Remote Relationship Manager Jobs in West Springfield, MA

ABOUT THE ROLE

NEMC (National Educational Music Company), part of Ensemble Performing Arts, supports school music programs nationwide by connecting educators, local dealer partners, and lesson programs.

As a Music Education Partnerships Manager, you are responsible for building and growing a territoryworking directly with music educators, affiliate dealers, and Ensemble lesson locations to strengthen programs and expand student participation in music.

This is a field-based role where you own your territory and are responsible for driving growth across rentals, lessons, and program participation. This is a full-time remote position with regular required travel within the Hartford, CT region.

What You'll Do

Build strong relationships with music educators, school leaders, and administrators

Serve as the primary point of contact for school music programs in your territory

Grow instrument rental participation by working closely with educators and engaging families

Develop and expand relationships with affiliate dealers, including identifying new local partners

Help connect students from school programs into Ensemble lesson schools

Plan and support key events such as recruitment nights, parent nights, and instrument trial events

Manage your territory plan, track activity, and follow up consistently to drive results

Coordinate with internal teams to support delivery, service, and program needs

What Success Looks Like

You build and grow a high-performing territory

Educators trust you as a go-to partner

Rental participation increases across your schools

Affiliate dealer relationships are active and productive

More students participate in lessons and stay engaged in music

Must-have Qualifications

Experience working with school music programs, music educators, or a closely related environment

Proven ability to manage and grow a defined territory, including driving participation, revenue, or business outcomes

Strong relationship-building skills with the ability to establish trust and maintain long-term partnerships

Experience operating independently in a field-based role

Strong communication, organization, and follow-through

Valid driver's license and ability to travel within a defined territory

Ability to lift and transport instruments and equipment (up to 50 lbs)

Preferred Qualifications

Background in music education, performance, or the music industry

Experience working with K12 schools, districts, or arts programs

Prior experience in outside sales, account management, or territory-based roles

Experience building new relationships and developing partnerships from scratch

Familiarity with school-year cycles and seasonal recruitment periods

Experience with CRM tools (Salesforce, HubSpot, or similar)

Track record of meeting or exceeding performance goals in a territory-based role

Why Join Ensemble & NEMC

In this role, you directly support local music programshelping educators, schools, and partners ensure more students can start and stay in music.

We provide the tools, structure, and supportyou bring the ownership, focus, and execution to build and grow your territory.

Our mission is to empower artists by safeguarding the businesses that love them Our values include:

Stewardship: We take pride in caring for our schools, educators, and communities building trusted relationships that help students start and stay in music.

Growth: Skilled relationship-builders drive our success. We invest in professional development and territory strategy to grow rentals, referrals, and dealer partnerships across a growing network.

Stagehands: Our field team works behind the scenes, but the impact is front and center keeping programs running smoothly so teachers and students can shine.

We offer:

$45,000 - $65,000 base salary annually, plus performance-based incentive compensation

Monthly vehicle allowance plus coverage for travel and business-related expenses

Health, dental, and vision benefits

401(k) with company match

Paid time off and holidays

Opportunities for professional development and career growth

A culture focused on service, accountability, and continuous improvement

The posted salary range is provided in compliance with applicable laws and may vary based on location, experience, and qualifications. Total compensation will depend on individual performance and territory growth.

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Ensemble Performing Arts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status, or genetic information. Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.