THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton ... Keep records of customer interactions or transactions, recording details of inquiries, complaints ...
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton ... Keep records of customer interactions or transactions, recording details of inquiries, complaints ...
... white-labelled solution reselling wireless consumer mobile plans in a wholesale market. As the ... Exceptional written and verbal communication skills, with a proven track record of presenting ...
... white-labelled solution reselling wireless consumer mobile plans in a wholesale market. As the ... Exceptional written and verbal communication skills, with a proven track record of presenting ...
Remote Record Label information
See Edmonton, AB salary details
$10.34 - $14.90
19% of jobs
$16.65 is the 25th percentile. Wages below this are outliers.
$14.90 - $19.47
16% of jobs
$19.47 - $24.04
14% of jobs
The median wage is $24.57 / hr.
$24.04 - $28.61
14% of jobs
$28.61 - $33.17
11% of jobs
$34.46 is the 75th percentile. Wages above this are outliers.
$33.17 - $37.74
8% of jobs
$37.74 - $42.31
4% of jobs
$42.31 - $46.88
7% of jobs
$46.88 - $51.44
4% of jobs
$51.44 - $56.01
2% of jobs
$56.01 - $60.58
1% of jobs
$10
$29
$60
How much do remote record label jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for remote record label in Edmonton, AB is $29.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $35.58 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Record Label Manager, and why are they important?
To thrive as a Remote Record Label Manager, you need a solid understanding of music industry operations, digital marketing, artist management, and contract negotiation, often supported by a degree in music business or related experience. Familiarity with digital distribution platforms (like Spotify for Artists, DistroKid), project management tools, and CRM systems is crucial. Strong communication, networking, and self-motivation are essential soft skills to effectively collaborate with artists and stakeholders from a distance. These abilities ensure the successful promotion and management of artists and releases in a highly competitive digital music landscape.
What is a remote record label?
A remote record label is a music company that operates primarily online, without a centralized physical office. These labels handle artist management, music production, distribution, and promotion virtually, allowing team members and artists to collaborate from anywhere in the world. Remote record labels use digital tools and platforms for communication, file sharing, and project management. This model offers flexibility and can reduce overhead costs, making it accessible for both emerging and established music professionals.
What are some common challenges faced when working remotely for a record label, and how can they be addressed?
Working remotely for a record label often presents challenges such as coordinating across different time zones, maintaining effective communication with artists and team members, and managing digital workflows for music releases and promotions. To address these, it's important to utilize collaboration tools like Slack or Asana, schedule regular check-ins, and maintain clear documentation of project timelines and responsibilities. Proactively building relationships through virtual meetings and being adaptable to fast-paced changes in the industry can also help remote team members stay connected and effective.
What is the difference between Remote Record Label vs Remote Music Producer?
| Aspect | Remote Record Label | Remote Music Producer |
|---|---|---|
| Credentials | Music industry experience, business knowledge | Music production skills, software proficiency |
| Work Environment | Collaborative, team-based, often with multiple artists | Independent, project-focused, studio or home setup |
| Industry Usage | Labels manage artist development and distribution | Producers create and refine music tracks |
While both roles operate remotely within the music industry, a remote record label oversees artist management and distribution, whereas a remote music producer focuses on creating and producing music tracks. Understanding these differences helps clarify career paths and job expectations in the digital music landscape.
What are popular job titles related to Remote Record Label jobs in Edmonton, AB? For Remote Record Label jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Remote Record Label jobs in Edmonton, AB look for? The top searched job categories for Remote Record Label jobs in Edmonton, AB are:
Full-time
Medical, Dental, Life
Posted 10 days ago
Job description
About Waste Logic
We have 30+ years of experience in managing waste and recycling services for businesses throughout Canada. WLI has developed a strong working relationship with over 150 service providers in the solid waste and recycling industry. Waste Logic assists clients to help create their own plans for sustainability, through levers such as waste diversion, new innovations, or employee culture. Throughout our phased process, we provide clients with expertise, tools, and data driven analytics to improve their sustainability efforts.
Our Culture
Waste Logic isGreat Place to Work Certified.At Waste Logic, we believe that creating a supportive, empowering, and collaborative environment isn't just good for people; it's good for business. Our people are the driving force behind everything we do, and this certification affirms that we're on the right track when it comes to cultivating a culture where individuals feel valued, heard, and motivated to do their best work.
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton)
The Customer Experience Representative serves as the frontline liaison between Waste Logic and our valued customers, ensuring a positive, seamless, and responsive customer experience.This role involves handling inquiries, resolving complaints, and delivering outstanding service across various communication channels.
The successful candidate for this role will have strong communication skills and strive to provide the best customer service experience. 100% remote work option is available to applicants based out of British Columbia, Saskatchewan and Alberta (in-office is required for Edmonton based applicants).
KEY RESPONSIBILITIES:
- Communicate with clients to determine theirservice requirements
- Respond to incoming office calls, voicemails and emails sent to the shared dispatch folder.
- Troubleshoot with clients to resolve equipment issues to determine if repairs are required.
- Investigate vendor/service complaints and provide a resolution in a timely manner.
- Follow up with clients and service providers on outstanding requests/open tickets and current services.
- Update and maintain client service schedules, equipment, and records.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated departments for further investigation.
- Cross collaboration between departments within the company.
EXPERIENCE & ABILITIES:
- 2 years office experience in a dispatch/customer service position.
- High school diploma or equivalent
- Proficient in Microsoft Office Software (Excel, Outlook, Word)
- Superior social, communication, and relationship management skills.
- Demonstrate a high level of integrity, confidentiality, attention to detail, and professional conduct.
- Ability to take and give direction, prioritize, meet deadlines, and stay organized in a fast-paced environment with a large workload.
- Ability to work independently and as part of a team
- Excellent problem solving, critical thinking, and mathematical reasoning skills.
- Exceptional verbal/written communications and comprehension with attention to detail
- Energetic and friendly with a team-focused attitude
- Bilingual in French and English is a 'nice to have'
WORK CONDITIONS & SCHEDULE:
- If located outside of Edmonton a proper space to work remotely
- Mondays to Fridays, 40 hours per week, with rotating weekend shifts
COMPANY BENEFITS:
- Competitive base salary and bonus plan
- RRSP employer matching
- Full benefits package including Extended Health, Dental, Life, AD&D, LTD, Critical Illness, Employee and Family Assistance Program
- Opportunities for growth and professional development