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Remote Reliance Home Comfort Customer Service Jobs in Rutland, VT

HMG Careers

Remote Sales and Service Advisor

Pawlet, VT · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Pawlet, VT · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Rutland, VT · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Proctor, VT · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Reliance Home Comfort Customer Service information

See Rutland, VT salary details

$10

$19

$27

How much do remote reliance home comfort customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote reliance home comfort customer service in Rutland, VT is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What is a Remote Reliance Home Comfort Customer Service representative?

A Remote Reliance Home Comfort Customer Service representative is a professional who assists customers with questions, concerns, and support related to Reliance Home Comfort's products and services, such as heating, cooling, water heaters, and plumbing, all while working from home. They handle customer inquiries via phone, email, or chat, provide troubleshooting assistance, schedule service appointments, and resolve billing or account issues. This remote role requires excellent communication skills, problem-solving abilities, and knowledge of Reliance Home Comfort's offerings. Representatives play a key role in ensuring customer satisfaction and maintaining the company's reputation.

What are the key skills and qualifications needed to thrive as a Remote Reliance Home Comfort Customer Service representative?

Success in this role requires strong communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically expected. Patience, active listening, and adaptability help representatives build rapport and effectively resolve customer concerns. These skills ensure a positive customer experience, efficient issue resolution, and uphold the company's reputation in a remote work environment.

What are some common challenges faced by Remote Reliance Home Comfort Customer Service representatives, and how can they be effectively managed?

Remote Reliance Home Comfort Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex customer concerns about home comfort systems, and troubleshooting issues without in-person support. These challenges can be effectively managed by staying organized, utilizing available knowledge bases, and maintaining clear communication with both customers and technical teams. Continuous training and regular team meetings also help representatives stay updated on products and processes, fostering a supportive remote work environment.

What is the difference between Remote Reliance Home Comfort Customer Service vs Remote HVAC Technician?

AspectRemote Reliance Home Comfort Customer ServiceRemote HVAC Technician
CredentialsCustomer service experience, basic technical knowledgeHVAC certifications, technical training
Work EnvironmentCall centers, remote supportRemote troubleshooting, technical support
Industry UsageCustomer support for heating/cooling productsTechnical diagnosis and repair guidance

Remote Reliance Home Comfort Customer Service roles focus on assisting customers with product inquiries and support, often requiring communication skills and basic technical knowledge. In contrast, Remote HVAC Technician roles involve technical expertise and certifications to diagnose and troubleshoot heating and cooling systems. Both roles are essential in the home comfort industry but differ in technical requirements and daily tasks.

What job categories do people searching Remote Reliance Home Comfort Customer Service jobs in Rutland, VT look for?

The top searched job categories for Remote Reliance Home Comfort Customer Service jobs in Rutland, VT are:

What cities near Rutland, VT are hiring for Remote Reliance Home Comfort Customer Service jobs?

Cities near Rutland, VT with the most Remote Reliance Home Comfort Customer Service job openings:

Remote Reliance Home Comfort Customer Service jobs near you

Customer Service Representative - Remote (in Vermont)

The Vermont Country Store

Clarendon, VT • Remote

$16.25 - $22.25/hr

Part-time

Posted 4 days ago

Vermont Country Store rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We're looking for seasonal Customer Service Representatives who love Vermont as much as we do and appreciate our practical, hard-to-find products. In this role, you'll help customers find exactly what they need-and maybe something extra they'll love-from our catalog and online store. Full-time and part-time seasonal positions are available!

If that sounds like fun, you may be just the person we're looking for!

The majority of our Customer Service Representatives work from the comfort of their own homes in Vermont! Others prefer to work in our call center in Rutland, Vt.

Every Customer Service Representative receives on-the-job training! Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives.

Current Customer Service Hours of Operation:

Monday - Saturday: 8:00am - 8:00pm

Sunday:10:00am - 6:30pm

A Sampling of What You'll Do

    • Answer customer phone calls to assist with placing orders from our catalog or online store
    • Answer customer questions about products and orders
    • Become knowledgeable about products offered by The Vermont Country Store
    • Build relationships and engage customers during phone calls

Who We're Looking For

    • Must be a Vermont resident, work must be performed in Vermont
    • Must have an internet speed of at least 40mbps for remote work
    • Must be at least 16 years of age
    • Dependable, enthusiastic, and flexible team player
    • Ability to learn new computer applications
    • Ability to use a laptop, keyboard and mouse
    • Desire to work in a fast-paced environment

About Us

The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine's Best Online Shops, placing ahead of Amazon, Walmart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don't check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.

What You'll Love About The Vermont Country Store

    • Flexible schedules!
    • Potential for year-round employment
    • Free local bus service
    • Employee referral bonus
    • 40% employee discount
    • Fun seasonal activities and giveaways
    • Perks including Vermont Area Attractions discounts

What Vermont Country Store employees say

Pay

Benefits

Hours and flexibility

Workplace

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