Remote Reliability Manager Jobs in Cleveland, TN

The Cloud Enablement & Engineering Team at BlueCross BlueShield of Tennessee is hiring a Senior AI Infrastructure & Cloud Engineer. In this fully-remote role, you'll guide teams through cloud migration, AI platform adoption, and operational optimization. You will serve as a trusted technical advisor, translating business requirements into enterprise architectures that balance innovation, security, governance, and operational excellence
To excel in this role, you'll need:

• Experience with enterprise AI platforms such as Azure AI Foundry and/or Google Gemini Enterprise
• Multi-cloud architecture experience (Azure & GCP)

Experience in a regulated industry (healthcare, government, finance, etc.) is a plus.
If you're inspired by our mission - peace of mind through better health - and passionate about helping organizations adopt and scale enterprise AI, we hope you'll apply!
Notes:

• While this is a remote role, travel to our Chattanooga, TN headquarters will be required for final interviews.
• We are unable to hire candidates who live in NY, NJ, NJ, CA or MA.
• Sponsorship is not available for this role.

Job Responsibilities

• Provide technical leadership and responsibility for the installation and support of Cloud software and services to assure a sound deployment basis for production implementations.
• Proactively automate infrastructure and services to enable the cloud team to deliver value to the enterprise. Use of automation such as Infrastructure as Code to create infrastructure, and CI/CD pipelines to apply changes.
• Recommends/designs cloud services and tools for systems which meet business needs and considers target environment, performance, security requirements and costs.
• Help define technical solutions to meet business needs through Agile process.
• Responsible for day-to-day cloud infrastructure operational tasks such as monitoring metrics and logs, responding to alerts, and system troubleshooting.
• Work with architecture and development teams to provide guidance for new system designs and determine if on premise or cloud environments are best suited to run the workload.
• Assist with the evaluation and migration of on-premises systems to determine which systems are best suited to run in cloud environments. Build highly redundant environments to ensure application performance, uptime, scalability, and business continuity to prevent loss of business services.
• Maintain documentation of infrastructure design, related technical procedures, operations manuals, and other best practice guidance and strategies. Educate current teams on new cloud initiatives and the support of those environments.

Job Qualifications
Education

• Bachelor's degree in Computer Science or related field or equivalent years of experience is required.

Experience

• 5 years - Cloud Infrastructure and Software Engineering experience.
• Experience with enterprise network design including segmentation models, encryption, logging and monitoring.
• Experience with firewalls, network authentication controls, and Linux/Windows operating systems.
• Experience with logging and monitoring tools such as Splunk, New Relic, Logstash, CloudTrail.

Skills / Certifications

• Deep understanding of Azure and/or GCP experience is required.
• Strong knowledge of various aspects of CI/CD practices: Infrastructure
• Automation, Application Build and Deployment Automation using various leading tools.
• Understanding of Docker/Kubernetes for managing container-based images and their deployment via Kubernetes based services
• Knowledge and experience of Terraform/Ansible, GIT based products (GitHub, Bitbucket), Azure DevOps/Jenkins, etc., for building pipeline.
• Understanding of cloud security architectures for cloud/hybrid systems.
• Strong troubleshooting skills.
• Strong analytical and communication skills.

Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.