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Remote Receptionist Jobs in Waukee, IA (NOW HIRING)

Remote Receptionist (PRN)

Alleman, IA · On-site +1

$15 - $19.75/hr

Required to have reliable internet for remote position. Download and upload speed must be at minimum 50mbp separately, not combined. * Phone: Ability to use Ring Central for wi-fi calling line on ...

Remote Receptionist information

See Waukee, IA salary details

$9

$17

$23

How much do remote receptionist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote receptionist in Waukee, IA is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.13 per hour, depending on experience, location, and employer.

What does a remote receptionist do?

A typical day for a Remote Receptionist involves answering incoming calls, managing emails, scheduling appointments, and providing information to clients or customers, all from a remote location. You may also assist with administrative tasks such as data entry, maintaining records, or forwarding messages to the appropriate team members. Collaboration is often virtual, using chat platforms and workflow management tools to stay connected with colleagues and supervisors. The environment is structured for independent work but requires strong communication to ensure seamless operations. This setup allows for flexibility while still supporting the organization’s front-line administrative needs.

What is a remote receptionist?

A Remote Receptionist is a professional who handles calls, messages, and administrative tasks for businesses from a remote location. They provide customer service, schedule appointments, and relay important information, just like an in-office receptionist. Using phone systems, email, and other communication tools, they ensure seamless interaction between clients and businesses. This role is ideal for those with strong communication and organizational skills who prefer working remotely.

What skills and qualifications are needed to be a remote receptionist?

To thrive as a Remote Receptionist, you generally need excellent communication skills, proficiency in multitasking, and a high school diploma or equivalent. Familiarity with phone and video conferencing software, scheduling tools, and customer relationship management (CRM) systems is commonly required. Outstanding organizational abilities, reliability, and a professional virtual presence set top candidates apart. These skills ensure smooth remote operations, positive client interactions, and efficient handling of administrative tasks in a distributed work environment.

What are the most commonly searched types of Receptionist jobs in Waukee, IA?

The most popular types of Receptionist jobs in Waukee, IA are:

What cities near Waukee, IA are hiring for Remote Receptionist jobs?

Cities near Waukee, IA with the most Remote Receptionist job openings:

Infographic showing various Remote Receptionist job openings in Waukee, IA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,538 per year, or $17.1 per hour.

Remote Receptionist (PRN)

QuickVisit Urgent Care

Alleman, IA • On-site, Remote

$15 - $19.75/hr

Part-time

Posted 7 days ago


Job description

Job Type
Part-time
Description
The Intake and Scheduling Coordinator ("ISC") is responsible for acting as the liaison between patients and providers. The ISC ensures patient appointments are scheduled properly for Behavioral Health visits and all necessary intake information is completed before the patient's appointment. The ISC confirms all parties involved are notified of dates and times and resolves scheduling conflicts. The ISC will also be responsible for facilitating relations between QV's practice and outside counselors to ensure patients continuity of care by assisting with connecting and/or scheduling parties together. The ISC's administrative duties will include responding to medical record requests, referral processing, insurance authorizations, patient appointment scheduling, program communication to potential candidates, communication with referral sources and other tasks assigned. We are looking for an individual that has consistent availability to work Wednesdays from 8a-6p, as well as flexibility to work other days on occasion to cover vacations, sick time, or help with additional workload (approximately 10 hours per week).
JOB DUTIES:
  • Act as a key point of contact between patients and providers
  • Relay information, concerns, and feedback from both sides to ensure mutual understanding and collaboration
  • Contacts patients prior to appointment via verbal call for courtesy appointment reminder
  • Triage incoming phone calls to department
  • Ensure patient demographic and insurance information is accurate and updated. Collect patient copay over the phone.
  • Advocate for necessary resources, support, and improvements to enhance clinic performance
  • Reliable and punctual when reporting for scheduled work
  • Understanding of HIPPA requirements
  • Adheres to patient confidentiality policies
  • Responds to medical record requests
  • Responsible for the tracking, coordination and communication of patient referrals
  • Ensures complete and accurate patient registration, including demographics and current insurance information
  • Assembles information concerning patient's clinical background and referral needs
  • Contacts insurance companies to ensure verification of benefits and prior authorization approval requirements are met
  • Reviews details and expectation of referral with the potential patient
  • Ensures that referrals are addressed in a timely manner
  • Completes prior authorizations as needed for referrals
  • Contacts patients regarding upcoming or missed appointments
  • Answers and triages phone calls from patients
  • Utilizes EMR functionality to address patient care duties
  • Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions
  • All other duties as assigned

Requirements
ESSENTIAL JOB REQUIREMENTS
  • Reliable Internet: Required to have reliable internet for remote position. Download and upload speed must be at minimum 50mbp separately, not combined.
  • Phone: Ability to use Ring Central for wi-fi calling line on personal cell phone and/or stationary phone provided from company
  • Computer: Functioning computer, desktop, and/or laptop provided from company

EDUCATION
  • High School graduate or equivalent
  • Iowa Mandatory Reporting (Adult and Child)
  • College work preferred