Overview This is a remote role that may only be hired in the following locations: Phoenix, AZ or ... Maintain compliance with record retention and documentation standards required for regulatory ...
Overview This is a remote role that may only be hired in the following locations: Phoenix, AZ or ... Maintain compliance with record retention and documentation standards required for regulatory ...
Overview This is a remote role that may only be hired in the following locations: Phoenix, AZ or ... Maintain compliance with record retention and documentation standards required for regulatory ...
Overview This is a remote role that may only be hired in the following locations: Phoenix, AZ or ... Maintain compliance with record retention and documentation standards required for regulatory ...
Overview This is a remote role that may only be hired in the following locations: Phoenix, AZ or ... Maintain compliance with record retention and documentation standards required for regulatory ...
Overview This is a remote role that may only be hired in the following locations: Phoenix, AZ or ... Maintain compliance with record retention and documentation standards required for regulatory ...
Client Success Manager II - Retirement Plans
Cary, NC · On-site +1
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Maintain accurate documentation and records for compliance and audit purposes. * Work in ...
Client Success Manager II - Retirement Plans
Cary, NC · On-site +1
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Maintain accurate documentation and records for compliance and audit purposes. * Work in ...
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Key point of contact for clients and advisors, ensuring client satisfaction and retention of their ...
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Key point of contact for clients and advisors, ensuring client satisfaction and retention of their ...
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Key point of contact for clients and advisors, ensuring client satisfaction and retention of their ...
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Key point of contact for clients and advisors, ensuring client satisfaction and retention of their ...
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Key point of contact for clients and advisors, ensuring client satisfaction and retention of their ...
Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Key point of contact for clients and advisors, ensuring client satisfaction and retention of their ...
Maintain financial records in accordance with Duke document retention guidelines. Manage cost ... remote work model within approved states Career investment through structured training ...
Maintain financial records in accordance with Duke document retention guidelines. Manage cost ... remote work model within approved states Career investment through structured training ...
You retain total control over your professional life. Design your own schedule and determine your ... Maintaining timely and precise digital clinical records. * Adhering strictly to HIPAA security ...
Quick apply
You retain total control over your professional life. Design your own schedule and determine your ... Maintaining timely and precise digital clinical records. * Adhering strictly to HIPAA security ...
You retain total control over your professional life. Design your own schedule and determine your ... Maintaining timely and precise digital clinical records. * Adhering strictly to HIPAA security ...
You retain total control over your professional life. Design your own schedule and determine your ... Maintaining timely and precise digital clinical records. * Adhering strictly to HIPAA security ...
Insurance Account Position - State Farm Agent Team Member
Durham, NC · Remote
$40K - $75K/yr
... retention. * Maintain accurate records of sales activities and customer interactions ... This is a remote position.
Quick apply
Insurance Account Position - State Farm Agent Team Member
Durham, NC · Remote
$40K - $75K/yr
... retention. * Maintain accurate records of sales activities and customer interactions ... This is a remote position.
Insurance Account Position - State Farm Agent Team Member
Fuquay Varina, NC · Remote
$50K - $75K/yr
... retention. * Maintain accurate records of sales activities and customer interactions ... This is a remote position.
Quick apply
Insurance Account Position - State Farm Agent Team Member
Fuquay Varina, NC · Remote
$50K - $75K/yr
... retention. * Maintain accurate records of sales activities and customer interactions ... This is a remote position.
Through strong partnership with commercial and sales teams, the role supports retention, expansion ... Travel, Motor Vehicle Record & Physical/Environment Requirements: * Ability to travel approximately ...
Through strong partnership with commercial and sales teams, the role supports retention, expansion ... Travel, Motor Vehicle Record & Physical/Environment Requirements: * Ability to travel approximately ...
Director Of Field Operations (Remote)
Raleigh, NC · On-site +1
... retention, uptime, responsiveness, and customer satisfaction. This role is ideal for a hands-on ... record of leading large, technician-based organizations across multiple regions. This role can be ...
Director Of Field Operations (Remote)
Raleigh, NC · On-site +1
... retention, uptime, responsiveness, and customer satisfaction. This role is ideal for a hands-on ... record of leading large, technician-based organizations across multiple regions. This role can be ...
Surveillance Manager - Remote (Eastern or Central Time Zones)
Raleigh, NC · Remote
$60K - $80K/yr
... retention strategies to maintain team effectiveness. * Evaluate surveillance technologies and ... Valid driver's license and clean driving record. * Auto insurance meeting 100/300/100 coverage ...
Quick apply
Surveillance Manager - Remote (Eastern or Central Time Zones)
Raleigh, NC · Remote
$60K - $80K/yr
... retention strategies to maintain team effectiveness. * Evaluate surveillance technologies and ... Valid driver's license and clean driving record. * Auto insurance meeting 100/300/100 coverage ...
Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere
Raleigh, NC · On-site +1
$85/hr
Strengthen client relationships to improve retention. * Use online telehealth tools to track ... Maintain timely, accurate records of client sessions and progress. Requirements You'll be a good ...
Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere
Raleigh, NC · On-site +1
$85/hr
Strengthen client relationships to improve retention. * Use online telehealth tools to track ... Maintain timely, accurate records of client sessions and progress. Requirements You'll be a good ...
Strengthen client relationships to improve retention. * Use online telehealth tools to track ... Maintain timely, accurate records of client sessions and progress. Requirements You'll be a good ...
Strengthen client relationships to improve retention. * Use online telehealth tools to track ... Maintain timely, accurate records of client sessions and progress. Requirements You'll be a good ...
Strengthen client relationships to improve retention. * Use online telehealth tools to track ... Maintain timely, accurate records of client sessions and progress. Requirements You'll be a good ...
Quick apply
Strengthen client relationships to improve retention. * Use online telehealth tools to track ... Maintain timely, accurate records of client sessions and progress. Requirements You'll be a good ...
Through strong partnership with commercial and sales teams, the role supports retention, expansion ... Travel, Motor Vehicle Record & Physical/Environment Requirements: * Ability to travel approximately ...
Through strong partnership with commercial and sales teams, the role supports retention, expansion ... Travel, Motor Vehicle Record & Physical/Environment Requirements: * Ability to travel approximately ...
Commercial Account Manager
Raleigh, NC · On-site +1
$160K - $200K/yr
Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... record of renewing, retaining, and growing revenue * Sales, SDR/BDR, or account executive ...
Commercial Account Manager
Raleigh, NC · On-site +1
$160K - $200K/yr
Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... record of renewing, retaining, and growing revenue * Sales, SDR/BDR, or account executive ...
Remote Records Retention information
What is the difference between Remote Records Retention vs Remote Data Entry Specialist?
| Aspect | Remote Records Retention | Remote Data Entry Specialist |
|---|---|---|
| Credentials | Typically requires knowledge of records management, certifications like CRM or CDIA | Requires proficiency in data entry tools, basic computer skills, sometimes certifications in data management |
| Work Environment | Office or home-based, handling document storage, compliance, and retention policies | Primarily computer-based, entering data into databases or spreadsheets |
| Industry Usage | Legal, healthcare, government, corporate sectors | Retail, healthcare, finance, administrative support |
Remote Records Retention focuses on managing and maintaining records according to legal and organizational policies, while Remote Data Entry Specialists primarily input and update data in digital systems. Both roles often work remotely and require strong organizational skills, but they serve different functions within organizations.
Senior Manager, Unclaimed Property & Escheatment (Remote)
First Citizens BankRaleigh, NC • On-site, Remote
Full-time
Posted 5 days ago
First Citizens Bank rating
7.6
Based on 103 frontline employees who took The Breakroom Quiz
79th of 141 rated banks
Job description
This is a remote role that may only be hired in the following locations: Phoenix, AZ or Raleigh, NC. We are looking for candidates who live within a commutable drivable distance to our Phoenix, AZ or Raleigh, NC office.
The Senior Manager of Unclaimed Property & Escheatment will lead the bank's enterprise-wide unclaimed property compliance program, ensuring adherence to complex multi-state regulatory requirements governing abandoned financial assets (e.g., deposit accounts, cashier's checks, official checks, gift cards, and safe deposit box contents).
This role is critical in managing regulatory risk, audit exposure, and financial liability while partnering across Operations, Finance, Legal, Compliance, and Consumer/Commercial Banking teams. The position requires deep expertise in banking products, escheatment lifecycle management, and regulatory expectations from agencies such as state unclaimed property divisions and regulatory agencies.
Responsibilities
Enterprise Program Leadership
- Own and lead the bank's unclaimed property compliance framework, governance model, and policy administration.
- Define risk-based strategies for identifying, tracking, and reporting dormant and abandoned property across all lines of business.
- Provide executive-level insight on unclaimed property liability, financial exposure, and reserve adequacy.
Regulatory Compliance & Reporting
- Oversee compliance with all state unclaimed property laws across deposit products, payments, lending, trust, and wealth management accounts.
- Lead timely and accurate filing of multi-state reports, including dormancy tracking, due diligence mailings, and remittance.
- Ensure proper handling of safe deposit box escheatment, including inventory, transport, and state delivery requirements.
- Maintain compliance with record retention and documentation standards required for regulatory review.
Banking Product Oversight
- Interpret dormancy rules for different product types, including:
- Demand deposit accounts (DDA), savings, and time deposits
- Official checks, cashier's checks, and money orders
- Gneral ledger, loan-related credit balances and overpayments
- Trust, custody, and wealth management accounts
- Partner with product owners to ensure proper classification and tracking of reportable property.
Audit, Exams & Risk Mitigation
- Serve as primary liaison for state unclaimed property audits and third-party contract auditors.
- Support regulatory exams where unclaimed property is in scope.
- Lead audit defense strategies, including data validation, documentation readiness, and settlement negotiation.
- Identify historical exposure and lead voluntary disclosure agreements (VDAs) and remediation initiatives.
Cross-Functional Coordination
- Collaborate with:
- Operations - dormancy processing, account status tracking
- Finance/Accounting - general ledger reconciliation, liability accruals
- Compliance & Legal - regulatory interpretation and risk management
- IT/Data - system controls, data integrity, reporting automation
- Consumer & Commercial Banking - customer communication and account servicing
- Provide guidance on escheatment implications for new products, mergers/acquisitions, and system conversions.
Process Improvement & Technology Enablement
- Enhance automation and controls within core banking systems and UP platforms.
- Improve data quality, audit trails, and reporting capabilities.
- Implement tools (e.g., Tracker, UPEnterprise) for scalability and compliance efficiency.
- Develop dashboards and KPIs for executive reporting and regulatory readiness.
Customer Due Diligence & Experience
- Oversee compliant due diligence outreach to customers prior to escheatment.
- Ensure customer communications meet regulatory requirements while maintaining positive customer experience.
- Coordinate reactivation processes for accounts reclaimed prior to reporting deadlines.
Team Leadership
- Build and lead a high-performing unclaimed property team.
- Provide coaching, regulatory training, and career development opportunities.
- Establish performance metrics aligned with compliance, accuracy and timeliness.
Qualifications
Bachelor's Degree and 8 years of experience in Bank Operations including management OR High School Diploma or GED and 12 years of experience in Bank Operations including management
Skill(s): Understanding of accounting, accounting practices, and banking regulations, Knowledge of Windows and various applications such as Access and Visio
Preferred Skills:
- Leadership experience in Unclaimed Property & Escheatment.
- Large financial institution experience.
- Proven experience managing a team in multiple locations. Ability to motivate, mentor, and coach staff. Ability to lead through change.
- Experience with work transformation and leading change management.
- Experience in leading process improvements. Ability to manage timelines, resources, and deliverables. Must have excellent verbal, written, and interpersonal communication skills.
- Must have strong organizational and time management skills.
- Must have strong analytical and problem-solving skills, demonstrate success in managing by metrics, be detail oriented, able to multitask and function in a fast-paced environment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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