Remote Reliability Engineer Jobs in Baltimore, MD

Job Requirements Senior Salesforce Engineer (Senior Consultant, Engineering & Technical Services) We are actively seeking senior-level Salesforce Engineers to support a growing portfolio of federal and state customers. The Salesforce Engineer will support the design, configuration, development, and integration of Salesforce solutions for a large-scale public sector benefits and service delivery program. This role works closely with product managers, business stakeholders, government partners, and cross-functional delivery teams to build and maintain secure, scalable, and user-centered digital services. This role is fully remote.  At Fearless, this Senior Consultant collaborates with cross functional teams to align the technical vision, implementation, and quality of software systems across development, reliability, testing, and operations. This role will possess the skills to be able to bridge business objectives with technical execution in software development, infrastructure, security, and testing at an advanced application level of proficiency. The Sr. Consultant role will work on projects that allow them to ensure scalable, secure, and reliable solutions while mentoring engineers, fostering collaboration, and aligning stakeholders with product and project goals. Your Responsibilities in this Role:  * Design, configure, develop, and maintain Salesforce solutions that support program operations, case management, benefits administration, and customer service functions.
* Implement scalable and maintainable Salesforce solutions using declarative capabilities whenever possible, while leveraging custom development when necessary.
* Collaborate with product managers, business analysts, government stakeholders, and engineering teams to translate business requirements into technical solutions.
* Design and implement integrations between Salesforce and external systems using APIs, middleware platforms, and event-driven architectures.
* Configure and extend Salesforce Public Sector Solutions (PSS) to support program-specific workflows, eligibility determination, benefits management, and constituent engagement.
* Participate in solution architecture discussions and contribute to platform standards, development practices, and technical governance.
* Develop Lightning Web Components (LWC), Apex classes, flows, validation rules, custom objects, and other platform capabilities as needed.
* Support data migration, data quality, and data governance initiatives across Salesforce and integrated systems.
* Review technical designs, code, configurations, and integration implementations to ensure quality, security, and maintainability.
* Contribute to DevOps processes including source control, CI/CD pipelines, automated testing, release management, and deployment activities.
* Troubleshoot production issues and partner with support teams to resolve defects and improve system reliability.
* Document technical solutions, architecture decisions, integration patterns, and operational procedures.
* Conduct technical discovery and assessment activities to identify risks, dependencies, and opportunities for platform improvements.
* Ensure compliance with security, privacy, accessibility, and government technology standards. The Impact You Will Create in this Role:  Fearless Impact: * Fosters collaboration with cross functional teams by taking the initiative and driving conversations 
* Coach, mentor, and develop peers that elevate team capability and technical expertise using clear and persuasive communication of engineering solutions to both technical and non-technical audiences
* Earn the trust of your customer and teammates by delivering world class services.
* Drive accountability and delivery by ensuring project objectives are not only met on time but aligned with client priorities and Fearless standards of excellence. Anticipate risks and implement proactive solutions to keep initiatives on track.
* Take ownership of risk management by monitoring deliverables across the team, identifying issues early, and coaching teammates on mitigation strategies while keeping leadership informed.
* Shape client engagement and intelligence-gathering efforts by actively cultivating relationships with stakeholders, synthesizing insights across the client organization and partner ecosystem, and providing Fearless leaders with actionable recommendations that inform strategy and strengthen delivery outcomes.
Fearless Customer Impact: * Deliver expected outcomes relative to high quality code and maintainable systems
* Offer and implement innovative solutions that include engineering best practices through new tools, frameworks and methodologies
* Lead and align stakeholders with product and project goals that advance customer satisfaction as well as Fearless’ objectives, strategy, and mission
* Serve as a trusted advisor in your area of expertise Work Experience Project Skill and Experience Requirments * 5+ years of Salesforce development, engineering, or solution architecture experience.
* 3+ years of hands-on Salesforce platform experience in enterprise-scale environments.
* Experience with Salesforce Public Sector Solutions (PSS), Service Cloud, or Experience Cloud.
* Experience implementing Salesforce Public Sector Solutions Benefit Management capabilities.
* Strong experience developing with Apex, Lightning Web Components (LWC), Flows, and Salesforce APIs.
* Experience designing and implementing integrations between Salesforce and external applications.
* Experience working in Agile delivery environments with cross-functional teams.
* Strong understanding of Salesforce security model, sharing architecture, profiles, permission sets, and governance best practices.
* Experience with Git-based source control and modern CI/CD practices.
Preferred Skills and Experience * Salesforce Platform Developer I or II certification
* Salesforce Administrator certification
* Salesforce Application Architect, System Architect, or Certified Technical Architect (CTA) credentials.  
* Experience supporting government, labor, workforce, unemployment insurance, paid leave, healthcare, or benefits administration programs.  
* Experience integrating Salesforce with identity management, document management, payment processing, CRM, or case management platforms.  
* Experience with MuleSoft or other enterprise integration platforms.  
* Experience leading technical workstreams or mentoring engineering teams.  
* Experience working with multiple vendors and government stakeholders in large-scale digital transformation programs.   Fearless Skills and Competencies Required * Analytical Thinking: The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.
* Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
* Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
* Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
* Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
* Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.
* Managing Priorities & Client Alignment: Skillfully negotiates and manages conflicting priorities to strategically align decisions, enhancing service delivery and client satisfaction.
Required Level of Proficiency: * Advanced Application: You can perform the actions associated with a skill without assistance. You are recognized within your immediate organization as "a person to ask" when difficult questions regarding required skills arise.
Physical Requirements: * Ability to sit for extended periods while working on a computer or during meetings.
* Must be able to travel occasionally to client sites or company meetings, which may involve driving or flying.
* Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
* Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds). Benefits Life at Fearless We’re a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better—for everyone. But great tech is just part of the story. What really makes us Fearless is our Purple Culture. What Makes Us Purple? Being Purple means you: * Are valued as a whole person—not just a job title
* Get matched with work that plays to your strengths and passions
* Are supported by coaches, not micromanagers
* Have the autonomy and clarity to make decisions and drive impact
* Join a community that celebrates equity, curiosity, and innovation
* Do work that matters—every day
We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work—while making space for what matters to you outside of it. We’re proud to be an equal opportunity employer. At Fearless, we’re building a workplace that welcomes and respects everyone—across race, gender, age, religion, identity, background, and ability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,