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Remote Real Time Analyst Jobs in Ontario (NOW HIRING)

Research Analyst

Toronto, ON ยท On-site +1

CA$80K - CA$100K/yr

We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness, and ... Day-to-day, everyone is given the option to decide whether they want to work remote or in-office ...

With our real-time integration with electronic health record systems (EHRs), we help developers at ... balances remote and onsite work (the specifics of which are at the discretion of NexHealth ...

... conditions, real-time state. * CI-native mindset - tests wired into trunk-based CI/CD; flake ... JF1 #LI--Remote About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth ...

We build voice, desktop, intelligence, and AI combined into a single real-time platform - event ... LI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process ...

CA$85K/yr

SENIOR FINANCIAL ANALYST General Summary The Senior Financial Analyst, FP&A plays a critical role ... Please advise our Human Resources team if you require an accommodation at any time during the ...

See your performance in real time, be part of a supportive team with a focus on training, coaching and continual improvement, and benefit from yearly salary reviews * Remote and flexible working ...

See your performance in real time, be part of a supportive team with a focus on training, coaching and continual improvement, and benefit from yearly salary reviews * Remote and flexible working ...

Use data and analytics to make informed decisions and measure success * Foster a culture of ... You will see your performance in real-time, be part of a supportive team that focuses on training ...

Showing results 41-60

Remote Real Time Analyst information

What does a remote real time analyst do?

A Remote Real Time Analyst is responsible for monitoring and analyzing workforce data in real time to ensure optimal staffing levels and efficient operations, often in call centers or customer service environments. They track key metrics such as call volume, agent availability, and adherence to schedules, making adjustments to resource allocation as needed. Working remotely, they utilize specialized software and communication tools to provide timely updates and recommendations to management to maintain service level agreements.

What are the key skills and qualifications needed to thrive as a remote real time analyst?

To thrive as a Remote Real Time Analyst, you need strong analytical abilities, attention to detail, and a background in workforce management or operations, often supported by a relevant degree. Familiarity with workforce management software (like NICE IEX, Genesys, or Verint), advanced Excel skills, and experience with real-time monitoring tools are typically required. Excellent communication, problem-solving, and time management skills help you effectively coordinate with teams and respond quickly to changing conditions. These skills are crucial for maintaining operational efficiency, optimizing resource allocation, and ensuring service level targets are met in a dynamic remote environment.

How does a remote real time analyst typically collaborate with other teams to ensure optimal workforce management?

As a Remote Real Time Analyst, you'll work closely with operations, workforce planning, and team leaders to monitor live call volumes, agent adherence, and service levels throughout the day. Collaboration often involves providing real-time alerts or recommendations to help maximize productivity and minimize service gaps. You'll use communication tools like instant messaging, dashboards, and reports to keep all stakeholders informed, ensuring quick, data-driven decisions in a fast-paced environment.

What is the difference between Remote Real Time Analyst vs Remote Workforce Analyst?

AspectRemote Real Time AnalystRemote Workforce Analyst
CredentialsTypically requires a degree in business, analytics, or related field; certifications like Workforce Management (WFM) are commonSimilar credentials; often holds degrees in business, analytics, or operations management; workforce management certifications are also valued
Work EnvironmentPrimarily monitors real-time call center or operational data; works in contact centers or customer service environmentsAnalyzes workforce data to optimize staffing and productivity; works across various industries including retail, healthcare, and finance
Employer & Industry UsageUsed mainly in call centers, customer service, and telecommunication industriesUsed across multiple sectors to improve workforce efficiency and planning

Remote Real Time Analysts focus on monitoring and managing real-time operational data to ensure service levels, while Remote Workforce Analysts analyze workforce data to optimize staffing and productivity. Both roles require similar skills and certifications but serve different strategic functions within organizations.

What are popular job titles related to Remote Real Time Analyst jobs in Ontario?

For Remote Real Time Analyst jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Real Time Analyst jobs in Ontario look for?

The top searched job categories for Remote Real Time Analyst jobs in Ontario are:

Infographic showing various Remote Real Time Analyst job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Research Analyst

Resolver

Toronto, ON โ€ข On-site, Remote

CA$80K - CA$100K/yr

Full-time

Medical, Dental

Posted 27 days ago


Job description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.

To achieve our ambitious goals, we're looking for a Research Analyst to join our collaborative & fun Marketing team. The Research Analyst will provide data and insight that drives and enables optimal sales and marketing performance.

Did we mention you'll also be part of an amazing team? We have a collaborative full-scope marketing team who are committed to helping organizations protect what matters.

About Resolver:

Resolver is a high-growth SaaS company who's intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada's Great Places to Work eight years in a row!

What you'll be doing:

Insight Generation (70%)

Measures of Success: Deliver actionable market, buyer, competitor, and emerging trend insights that directly influence product strategy, messaging, or GTM decisions, with at least 3-5 documented instances of business impact annually. Maintain a proactive cadence of research and trend monitoring, ensuring stakeholders consistently leverage insights for decision-making.

  • Conduct primary and secondary market research across industries, buyers, competitors, and emerging trends.
  • Develop actionable insights from customer interviews, analyst reports, competitive intelligence, win/loss data, and internal product usage.
  • Produce market, competitor, and buyer insight reports that influence product strategy, messaging, segmentation, and go-to-market decisions.
  • Identify emerging security, risk, compliance, and AI trends relevant to enterprise customers.

Education & Enablement (30%)

Measures of Success: Develop and deliver clear, actionable enablement materials and presentations that are regularly adopted by Product Marketing, Sales, and Executive teams, with stakeholder feedback demonstrating improved decision-making and execution.

  • Translate research findings into clear presentations, battlecards, briefs, and enablement content.
  • Support Product Marketing, Sales, and Executive teams with evidence-based recommendations.
  • Present insights to cross-functional stakeholders and help teams incorporate findings into planning and execution.

What you will bring:

  • 3+ Years Experience in Product/Market Research
  • Bachelor's degree in marketing, communication, or analytics
  • Experience with B2B SaaS is valued
  • Experience using AI-assisted research tools (e.g., ChatGPT, Perplexity, Claude, Gemini) to accelerate research workflows.
  • Experience with competitive intelligence, analyst research (e.g., Gartner, Forrester), and voice-of-customer research.
  • Strong analytical skills with Excel/Sheets and visualization tools (Power BI, Tableau, or Looker) considered an asset.

What we'll give you in return:

  • Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months! We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike.
  • Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness, and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
  • Vacation: it's open, which means we don't have to worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
  • Parental leave: best-in-class-top-up for new parents -- 100% for 15 weeks for new parents and 5 additional weeks of pregnancy leave for birth mothers.
  • Flexibility & trust: we hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role and in ways that best promote collaboration with your team.
  • Back in the Office: you will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
  • The salary range for this role $80,000-100,000.

Interested?
If you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling.
We truly appreciate all interest and will happily reply to qualified candidates.
Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at[email protected]

#LI-Hybrid

Employment Type: Full-Time