Manager?

AspectRemote Renewals ManagerCustomer Success Manager
Primary FocusManaging contract renewals and retentionEnsuring customer satisfaction and product adoption
Required SkillsSales, negotiation, renewal processesCommunication, relationship building, onboarding
Work EnvironmentSales teams, account managementCustomer support, onboarding teams
Industry UsageSubscription-based services, SaaS

The Remote Renewals Manager primarily focuses on managing contract renewals and retention, often working closely with sales teams. In contrast, the Customer Success Manager emphasizes customer satisfaction and product adoption to foster long-term relationships. While both roles require strong communication skills, the Renewals Manager is more sales-oriented, whereas the Customer Success Manager centers on customer experience and support.

How does a remote renewals manager typically collaborate with sales and customer success teams to ensure contract renewals?

A Remote Renewals Manager works closely with both sales and customer success teams to identify at-risk accounts, understand customer needs, and coordinate renewal strategies. Regular virtual meetings and shared CRM tools enable seamless communication about customer status, feedback, and opportunities for upselling or cross-selling. By aligning efforts and sharing insights, the Renewals Manager helps ensure a smooth renewal process and maintains strong customer relationships, even while working remotely.

What are the key skills and qualifications needed to thrive as a remote renewals manager, and why are they important?

To thrive as a Remote Renewals Manager, you need strong account management skills, a background in sales or customer success, and experience with contract negotiation, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, contract management tools, and data analysis software is typically required. Exceptional communication, relationship-building, and problem-solving skills are essential for engaging clients and resolving issues proactively. These skills and qualities are crucial for maximizing customer retention, ensuring seamless contract renewals, and driving recurring revenue in a remote environment.
What job categories do people searching Remote Renewals Manager jobs in Springfield, VA look for? The top searched job categories for Remote Renewals Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote Renewals Manager jobs? Cities near Springfield, VA with the most Remote Renewals Manager job openings:
Remote Renewals Manager jobs near you
Infographic showing various Remote Renewals Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,058 per year, or $40.4 per hour.

Enterprise Customer Success Manager, Federal

Invicti Security

Washington, DC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Who You Are:
Our Federal Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer-focused professional with at least 2-3 years of SaaS Customer Success or Account Management experience. You're the epitome of a self-starter who will go to great lengths in order to maintain the absolute highest levels of satisfaction among Invicti's customer base.
Your thrill of working within fast-paced environments only adds to your ability to exercise your strategic mindset. Because of you, all clients in your portfolio consistently realize the value of their investment, ultimately driving adoption and outcomes leading to renewals, expansion, and advocacy.
Location: Candidates to be based in Washington, DC
What You'll Be Doing:
  • Leading all post-sales activities for Invicti's customers through strong relationship-building, product knowledge, planning, and execution
  • Acting as the voice of the customer
  • Working cross-functionally with Sales, Marketing, Product, Engineering, and Development Teams to ensure consistent and strong customer messages are embedded within everything we do
  • Retaining long-term partnerships by independently renewing and expanding successful customers
  • Dominating quarterly metrics concerning customer retention, price increase, and upselling
  • Establishing and overseeing customer adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment
  • Conducting Quarterly Business Reviews in order to drive positive customer outcomes
  • Independent analysis of data in order to discover insights that drive recommendations for clients
  • Tracking accounts to identify churn risks and working proactively to mitigate such risks

Requirements
What You'll Need:
  • A minimum of 2-3 years of experience within a Customer Success, Account Management, or SaaS Sales role
  • 2-3 years of experience working with the US Federal Government
  • Experience building relationships with clients
  • Familiarity with managing customer renewals and upsells
  • Strong presentation, meeting facilitation, and written communication skills
  • Excellent time management and organizational skills with the ability to track numerous details
  • Desire to work in a dynamic start-up in which your input is encouraged in order to help craft offerings and interaction with clients
  • Willingness to travel to customer locations

Benefits
Why Invicti:
Your Health & Wellness Matters:
Health Insurance: Taking care of our team goes beyond the office. We cover 100% of employee health care, vision and dental premium costs. For dependents, we contribute 75% of the health care and 50% vision/dental premium cost, so you can be sure that you and your family are in the best possible health. Coverage is effective your first day.
Employee Assistance Program: Emotional Support Counseling services - 24/7 Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more
Parental Leave: 16 week paid leave for birthing parent recovery. 4 week paid leave for non-birthing/bonding parent
401(k) Savings Plan: 50% up to 6% company match with 100% annual cliff vesting
We Value Adult/Life Balance:
Remote Working: Remote working from Washington, DC
Discretionary Time Off: Enjoy a flexible vacation schedule where you do not have to wait to use time off until it is accrued
Quarterly Thrive-Wellness Days: One extra vacation day per quarter where the entire company takes a break from normal, daily activities to refresh and rejuvenate
Volunteerism Time Off : 5 days of paid time off each year to participate in the volunteer activities of your choice
We Value You:
Employee Recognition: Ongoing recognition & rewards. A Culture that emphasizes personal and professional growth
At Invicti, we believe our people are at the core of our success. Our Total Rewards approach is designed to attract, support, and grow exceptional talent by offering a balanced mix of competitive compensation, meaningful benefits, and opportunities for recognition and development. We take a global, flexible approach that aligns with our business goals and values while adapting to regional needs. Above all, we are committed to transparency and ensuring our employees understand how we invest in their success and well-being.
As we operate in a dynamic, fast-paced industry, this role evolves with the business. While core responsibilities are outlined above, duties may adapt over time to meet operational needs and support both team success and your professional growth
"At Invicti, we embrace diversity and individuality in all forms. Discrimination has no place here - regardless of race, religion, gender, age, ability, sexual orientation, or any other aspect that makes you unique. We're all about creating a space where everyone feels valued and included. So come as you are and join us in shaping the future of our industry."

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