Operating at the intersection of Customer Success, Product, Engineering, Revenue, and Operations ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
Operating at the intersection of Customer Success, Product, Engineering, Revenue, and Operations ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent ... Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities ...
Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent ... Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities ...
Remote in the United States with ~20% travel to client sites Responsibilities: Primary ... Hands-on experience programming ICS vendor Human Machine Interface (HMI) equipment as well as ...
Remote in the United States with ~20% travel to client sites Responsibilities: Primary ... Hands-on experience programming ICS vendor Human Machine Interface (HMI) equipment as well as ...
Data Governance Analyst
Tallahassee, FL · On-site +1
... and programming (R, SAS, SQL, Python, Tableau). The ideal candidate must be located within Florida State lines, this position is full-time and fully remote. Essential Functions: * Perform data ...
Data Governance Analyst
Tallahassee, FL · On-site +1
... and programming (R, SAS, SQL, Python, Tableau). The ideal candidate must be located within Florida State lines, this position is full-time and fully remote. Essential Functions: * Perform data ...
Alteryx Engineer
Jacksonville, FL · Remote
$40 - $42/hr
Remote Duration: 6+ Months with Possible Extension. Salary Range: $40- $42/Hour on W2 Only (All ... Experience in using Python or R for extending Alteryx workflows with advanced analytics. * Data ...
Alteryx Engineer
Jacksonville, FL · Remote
$40 - $42/hr
Remote Duration: 6+ Months with Possible Extension. Salary Range: $40- $42/Hour on W2 Only (All ... Experience in using Python or R for extending Alteryx workflows with advanced analytics. * Data ...
... Sales Engineering to support team success • Leverage partner ecosystems to expand reach and ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
... Sales Engineering to support team success • Leverage partner ecosystems to expand reach and ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
... engineering could directly shape how the world's most advanced AI systems think and reason? We're ... Location : Remote * Commitment : 10-40 hours/week What You'll Do * Design Advanced Challenges ...
... engineering could directly shape how the world's most advanced AI systems think and reason? We're ... Location : Remote * Commitment : 10-40 hours/week What You'll Do * Design Advanced Challenges ...
Data Scientist (Masters)
Miami, FL · Remote
... data engineering could directly shape how the world's most advanced AI systems reason and solve ... This is a fully remote, flexible contract role. No prior AI industry experience needed - just deep ...
Data Scientist (Masters)
Miami, FL · Remote
... data engineering could directly shape how the world's most advanced AI systems reason and solve ... This is a fully remote, flexible contract role. No prior AI industry experience needed - just deep ...
Technical Marketing Lead
Miami, FL · On-site +1
Familiarity with open-source communities or developer ecosystems. What do we offer: * Fully remote ... High impact: lots of users, happy customers, high growth, and cutting-edge R&D. * Flat organization ...
Technical Marketing Lead
Miami, FL · On-site +1
Familiarity with open-source communities or developer ecosystems. What do we offer: * Fully remote ... High impact: lots of users, happy customers, high growth, and cutting-edge R&D. * Flat organization ...
Senior Data Scientist
Tampa, FL · On-site +1
NTT is seeking a Data Scientist / ML engineer with 7+ years of experience. This person should be ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Senior Data Scientist
Tampa, FL · On-site +1
NTT is seeking a Data Scientist / ML engineer with 7+ years of experience. This person should be ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Senior Data Scientist
Tampa, FL · On-site +1
NTT is seeking a Data Scientist / ML engineer with 7+ years of experience. This person should be ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Senior Data Scientist
Tampa, FL · On-site +1
NTT is seeking a Data Scientist / ML engineer with 7+ years of experience. This person should be ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Collaborate with support, engineering, and product teams to drive efficient resolution of problems ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
Collaborate with support, engineering, and product teams to drive efficient resolution of problems ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
Nymbus is a remote-first organization. This position is fully remote; however, occasional travel ... Partner with the CTO, engineering, product, NOC, and operations leaders. * Ensure strong embedded ...
Quick apply
Nymbus is a remote-first organization. This position is fully remote; however, occasional travel ... Partner with the CTO, engineering, product, NOC, and operations leaders. * Ensure strong embedded ...
Healthcare / Oncology Senior Data Analyst
Tampa, FL · On-site +1
$55 - $65/hr
Develop and refine Power BI dashboards and R/Python-based outputs to support both ad hoc requests ... Collaborate with engineering and data operations teams to support and enhance back-end data ...
Healthcare / Oncology Senior Data Analyst
Tampa, FL · On-site +1
$55 - $65/hr
Develop and refine Power BI dashboards and R/Python-based outputs to support both ad hoc requests ... Collaborate with engineering and data operations teams to support and enhance back-end data ...
Healthcare / Oncology Senior Data Analyst
Tampa, FL · On-site +1
$55 - $65/hr
Develop and refine Power BI dashboards and R/Python-based outputs to support both ad hoc requests ... Collaborate with engineering and data operations teams to support and enhance back-end data ...
Healthcare / Oncology Senior Data Analyst
Tampa, FL · On-site +1
$55 - $65/hr
Develop and refine Power BI dashboards and R/Python-based outputs to support both ad hoc requests ... Collaborate with engineering and data operations teams to support and enhance back-end data ...
Healthcare / Oncology Senior Data Analyst
Tampa, FL · On-site +1
$55 - $65/hr
Develop and refine Power BI dashboards and R/Python-based outputs to support both ad hoc requests ... Collaborate with engineering and data operations teams to support and enhance back-end data ...
Quick apply
Healthcare / Oncology Senior Data Analyst
Tampa, FL · On-site +1
$55 - $65/hr
Develop and refine Power BI dashboards and R/Python-based outputs to support both ad hoc requests ... Collaborate with engineering and data operations teams to support and enhance back-end data ...
Data Analyst
Jacksonville, FL · On-site +1
Proficient with business intelligence/analytical tools and programming languages (e.g. R, Python ... Remote Work Requirements * Wired (ethernet cable) internet connection from your router to your ...
Data Analyst
Jacksonville, FL · On-site +1
Proficient with business intelligence/analytical tools and programming languages (e.g. R, Python ... Remote Work Requirements * Wired (ethernet cable) internet connection from your router to your ...
... R, as well as some basic production skills, i.e., the use of AutoCAD, Revit, and BIM for ... A minimum of 10 years of architectural or engineering experience is required. A minimum of 7 years ...
Quick apply
... R, as well as some basic production skills, i.e., the use of AutoCAD, Revit, and BIM for ... A minimum of 10 years of architectural or engineering experience is required. A minimum of 7 years ...
... engineering solutions, hardware solutions, aftermarket parts, and ABB Ability Digital Solutions ... Remote, [#LI-Remote] in southern half of Florida. This role requires the candidate to live and ...
... engineering solutions, hardware solutions, aftermarket parts, and ABB Ability Digital Solutions ... Remote, [#LI-Remote] in southern half of Florida. This role requires the candidate to live and ...
Actuarial Analyst II (Intermediate) - P&C Personal Lines
Tampa, FL · On-site +1
$77.12K - $138.81K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... least one programming language or modeling software package (Python, SQL, R, SAS, etc.
Actuarial Analyst II (Intermediate) - P&C Personal Lines
Tampa, FL · On-site +1
$77.12K - $138.81K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... least one programming language or modeling software package (Python, SQL, R, SAS, etc.
Remote R Shiny Developer information
What are the key skills and qualifications needed to thrive as a Remote R Shiny Developer, and why are they important?
What are some common challenges faced by Remote R Shiny Developers when collaborating with distributed teams?
What is a Remote R Shiny Developer?
What is the difference between Remote R Shiny Developer vs Data Analyst?
| Aspect | Remote R Shiny Developer | Data Analyst |
|---|---|---|
| Required Skills | Proficiency in R, Shiny, data visualization, web app development | Data manipulation, statistical analysis, Excel, SQL |
| Work Environment | Remote, project-based, software development teams | Remote or on-site, business intelligence teams |
| Industry Usage | Tech, healthcare, finance, research | Finance, marketing, healthcare, consulting |
Remote R Shiny Developers focus on building interactive web applications using R and Shiny, often working in software or tech environments. Data Analysts analyze data sets to generate insights, typically using statistical tools and visualization software. While both roles may work remotely and require analytical skills, R Shiny Developers specialize in app development, whereas Data Analysts focus on data interpretation and reporting.

Global Head of Customer Support (Remote, USA - East/Central Time Zone)
TeamViewer Germany GmbHClearwater, FL • On-site, Remote
Full-time
Medical, Life, Retirement, PTO
Posted 10 days ago
Job description
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
We are seeking a Global Head of Customer Support to lead and scale a world-class, multi-tier support organization across Enterprise and SMB customers for a multi-product SaaS portfolio.
This executive leader owns global support strategy, operational standardization, modernization, and cost efficiency, while delivering a consistent, high-quality customer experience worldwide. The role is accountable for harmonizing support practices across regions and products, reducing cost-to-serve, and leveraging AI and automation to improve speed, quality, and scalability.
Operating at the intersection of Customer Success, Product, Engineering, Revenue, and Operations, this role ensures a seamless, data-driven post-sale support experience that drives customer satisfaction, retention, and product adoption.
Key Responsibilities
- Set and execute a global customer support strategy aligned to growth, cost efficiency, and customer experience.
- Standardize global support operations across regions, products, and customer segments, including coverage models, tiers, processes, and tools.
- Build and lead a high-performing, globally distributed support organization, developing strong regional leadership and talent pipelines.
- Own global support performance and operations, including KPIs, forecasting, capacity planning, backlog management, and continuous improvement.
- Deliver a consistent, omnichannel, end-to-end support experience across all customer segments and geographies.
- Drive automation, AI, self-service, and platform modernization to improve efficiency, scale, and cost-to-serve.
- Lead escalations, critical incidents, and executive-level customer engagements.
- Use data, analytics, and customer insights to reduce repeat issues, improve product quality, and inform roadmap priorities.
- Partner across Sales, Customer Success, Renewals, Product, Finance, Legal, RevOps, and IT to reduce churn, define SLAs, and optimize support economics.
- Champion a customer-first, accountable, data-driven culture across global teams.
- Travel Requirement - Up to 40% travel domestic and international
Required Qualifications
- 10-15+ years of progressive leadership experience in Customer Support or Technical Support within multiple SaaS organizations
- Proven success leading global, multi-product, multi-tier support organizations at scale for B2C, SMB and Enterprise
- Strong track record of improving CSAT, SLA performance, and reducing cost-to-serve
- Demonstrated ability to standardize and harmonize processes across regions and teams
- Deep expertise in support platforms, automation, and AI-driven support models
- Success operating in complex, global, matrixed environments
Preferred Qualifications
- Experience in high-growth or post-scale SaaS environments
- Technical or engineering-adjacent background
- Familiarity with ITIL, incident management, and service operations frameworks
- Experience leading large-scale support transformations or platform modernization initiatives
What we offer:
- Work location is Remote, USA (the ideal candidate resides in East or Central time zone USA)
- Competitive compensation
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings
- Open door policy and business casual dress code
- We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Department Customer Support Locations Clearwater, Atlanta, Austin, Chicago, Los Angeles, New York, Richmond, Toronto Remote status Fully Remote Employment type Full-time Type of Job Non Student